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Fri, Jun 21

SHust added a comment to T368080: Sepa oddity .

@Cstone, I can only assume that Rakhi or Salvatore refunded the test transactions. I'll reach out to them on Slack and let you know!

Fri, Jun 21, 4:29 PM · FR-donorservices, Fundraising-Backlog

Thu, Jun 20

SHust created T368080: Sepa oddity .
Thu, Jun 20, 4:08 PM · FR-donorservices, Fundraising-Backlog

Wed, Jun 19

SHust added a comment to T367594: Endowment 'Thank You' email/receipt sent in English to non-English donors.

That is what I hoped to see but after reviewing the CIDs, they are each from their respective countries!

Wed, Jun 19, 6:47 PM · FR-donorservices, Fundraising-Backlog

Tue, Jun 18

SHust added a comment to T367594: Endowment 'Thank You' email/receipt sent in English to non-English donors.

I'll add it to my to-do list, after the 'TY' letter revamping. Thanks, everyone!

Tue, Jun 18, 7:28 PM · FR-donorservices, Fundraising-Backlog
SHust added a comment to T367906: alter field name on SEPA form.

@EMartin can the Sepa form match the ACH 'Account Holder Name'?

Tue, Jun 18, 6:17 PM · Patch-For-Review, Fundraising Sprint: LeeroyJenkinsssss(), Fundraising-Backlog
SHust added a comment to T366212: Civi Tag sync with Acoustic - feature request.

I created the following tags based on known + two upcoming campaigns:

Screenshot 2024-06-18 at 9.15.55 AM.png (224×1 px, 45 KB)

Tue, Jun 18, 1:18 PM · FR-donorservices, Fundraising-Backlog

Wed, Jun 12

SHust added a comment to T341247: Enable drop-down menu for DR to indicate recurring cancel reason.

@Cstone if a default reason is required the 'Other and Unspecified' would be the one. Thanks for asking!

Wed, Jun 12, 8:00 PM · Fundraising Sprint: LeeroyJenkinsssss(), FR-donorservices, Recurring-Donations, Fundraising-Backlog

Tue, Jun 11

SHust added a comment to T362928: Merging oddity .

Update: This issue seems to have been solved!

Tue, Jun 11, 5:59 PM · FR-Civi-Dedupe, FR-donorservices, Fundraising-Backlog
SHust added a comment to T353971: Sandra can't dedupe Name + address matching contacts (no email match).

Are there any updates about the 'Address and name (General)' rule?

Tue, Jun 11, 5:57 PM · FR-Civi-Dedupe, Fundraising Sprint: didAnyoneTryThis(), Unplanned-Sprint-Work, Fundraising-Backlog
SHust added a comment to T363958: Deduper Issue.

Update: This issue seems to be resolved!

Tue, Jun 11, 5:40 PM · FR-Civi-Dedupe, FR-donorservices, Fundraising-Backlog
SHust added a comment to T361636: ask Civi to use PayPal's API when humans cancel recurrings.

Hi team, I was testing the new PayPal cancellation process and canceled the recurring donation from CID=13372557, also mentioned above by Michael, via the PayPal console, as I couldn't do it on Civi. Oddly, once the donation was canceled on the PP console, I tried canceling again on the Civi side but the same error message popped up! A few minutes later, I went back to check the CID, and the recurring donation was showing as canceled. I hope this information helps, thanks for looking into it!

Tue, Jun 11, 4:44 PM · Fundraising Sprint: kevinToldMeToCallThis(), Fundraising Sprint: justWork(), FR-donorservices, Fundraising-Backlog

Tue, Jun 4

SHust added a comment to T341247: Enable drop-down menu for DR to indicate recurring cancel reason.

Thanks a million, @Ejegg :)

Tue, Jun 4, 2:13 PM · Fundraising Sprint: LeeroyJenkinsssss(), FR-donorservices, Recurring-Donations, Fundraising-Backlog
SHust closed T350881: Contact Source no longer working in Civi as Resolved.

No longer required.

