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Mar 27 2023

SHust added a comment to T280696: Civi dedupe: automatically dedupe alternate family names.

This is it, thanks @Eileenmcnaughton!

Mar 27 2023, 3:37 PM · FR-Email, FR-Civi-Dedupe, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Mar 21 2023

SHust added a comment to T280696: Civi dedupe: automatically dedupe alternate family names.

@Eileenmcnaughton, I knew about this functionality, thank you. I was talking about the Japanese family names seen here: https://docs.google.com/spreadsheets/d/1sGKnlcbjIL_rVZGQEshEPoFkw2yT1mapGcqkoVeHaIA/edit#gid=0

Mar 21 2023, 9:08 PM · FR-Email, FR-Civi-Dedupe, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Mar 14 2023

SHust added a comment to T242303: Dedupe resolvable conflict resolve misspellings where email disambiguates.

I believe this issue has already been addressed!

Mar 14 2023, 7:57 PM · FR-Civi-Dedupe, Fundraising-Backlog, Wikimedia-Fundraising-CiviCRM
SHust added a comment to T280696: Civi dedupe: automatically dedupe alternate family names.

Looking at this again, the JP doc shared by David would be a great addition to an automated script, should this be a possibility. The workaround I mentioned is available for the Roman alphabet only.

Mar 14 2023, 7:44 PM · FR-Email, FR-Civi-Dedupe, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
SHust updated subscribers of T250320: Domain task - script fix to bulk update emails from Belgium .

This is no longer needed. This ticket can be closed. TY! @AKanji-WMF

Mar 14 2023, 7:27 PM · FR-BigBundle, Wikimedia-Fundraising-CiviCRM, FR-Civi-Dedupe, Fundraising-Backlog
SHust updated subscribers of T249153: Civi: enable all DS agents to delete smart groups.

This request is no longer relevant. This ticket can be closed. @AKanji-WMF

Mar 14 2023, 7:25 PM · FR-donorservices, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog, FR-Civi-Dedupe
SHust updated subscribers of T243474: Batch deduping not working in legacy merge ui - error about q.

Issue resolved, this ticket can be closed. @AKanji-WMF

Mar 14 2023, 7:22 PM · Fundraising-Backlog, Wikimedia-Fundraising-CiviCRM, FR-Civi-Dedupe
SHust updated subscribers of T230079: Civi: deduper shows too few results sometimes.

This issue has been solved, the ticket can be closed. @AKanji-WMF

Mar 14 2023, 5:48 PM · FR-Civi-Dedupe, Fr-CiviCRM-dedupe-FY2017/18, Fundraising-Backlog
SHust updated subscribers of T227596: Civi dedupe: make sure Endowment contribs display in merge interface.

The issue has already been solved, this ticket can be closed. TY! @AKanji-WMF

Mar 14 2023, 5:45 PM · FR-Civi-Dedupe, Fundraising-Backlog, Fr-CiviCRM-dedupe-FY2017/18
SHust updated subscribers of T226345: Fail mails on dedupe job .

No longer an issue, ok to solve this ticket. TY! @AKanji-WMF

Mar 14 2023, 5:37 PM · FR-Civi-Dedupe, Fundraising-Backlog, Wikimedia-Fundraising-CiviCRM
SHust added a comment to T225670: Dedupe exception search field keeps adding the text "test" to searches.

This issue still remains.

Mar 14 2023, 5:31 PM · FR-Civi-Dedupe, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
SHust added a comment to T232534: Civi: restore Find Matches using Fishing Net to pre-September update.

This issue has been solved, the ticket can be closed. TY!

Mar 14 2023, 5:26 PM · Wikimedia-Fundraising-CiviCRM, FR-Civi-Dedupe, Fundraising-Backlog

Mar 1 2023

SHust added a comment to T128559: Enable HSTS on store.wikimedia.org for HTTPS.

Final Shopify reply below. Sorry everyone, I really tried...