Tue, Jun 4, 12:35 PM · FR-donorservices, Fundraising-Backlog
SHust added a comment to T341247: Enable drop-down menu for DR to indicate recurring cancel reason.

Hi team! Should we put this back on everyone’s radar? The Online Fundraising/DR will need this feature to facilitate more effective search queries. Please let us know if a refresher is required or if anyone has any questions. Ty!

Tue, Jun 4, 9:59 AM · Fundraising Sprint: LeeroyJenkinsssss(), FR-donorservices, Recurring-Donations, Fundraising-Backlog

Fri, May 31

SHust updated subscribers of T366081: Issue with Civi groups.
Fri, May 31, 2:27 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Wed, May 29

SHust created T366212: Civi Tag sync with Acoustic - feature request.
Wed, May 29, 9:06 PM · FR-donorservices, Fundraising-Backlog

Tue, May 28

SHust created T366081: Issue with Civi groups.
Tue, May 28, 3:09 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

May 17 2024

SHust added a comment to T364792: Not capturing transactions in ZAR.

Thanks for the update @Damilare.

May 17 2024, 5:41 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog
SHust added a comment to T364792: Not capturing transactions in ZAR.

@Damilare we're seeing captured transactions on the dLocal console dated May 15th, but they are still not showing in Civi! Is this normal?

May 17 2024, 2:30 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

May 2 2024

SHust added a comment to T363946: How to deal with clearly bad email addresses in Civi.

I'll include these unusual emails in the weekly admin deduplication task to prevent them from accumulating. However, there's an issue outlined on this ticket https://phabricator.wikimedia.org/T363958, where currently, we're only able to merge one set of data with the same email address. This limitation will apply to queries involving fake emails as well.

May 2 2024, 5:23 PM · FR-Civi-Dedupe, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

May 1 2024

SHust created T363958: Deduper Issue.
May 1 2024, 10:58 PM · FR-Civi-Dedupe, FR-donorservices, Fundraising-Backlog
SHust added a comment to T278899: Dedupe - latin American names rule.

@Eileenmcnaughton check out this documentation Adriana put together to help with the LATAM NAME script. I'm happy to join a call if you need clarification!

May 1 2024, 7:13 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog, FR-Civi-Dedupe

Apr 26 2024

SHust added a comment to T363498: Unusual Inclusion of Non-3C Donors in Springlish Segmentation.

Adding another CID 59489888 --> This donor has always been in Ireland, how would he end up in the Springlish (US, UK, and CA) segmentation list?

Apr 26 2024, 1:27 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Apr 25 2024

SHust created T363498: Unusual Inclusion of Non-3C Donors in Springlish Segmentation.
Apr 25 2024, 4:48 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Apr 19 2024

SHust added a comment to T362928: Merging oddity .

Update: Another odd behavior has come up with a merge 'Could Not Find Valid Value for CID'. On the bright side, the merge happened as anticipated, CID 63239146, and in case this helps, after a quick Civi forum search I found that others have encountered the same issue but when creating an event.

Screenshot 2024-04-19 at 1.18.59 PM.png (125×461 px, 14 KB)

Apr 19 2024, 6:26 PM · FR-Civi-Dedupe, FR-donorservices, Fundraising-Backlog

Apr 18 2024

SHust created T362928: Merging oddity .
Apr 18 2024, 7:01 PM · FR-Civi-Dedupe, FR-donorservices, Fundraising-Backlog

Apr 2 2024

SHust added a comment to T358259: Civi Snooze feature stopped working! .

@Damilare thanks for the awesome news, and all the work to make this happen!

Apr 2 2024, 3:04 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Mar 18 2024

SHust added a comment to T360055: Move donor prefs links up on DR view .

@Ejegg feel free to solve/close this phab since I was able to move the box on the DR Layout.

Mar 18 2024, 3:58 PM · recurring upgrade, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Mar 12 2024

SHust created T359942: Investigation Needed for Cancellation Error on Recurring Donation.
Mar 12 2024, 2:38 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Mar 5 2024

SHust added a comment to T326583: Recent donations not saved after merging of two CIDs.

@jgleeson I believe this issue has been resolved!

Mar 5 2024, 8:36 PM · FR-Civi-Dedupe, Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Mar 4 2024

SHust added a comment to T353971: Sandra can't dedupe Name + address matching contacts (no email match).

Exciting news, thank you! Let me know when we can test it out :)

Mar 4 2024, 9:14 PM · FR-Civi-Dedupe, Fundraising Sprint: didAnyoneTryThis(), Unplanned-Sprint-Work, Fundraising-Backlog

Feb 29 2024

SHust added a comment to T322084: Unsubscribe link not communicating with Civi as it used to .

@AKanji-WMF this is a forgotten phab, sorry, and thanks for closing it!

Feb 29 2024, 10:51 PM · Fundraising-Backlog

Feb 28 2024

SHust updated the task description for T299096: Civi "thank you letter summary" feature request.
Feb 28 2024, 3:34 PM · FR-donorservices, Fundraising-Backlog
SHust updated the task description for T299096: Civi "thank you letter summary" feature request.
Feb 28 2024, 3:29 PM · FR-donorservices, Fundraising-Backlog

Feb 22 2024

SHust updated the task description for T358259: Civi Snooze feature stopped working! .
Feb 22 2024, 8:32 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust created T358259: Civi Snooze feature stopped working! .
Feb 22 2024, 5:31 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Feb 21 2024

SHust added a comment to T356889: Civi email amender not working or we need a permission update!.

@Ejegg it is working again, thank you!

Feb 21 2024, 8:27 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Feb 20 2024

SHust added a comment to T339288: Dedupe Oddity .

Thanks, @Eileenmcnaughton, I'll share the good news with the admin team!

Feb 20 2024, 10:13 PM · Fundraising Sprint: canOfWorms(🪱), FR-Civi-Dedupe, FR-donorservices, Fundraising-Backlog

Feb 15 2024

SHust added a comment to T356793: Dedupe Language Conflict.

@Eileenmcnaughton, thanks for checking, I can confirm the language conflict is indeed gone. Thank you!

Feb 15 2024, 2:20 PM · Fundraising Sprint: canOfWorms(🪱), FR-donorservices, Fundraising-Backlog

Feb 7 2024

SHust updated subscribers of T356889: Civi email amender not working or we need a permission update!.
Feb 7 2024, 4:59 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust updated the task description for T356889: Civi email amender not working or we need a permission update!.
Feb 7 2024, 4:26 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust created T356889: Civi email amender not working or we need a permission update!.
Feb 7 2024, 4:26 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Feb 6 2024

SHust created T356793: Dedupe Language Conflict.
Feb 6 2024, 5:37 PM · Fundraising Sprint: canOfWorms(🪱), FR-donorservices, Fundraising-Backlog

Jan 23 2024

SHust added a comment to T355677: Deduper causing deadlocks.

Oh yeah, I see it, thanks for sharing! I'm relived it wasn’t one of our rules this time around :)

Jan 23 2024, 2:58 PM · FR-Civi-Dedupe, Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust added a comment to T355677: Deduper causing deadlocks.

@Ejegg It's working again, thank you! Can you pls share the CID that caused the deadlock? I want to inspect the query, pretty pls, thank you.

Jan 23 2024, 2:41 PM · FR-Civi-Dedupe, Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust created T355677: Deduper causing deadlocks.
Jan 23 2024, 2:24 PM · FR-Civi-Dedupe, Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Jan 16 2024

SHust added a comment to T353971: Sandra can't dedupe Name + address matching contacts (no email match).

Hi @AKanji-WMF of course! Please send me an invite whenever is convenient for you.

Jan 16 2024, 11:44 PM · FR-Civi-Dedupe, Fundraising Sprint: didAnyoneTryThis(), Unplanned-Sprint-Work, Fundraising-Backlog

Jan 4 2024

SHust added a comment to T339288: Dedupe Oddity .