Mar 1 2023, 11:59 PM · Traffic, SRE, Wikimedia-Shop, HTTPS

Feb 28 2023

SHust added a comment to T330231: Civi not keeping the mailing address attached to the active recurring donation after merging .

@Eileenmcnaughton Correct, but the actual problem is that Civi isn’t keeping the latest donor's address for recurring donors, as you mentioned, when they happen to be on the right column of the deduper interface!
As shared in the screenshots, the info on the right is the latest = from 2023 and is also attached to the active recurring donation, however, the deduper will merge them but only keep the address from the CIDs on the left which are from 2020 for one set and 2017 for the other. You can see more examples in any of the DR-Dedupe Recurring Donors groups.

Feb 28 2023, 10:22 PM · Fundraising Sprint Highway to Hello World, Fundraising Sprint Go Your Own Pay, Fundraising Sprint Fish HEAD^, FR-donorservices, Fundraising-Backlog
SHust added a comment to T128559: Enable HSTS on store.wikimedia.org for HTTPS.
Feb 28 2023, 1:59 PM · Traffic, SRE, Wikimedia-Shop, HTTPS

Feb 23 2023

SHust added a comment to T128559: Enable HSTS on store.wikimedia.org for HTTPS.

Latest Shopify update after escalation -->

Feb 23 2023, 6:21 PM · Traffic, SRE, Wikimedia-Shop, HTTPS

Feb 22 2023

SHust added a comment to T128559: Enable HSTS on store.wikimedia.org for HTTPS.

Sharing Shopify's latest update below. If anyone has any ideas, please send them my way since I still have no clue what to do!
I made a few tests and found the issue. The subdomain does not point to Shopify. The CNAME records are not valid. The domain has an A record pointing to 23.227.38.74. The domain has a CNAME record pointing to c.ssl.shopify.com. Here's what’s needed: an A record pointing the root domain to 23.227.38.65, and/or a CNAME record pointing any subdomains to shops.myshopify.com. You will need to change the DNS records on the domain itself for it to point to Shopify which involves logging into the domain provider, accessing the domain settings, and following the instructions. 

Shopify#3.png (826×1 px, 464 KB)

Feb 22 2023, 6:49 PM · Traffic, SRE, Wikimedia-Shop, HTTPS

Feb 21 2023

SHust created T330231: Civi not keeping the mailing address attached to the active recurring donation after merging .
Feb 21 2023, 7:58 PM · Fundraising Sprint Highway to Hello World, Fundraising Sprint Go Your Own Pay, Fundraising Sprint Fish HEAD^, FR-donorservices, Fundraising-Backlog

Feb 15 2023

SHust added a comment to T128559: Enable HSTS on store.wikimedia.org for HTTPS.

@Vgutierrez, thanks for your share. May I bug you for a comprehensive summary if possible, of what is needed, what I should put more pressure on, what to say no, etc, so I can reach out to our Shopify account rep again? I won’t lie that my knowledge and understanding are very limited so apologies for asking for additional help, and thank you in advance for anything you or @Dzahn might be able to provide!

Feb 15 2023, 2:55 PM · Traffic, SRE, Wikimedia-Shop, HTTPS

Feb 14 2023

SHust added a comment to T128559: Enable HSTS on store.wikimedia.org for HTTPS.

@Dzahn, Here's a screenshot from my Shopify chat ( I hope I didn’t share anything I shouldn’t have):

Feb 14 2023, 11:37 PM · Traffic, SRE, Wikimedia-Shop, HTTPS
SHust added a comment to T128559: Enable HSTS on store.wikimedia.org for HTTPS.