@Eileenmcnaughton Sounds like a great plan! I can now stay late on Mondays and Wednesdays if that works for you.

Jan 4 2024, 12:55 AM · Fundraising Sprint: canOfWorms(🪱), FR-Civi-Dedupe, FR-donorservices, Fundraising-Backlog

Dec 26 2023

SHust added a comment to T327728: Revisit deduper interface with a view to making it possible to do a search in search kit to dedupe.

FYI in case this info helps based on the issue found https://phabricator.wikimedia.org/T353971:

  1. When the query under 'name & address rule' crashed Civi we still had about 4.8k donors with different emails to dedupe.
  2. Three queries pulled on Friday under the 'Individual (Supervised) Name and Adress' + 50000 first matches + group + Eileen Merge-Picks, contain donors with different email addresses and those with the same emails—one set of CID examples: 70511 and 61477112 which wasn’t the case before, and thankfully these queries are working = not breaking Civi.
  3. I think that the mix between the CID > used as a clause + the high number to find the first matches has something to do with the odd behavior. I would love to test it with different parameters when someone is available to stop the queries if needed.
Dec 26 2023, 9:11 PM · FR-Civi-Dedupe, Fundraising-Backlog, Wikimedia-Fundraising-CiviCRM

Dec 20 2023

SHust created T353842: Civi: Endowment ty email - include CNTCT.
Dec 20 2023, 9:29 PM · Fundraising Sprint - Yesterday (UTC), FR-donorservices, Fundraising-Backlog

Nov 28 2023

SHust added a comment to T352032: Search kit oddity .

Problem solved, thanks everyone!

Nov 28 2023, 3:52 PM · Patch-For-Review, FR-donorservices, Fundraising-Backlog

Nov 27 2023

SHust added a comment to T352032: Search kit oddity .

Here it is: https://civicrm.wikimedia.org/civicrm/admin/search#/list?tab=custom

Nov 27 2023, 9:13 PM · Patch-For-Review, FR-donorservices, Fundraising-Backlog
SHust created T352032: Search kit oddity .
Nov 27 2023, 2:57 PM · Patch-For-Review, FR-donorservices, Fundraising-Backlog

Nov 16 2023

SHust added a comment to T346917: Endowment donation not showing up in the pop-up when mousing over the Civi icon.

@Ejegg I can’t believe it!!! Thank you so much, it feels like Christmas 😊

Nov 16 2023, 3:36 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

Nov 9 2023

SHust added a comment to T345206: Deduper and legacy merging overwriting issue.

@AnnWF Legacy interface is what we call the manual merge UI, so we're all set. Thanks again for making this happen :)

Nov 9 2023, 11:26 PM · Fundraising Sprint Uptown cURL, Patch-For-Review, FR-donorservices, Fundraising-Backlog
SHust added a comment to T346917: Endowment donation not showing up in the pop-up when mousing over the Civi icon.

@Ejegg Thank you for the thorough clarification! I can now understand it and will instruct the team to prioritize the date which is an improvement, so thanks a bunch for making it happen.

Nov 9 2023, 8:56 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog
SHust added a comment to T346917: Endowment donation not showing up in the pop-up when mousing over the Civi icon.

@Ejegg Sorry if my original explanation wasn’t the most helpful! What we are looking to achieve is the capability to view the most recent donation date and amount by hovering over the CID, regardless of its source. Currently, we face an issue where accurate data regarding endowment donations is not visible unless we get into the actual CID. I can see, however, that the accurate date is coming up, only the amount isn’t reflecting the latest donation. Is there a way to have the date and the amount reflect the latest donation regardless of its source?
Mouse over pop-up view:

Screenshot 2023-11-09 at 3.39.06 PM.png (258×682 px, 31 KB)

Nov 9 2023, 8:41 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog
SHust added a comment to T350881: Contact Source no longer working in Civi.

@Ejegg Thanks for sharing the alternative. Based on the agent’s feedback, pasting the CID into the empty field seems more foolproof, especially given our current workload. While it's not urgent, since we've defaulted to using the browser search field, if there's a chance to bring it back or establish an alternative, we greatly appreciate it :)

Nov 9 2023, 5:33 PM · FR-donorservices, Fundraising-Backlog
SHust created T350881: Contact Source no longer working in Civi.
Nov 9 2023, 3:32 PM · FR-donorservices, Fundraising-Backlog

Nov 7 2023

SHust updated subscribers of T350733: Venmo donations without customer information in Civi.
Nov 7 2023, 8:56 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust created T350733: Venmo donations without customer information in Civi.
Nov 7 2023, 8:25 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust added a comment to T349277: Snoozed donor received fundraising email.

Thanks, guys, for all the work and the update. I'll have our team test the link and reach out if we run into any issues!

Nov 7 2023, 5:26 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Nov 6 2023

SHust added a comment to T349277: Snoozed donor received fundraising email.

Thanks for the update, we truly appreciate you guys! @AKanji-WMF and @Damilare

Nov 6 2023, 7:26 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust updated subscribers of T349277: Snoozed donor received fundraising email.

@AKanji-WMF and/or @Damilare, are there any updates on this? Is there anything else we can provide? We have donors who donated via check, BT, etc, who need to be snoozed until the next fiscal year and we can’t comply until this feature is working (in the previous campaign we focused on calendar year, not fiscal). Sorry for the additional pressure, and thanks for prioritizing this task!

Nov 6 2023, 5:03 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust added a comment to T345206: Deduper and legacy merging overwriting issue.

@AnnWF Thanks for making the opt-out editable, it will definitely do the trick we desperately need! Is there a way to add the same 'uncheck' box to the legacy interface?
{F41459195}

Nov 6 2023, 3:48 PM · Fundraising Sprint Uptown cURL, Patch-For-Review, FR-donorservices, Fundraising-Backlog

Nov 2 2023

SHust added a comment to T343899: Permission changed for DR agents .

@Eileenmcnaughton Thank you! I'll have the team test it out, and I'll ping you if they can’t access it.

Nov 2 2023, 1:55 PM · Fundraising Sprint Uptown cURL, FR-donorservices, Fundraising-Backlog

Oct 30 2023

SHust added a comment to T349277: Snoozed donor received fundraising email.

Additionally, I tested my CID 61216138 on the old 90-day 'unsubscribe link' and it worked as far as showing the correct data from and at acoustic, however, if you search for the same CID 61216138 under the snooze feature, you will see that there's no indication that it was indeed paused/snoozed!

Screenshot 2023-10-30 at 5.40.37 PM.png (726×1 px, 99 KB)

Oct 30 2023, 9:45 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust added a comment to T349277: Snoozed donor received fundraising email.

Hi team, it appears that the Civi 'snooze' feature isn’t working! I tried to pause Adri's email, CID 56939616, for 60 days, and when I checked both Civi mailing events>acoustic data and the Acoustic console afterward the data did not show the CID as being snoozed, as seen in the screenshots below! Has anything changed since the initial issue here was reported?

Oct 30 2023, 9:32 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Oct 24 2023

SHust added a comment to T345206: Deduper and legacy merging overwriting issue.

@Eileenmcnaughton The issue is 100% with this scenario 'If 2 is the problem you are trying to solve then that makes sense & we can look to address that in this phab', thanks for agreeing with us!

Oct 24 2023, 7:34 PM · Fundraising Sprint Uptown cURL, Patch-For-Review, FR-donorservices, Fundraising-Backlog

Oct 12 2023

SHust added a comment to T348760: URGENT: Recent Paypal donations without an email address in Civi!.

@jgleeson Thanks for the update! Does this mean they will automatically receive the 'ty receipt' after the emails reach Civi?

Oct 12 2023, 8:55 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust created T348760: URGENT: Recent Paypal donations without an email address in Civi!.
Oct 12 2023, 3:00 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Oct 9 2023

SHust added a comment to T345736: Successful Adyen transactions not making it into CiviCRM.