@Dzahn, After I shared the issue I'm having with Brendan Campbell (who added himself as a subscriber) + a few other colleagues, he suggested that I ask you for help!
For Shopify to be able to provide a certificate to allow us to turn on 'includeSub and/or preload' settings, I must first change the DNS record shown by their system as having at least one AAAA record which prevents them from doing anything. Such change must be done via the third-party provider managed by Mark Monitor (https://foundation.wikimedia.org/wiki/Resolution:MarkMonitor). I have contacted them via email and several phone calls without any no luck. I also see that Joseph Seddon ran into the same issue back in 2017... Do you have any idea how the ownership can be transferred to the Foundation or if there’s a workaround?
Other than that, Shopify cannot help and I have no clue what else can be done!

Feb 14 2023, 11:19 PM · Traffic, SRE, Wikimedia-Shop, HTTPS
SHust added a comment to T328369: Run some queries to find where our dupes are.

@Eileenmcnaughton The group you created hit the jackpot! We got an insane amount of dedupes 🙌 THANK YOU

Feb 14 2023, 2:54 PM · Fundraising Sprint Can't touch $this, Fundraising-Backlog, Wikimedia-Fundraising-CiviCRM

Feb 9 2023

SHust added a comment to T328369: Run some queries to find where our dupes are.

WOW 🙌 This is awesome @Eileenmcnaughton. I'm not sure if the cleaning up of dotted contacts, dotted addresses, anonymous, no@no, x@X, etc has anything to do with the ability to pull queries or not, and the creation of the search kit for each country, but numbers are improving compared with when I created the phab: https://phabricator.wikimedia.org/T326605 in January.

Feb 9 2023, 4:51 PM · Fundraising Sprint Can't touch $this, Fundraising-Backlog, Wikimedia-Fundraising-CiviCRM

Feb 8 2023

SHust added a comment to T128559: Enable HSTS on store.wikimedia.org for HTTPS.

The additional information did help clear things up, thanks @Dzahn. I'm also glad to see that the test results have improved. I have added a substantial amount of information and the request you shared to the ticket I have with Shopify, and I'll come back once I receive a reply.

Feb 8 2023, 8:54 PM · Traffic, SRE, Wikimedia-Shop, HTTPS
SHust added a comment to T128559: Enable HSTS on store.wikimedia.org for HTTPS.

I'll do as suggested and keep all communications here, thanks @Dzahn.
@BCornwall I emailed the Shopify rep that takes care of our account and will update this thread as soon as I received a reply. In the meantime can you please share if the test you tried back in 2017, using the link below, looks any different this time around? https://www.ssllabs.com/ssltest/analyze.html?d=store.wikimedia.org&hideResults=on

Feb 8 2023, 8:02 PM · Traffic, SRE, Wikimedia-Shop, HTTPS
SHust added a comment to T128559: Enable HSTS on store.wikimedia.org for HTTPS.

@BCornwall would you mind emailing me with more information about what is needed here so I can better understand + contact the right Shopify representative? Thanks in advance!
Shust@wikimedia.org

Feb 8 2023, 6:05 PM · Traffic, SRE, Wikimedia-Shop, HTTPS
SHust added a comment to T328369: Run some queries to find where our dupes are.

@Eileenmcnaughton Thanks for the updates, I look forward to seeing what you might find :)

Feb 8 2023, 4:26 PM · Fundraising Sprint Can't touch $this, Fundraising-Backlog, Wikimedia-Fundraising-CiviCRM

Feb 3 2023

SHust added a comment to T128559: Enable HSTS on store.wikimedia.org for HTTPS.

Update: We expect to have more info mid-next week. Thanks, everyone for your patience!

Feb 3 2023, 6:55 PM · Traffic, SRE, Wikimedia-Shop, HTTPS

Jan 20 2023

SHust added a comment to T326605: Dedupe query under certain rules no longer generating queries .

https://phabricator.wikimedia.org/T327517 --> related

Jan 20 2023, 4:23 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust added a comment to T327517: Not able to cancel recurring donations from Civi.

We can't seem to be able to update emails in the contacts as well... Not sure if this is related or not but I did add a dedupe rule 'Address and name (General)'. I'm beyond sorry if this is what caused the issue!

Jan 20 2023, 4:01 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust added a comment to T327517: Not able to cancel recurring donations from Civi.

Changed to 'Unbreak Now!'

Jan 20 2023, 3:57 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust triaged T327517: Not able to cancel recurring donations from Civi as Unbreak Now! priority.
Jan 20 2023, 3:55 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust created T327517: Not able to cancel recurring donations from Civi.
Jan 20 2023, 3:54 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Jan 17 2023

SHust added a comment to T326605: Dedupe query under certain rules no longer generating queries .

Thanks for digging Eileen we tried searching for smaller batches and adding a contact ID segmentation, plus many other criteria mixes. I'm sharing a few below for visualization:

Jan 17 2023, 6:51 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Jan 13 2023

SHust added a comment to T326605: Dedupe query under certain rules no longer generating queries .

Hi team, turns out we're no longer able to pull any legitimate dedupe queries!
With the soon-approaching, IT, JP, and SE campaigns + an admin team sitting idle w/o the possibility of getting work done, can this ticket be looked at sooner than later next week? Thank you.

Jan 13 2023, 3:46 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Jan 10 2023

SHust created T326605: Dedupe query under certain rules no longer generating queries .
Jan 10 2023, 12:50 AM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Jan 9 2023

SHust created T326583: Recent donations not saved after merging of two CIDs.
Jan 9 2023, 7:24 PM · FR-Civi-Dedupe, Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Jan 6 2023

SHust updated subscribers of T326371: Manually sent civi thank you email has a time stamp either in the past or future.
Jan 6 2023, 12:21 AM · Fundraising Sprint Amazing grep, Fundraising-Backlog

Jan 4 2023

SHust updated the task description for T326254: Mismatch between the Civi refund date vs what we see at the Adyen console.
Jan 4 2023, 5:09 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust created T326254: Mismatch between the Civi refund date vs what we see at the Adyen console.
Jan 4 2023, 5:06 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust added a comment to T326158: Smart group created to 'batch merge' not showing up in the Deduper interface .

@Eileenmcnaughton, mind happily blown, thank you!

Jan 4 2023, 3:27 PM · Fundraising Sprint Amazing grep, FR-donorservices, Fundraising-Backlog

Jan 3 2023

SHust created T326158: Smart group created to 'batch merge' not showing up in the Deduper interface .
Jan 3 2023, 4:15 PM · Fundraising Sprint Amazing grep, FR-donorservices, Fundraising-Backlog

Dec 20 2022

SHust added a comment to T324050: Civi not showing Endowment donations under the 'last donation date' field.

Thanks @Eileenmcnaughton, I'm seeing it now too :)

Dec 20 2022, 10:10 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Dec 19 2022

SHust added a comment to T321843: Addition to the Deduper Interface .

@Eileenmcnaughton, we can now see the 'on-hold' tag, thank you! The partner field isn’t something we're actively using in the deduper interface so there's no rush getting it back. Thanks again!

Dec 19 2022, 3:09 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, FR-donorservices, Fundraising-Backlog

Dec 16 2022

SHust added a comment to T325319: Donation manually settled at Adyen over 2 days ago not in Civi. .

Thanks for sharing the latest update @Cstone and for confirming that the donation is in Civi.

Dec 16 2022, 9:46 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust added a comment to T321843: Addition to the Deduper Interface .

@Eileenmcnaughton, unfortunately, we're not seeing the visible 'on-hold' tag next to the emails in the deduper queries, here are a few examples:
29918174 vs 47329178 + this odd privacy or fraudsters cids 2991817445524948, 3355591, 43266254, 8930177.

Dec 16 2022, 6:30 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, FR-donorservices, Fundraising-Backlog
SHust added a comment to T325319: Donation manually settled at Adyen over 2 days ago not in Civi. .

@Cstone I'll be waiting for your update, ty!

Dec 16 2022, 4:26 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Dec 15 2022

SHust added a comment to T325319: Donation manually settled at Adyen over 2 days ago not in Civi. .

Gotcha, thanks a lot @Cstone

Dec 15 2022, 6:40 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust created T325319: Donation manually settled at Adyen over 2 days ago not in Civi. .
Dec 15 2022, 6:16 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Dec 14 2022

SHust reopened T324050: Civi not showing Endowment donations under the 'last donation date' field as "Open".
Dec 14 2022, 4:03 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust added a comment to T324050: Civi not showing Endowment donations under the 'last donation date' field.

@Eileenmcnaughton, I tried the fishing net search for CID 51936080 to find its dupe, and I noticed that the endowment donation wasn't under the 'all funds last donation date' field in the legacy merge screen!

Dec 14 2022, 4:02 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Dec 13 2022

SHust added a comment to T324050: Civi not showing Endowment donations under the 'last donation date' field.

@Eileenmcnaughton --> You're the best, ty!

Dec 13 2022, 10:15 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust added a comment to T321843: Addition to the Deduper Interface .

Great, I'll let the team know, thanks again!

Dec 13 2022, 10:12 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, FR-donorservices, Fundraising-Backlog
SHust added a comment to T321843: Addition to the Deduper Interface .

@Eileenmcnaughton thanks for the solution and the ping! So I know what to look for, will the queries have the visible 'on-hold' tag next to an email, or will the 'on-hold' cases no longer come up in queries under the deduper interface?

Dec 13 2022, 10:04 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, FR-donorservices, Fundraising-Backlog

Dec 8 2022

SHust added a comment to T321843: Addition to the Deduper Interface .

@Eileenmcnaughton gotcha, thanks for the update!

Dec 8 2022, 7:49 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, FR-donorservices, Fundraising-Backlog
SHust added a comment to T321843: Addition to the Deduper Interface .

@Eileenmcnaughton thank you, we'll test it out.
If you think that there's a way to pull queries without the on-hold cases, it might be easier I guess. We have tried using the clause 'primary address on hold + not between + two sets of Cids' on top of the rule to search for different emails and such, but the queries still come with on-hold dupes so that is why I requested the visibility. Thanks again!

Dec 8 2022, 7:44 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, FR-donorservices, Fundraising-Backlog

Nov 29 2022

SHust added a comment to T324050: Civi not showing Endowment donations under the 'last donation date' field.

This also happens for endowment check donations, here's one example: CID 47892564. Thanks in advance, team!

Nov 29 2022, 8:25 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust created T324050: Civi not showing Endowment donations under the 'last donation date' field.
Nov 29 2022, 6:42 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Nov 10 2022

SHust added a comment to T322084: Unsubscribe link not communicating with Civi as it used to .

@Eileenmcnaughton when dealing with high volume, this link is super helpful since it has a two in one functionality: pause for 90 days (bulk email complaints until we to the admin work) and permanently unsubscribe (those who request it, use profanity, have received our messages a few years in a row and we won’t win back, etc) so it speeds things up. We also use the 'unsubscribe' feature/ button on the main Civi bar which is the same as the one you shared but as a second option during Q2.

Nov 10 2022, 11:03 PM · Fundraising-Backlog

Nov 9 2022

SHust added a comment to T322188: Fix legacy deduper screen so it is not possible to select to copy across wmf_donor data.

@Eileenmcnaughton We noticed that the merging screen has been simplified, thank you for that!
Can we, however, have the "Last Donated Date" visible on top for each CID since it isn’t available anywhere else?

  1. This will allow us to maneuver the email attached to the most recent donation to the correct side/ to be kept
  2. Since the "last modified - most recent" field can be deceiving as it includes all changes made to the CID: older merges, name updates, language updates, etc, it doesn’t necessarily point to the recent donation
  3. the "created date" field also doesn’t point to what we're looking for to properly merge and keep the correct information.

Screenshot attached for better visualization of what we're hoping to have:

Screen Shot 2022-11-09 at 5.55.33 PM.png (416×1 px, 78 KB)

Please let me know if you want me to create a new phab task. Thanks again!

Nov 9 2022, 11:10 PM · Fundraising Tech - Chaos Crew

Nov 7 2022

SHust added a comment to T322581: Unrelated CID popping up when searching for another in Civi.

Thanks for the speedy reply @Ejegg. I'll add this info to our Civi documentation. I'm surprised I never ran into it before today!

Nov 7 2022, 8:57 PM · User-greg, Fundraising Tech - Chaos Crew
SHust updated the task description for T322581: Unrelated CID popping up when searching for another in Civi.
Nov 7 2022, 8:49 PM · User-greg, Fundraising Tech - Chaos Crew
SHust created T322581: Unrelated CID popping up when searching for another in Civi.
Nov 7 2022, 8:45 PM · User-greg, Fundraising Tech - Chaos Crew

Nov 3 2022

SHust added a comment to T322188: Fix legacy deduper screen so it is not possible to select to copy across wmf_donor data.

@Eileenmcnaughton whichever route it’s easiest for you and the team will work and if I may ask, all we need is for the possibility to continue to maneuver info such as name, mailing address, and email when needed. Ty for asking!

Nov 3 2022, 1:08 AM · Fundraising Tech - Chaos Crew

Nov 1 2022

SHust updated the task description for T322084: Unsubscribe link not communicating with Civi as it used to .
Nov 1 2022, 5:35 PM · Fundraising-Backlog
SHust added a comment to T321843: Addition to the Deduper Interface .

@jgleeson you made my day + I'm now hopeful that it might become a reality! Ty and the team :)

Nov 1 2022, 3:46 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, FR-donorservices, Fundraising-Backlog
SHust added a comment to T321920: Differences between civicrm.wmf_donor table and Civi UI.

@Eileenmcnaughton, I remember we had a CID with an active recurring donation and after a merge, the information got deleted instead of combined so a technical solution will definitely be the best route!

Nov 1 2022, 2:01 PM · Fundraising Tech - Chaos Crew

Oct 31 2022

SHust added a project to T322084: Unsubscribe link not communicating with Civi as it used to : FR-donorservices.
Oct 31 2022, 9:51 PM · Fundraising-Backlog
SHust created T322084: Unsubscribe link not communicating with Civi as it used to .
Oct 31 2022, 9:49 PM · Fundraising-Backlog

Oct 27 2022

SHust added a comment to T321849: Make the CID visible when mousing over the person icon .

WOW, thanks a million! @Eileenmcnaughton

Oct 27 2022, 9:00 PM · User-greg, Unplanned-Sprint-Work, Fundraising Sprint Turtles that are robotic that destroy the whole world with their foot theory, FR-donorservices, Fundraising-Backlog
SHust renamed T321843: Addition to the Deduper Interface from Deduper Interface to Addition to the Deduper Interface .
Oct 27 2022, 5:38 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, FR-donorservices, Fundraising-Backlog
SHust created T321849: Make the CID visible when mousing over the person icon .
Oct 27 2022, 5:37 PM · User-greg, Unplanned-Sprint-Work, Fundraising Sprint Turtles that are robotic that destroy the whole world with their foot theory, FR-donorservices, Fundraising-Backlog
SHust created T321843: Addition to the Deduper Interface .
Oct 27 2022, 5:10 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, FR-donorservices, Fundraising-Backlog

Oct 7 2022

SHust added a comment to T319203: Donor with over 28 charges in Civi after single donation was made .

Great find and plan @EMartin!

Oct 7 2022, 6:00 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust updated subscribers of T319203: Donor with over 28 charges in Civi after single donation was made .

@Emartin-ctr and @Cstone I'll proactively start to refund them!

Oct 7 2022, 5:37 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Oct 6 