Sharing one more, Adyen transaction 193358067.1 - settled on 10/4 still not in Civi. Ty!

Oct 9 2023, 6:03 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

Sep 21 2023

SHust added a comment to T345736: Successful Adyen transactions not making it into CiviCRM.

Here's another CID 6510295 with a manually settled Adyen transaction from September 19th, that still not showing up in Civi. Adyen ref# NDNGMVGZL3PNT872, Adyen payment ref# 192515521.1. Can someone push this one through at some point? Thanks, guys!

Sep 21 2023, 2:33 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

Sep 20 2023

SHust created T346917: Endowment donation not showing up in the pop-up when mousing over the Civi icon.
Sep 20 2023, 3:32 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

Sep 13 2023

SHust created T346282: Fundraising access request for Fundraising Operations Assistant, Doris Morgan.
Sep 13 2023, 8:54 PM · fundraising-tech-ops, FR-donorservices, Fundraising-Backlog

Sep 11 2023

SHust added a comment to T343899: Permission changed for DR agents .

@AKanji-WMF We can use this Collab space under notes to document this! I'll be sharing a spreadsheet with everyone’s name and permission suggestions in a bit. Let me know if you have any questions or need anything else. Thank you.

Sep 11 2023, 6:30 PM · Fundraising Sprint Uptown cURL, FR-donorservices, Fundraising-Backlog

Sep 8 2023

SHust added a project to T330539: Unable to transfer donations from one CID to another after accidental CID merge.: Fundraising-Backlog.
Sep 8 2023, 7:00 PM · Fundraising Sprint This LAN is your LAN, Fundraising-Backlog, FR-donorservices

Sep 6 2023

SHust added a comment to T343899: Permission changed for DR agents .

@AKanji-WMF I do not, however, I can create a spreadsheet with all the DR agents and their Civi permission needs if this helps you and the team. Please just let me know!

Sep 6 2023, 3:40 PM · Fundraising Sprint Uptown cURL, FR-donorservices, Fundraising-Backlog
SHust added a comment to T345736: Successful Adyen transactions not making it into CiviCRM.

Adding one more example where several donations were rejected, however, a single larger donation made on the same day was automatically settled and it is not showing up in Civi! Adyen transaction# 191467831.1; CID 57537617; ticket# 1348185.

Sep 6 2023, 2:31 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

Aug 29 2023

SHust updated the task description for T345206: Deduper and legacy merging overwriting issue.
Aug 29 2023, 7:42 PM · Fundraising Sprint Uptown cURL, Patch-For-Review, FR-donorservices, Fundraising-Backlog
SHust created T345206: Deduper and legacy merging overwriting issue.
Aug 29 2023, 7:41 PM · Fundraising Sprint Uptown cURL, Patch-For-Review, FR-donorservices, Fundraising-Backlog

Aug 23 2023

SHust created T344844: store.wikimedia.org page indexing issues detected by google search console .
Aug 23 2023, 5:53 PM · Search-Console-access-request

Aug 17 2023

SHust created T344472: Manually settled Adyen transaction not coming up in Civi.
Aug 17 2023, 11:15 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Aug 10 2023

SHust updated subscribers of T343899: Permission changed for DR agents .
Aug 10 2023, 4:13 PM · Fundraising Sprint Uptown cURL, FR-donorservices, Fundraising-Backlog

Aug 9 2023

SHust created T343899: Permission changed for DR agents .
Aug 9 2023, 2:51 PM · Fundraising Sprint Uptown cURL, FR-donorservices, Fundraising-Backlog

Aug 1 2023

SHust added a comment to T342652: Problems donating via PayPal from France 07/24.

Here are some more of this week's examples:
CID 27111095 --> FR email 2_ CopyJoyoflearning_active
CID 7833909 --> FR email 2_ CopyMostExcitingThing_active
CID 7549551 --> FR_email 2_ CopyShorterRewriteHybrid_ active
CID 43956891 --> FR email 2_ CopyJoyoflearning_active
CID 6597388 --> FR_email 1_ CopyPartofTwoPercent_active (was able to complete a single donation via the second email CopyUnderThreat)

Aug 1 2023, 8:00 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust added a comment to T342652: Problems donating via PayPal from France 07/24.

@Cstone, Kristie is on VK, is this the information you are looking for?
CID 27392606 --> FR_email 1_ control active
CID 7809549 --> FR_email 1_ shorter rewrite_ active
CID 16391749 --> FR_email 1_ lapsed

Aug 1 2023, 4:50 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Jul 18 2023

SHust added a comment to T341623: Agents in need of additional Civi permission.

@AKanji-WMF I'm happy to confirm that the team has access, ty.

Jul 18 2023, 1:33 PM · FR-donorservices, Fundraising-Backlog

Jul 11 2023

SHust created T341623: Agents in need of additional Civi permission.
Jul 11 2023, 8:32 PM · FR-donorservices, Fundraising-Backlog

Jun 22 2023

SHust added a comment to T273520: Update the recurring payments status .

@AKanji-WMF, ok to resolve this one. Thanks for asking!

Jun 22 2023, 7:30 PM · FR-donorservices, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Jun 15 2023

SHust created T339288: Dedupe Oddity .
Jun 15 2023, 6:40 PM · Fundraising Sprint: canOfWorms(🪱), FR-Civi-Dedupe, FR-donorservices, Fundraising-Backlog

Jun 8 2023

SHust added a comment to T336806: Check box no longer available on merging screen!.

Hi, @Cstone here are some CIDs that when seen side-by-side you will notice the missing 'check box' for the opt-out attached to the oldest record when the newest is opted-in (we don’t have a way to check the box to save the newest option).
3824035 and 59716851
59675839 and 4201541

Screen Shot 2023-06-08 at 3.18.27 PM.png (404×1 px, 67 KB)

Jun 8 2023, 7:20 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

May 16 2023

SHust created T336806: Check box no longer available on merging screen!.
May 16 2023, 7:08 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

May 2 2023

SHust added a comment to T265545: Adyen: have audit file pick up manually settled donations.

@Eileenmcnaughton, Michael spot-checked some recent manual settles and they seem to reach Civi the same day or the next so you certainly close this ticket. Thanks for checking!

May 2 2023, 8:35 PM · Fundraising Sprint Git Rebase Jump, Fundraising Sprint File Systems Stage Show, Fundraising Sprint Esperantoland, Fundraising Sprint Downed power line jump rope, FR-Adyen, FR-donorservices, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
SHust added a comment to T242305: Deduper resolvable conflict- handle suffixes & prefix in names.

I just tested and unless the prefix or suffix has been previously placed in the correct field, Civi still saves the MD as an example in the last name field instead of its respective field @Eileenmcnaughton.

May 2 2023, 5:49 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog, FR-Civi-Dedupe

Apr 20 2023

SHust updated subscribers of T335140: iDeal recurring donation continued after cancellation .
Apr 20 2023, 2:57 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust created T335140: iDeal recurring donation continued after cancellation .
Apr 20 2023, 2:55 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Apr 19 2023

SHust added a comment to T326583: Recent donations not saved after merging of two CIDs.

@Eileenmcnaughton would you like me to create the phab?

Apr 19 2023, 1:51 PM · FR-Civi-Dedupe, Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Apr 11 2023

SHust added a comment to T330231: Civi not keeping the mailing address attached to the active recurring donation after merging .

@Eileenmcnaughton Thank you. I’ll let you know if it fails!

Apr 11 2023, 9:27 PM · Fundraising Sprint Highway to Hello World, Fundraising Sprint Go Your Own Pay, Fundraising Sprint Fish HEAD^, FR-donorservices, Fundraising-Backlog

Mar 29 2023

SHust added a comment to T280696: Civi dedupe: automatically dedupe alternate family names.

Surely is @AKanji-WMF, ty!

Mar 29 2023, 4:15 PM · FR-Email, FR-Civi-Dedupe, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog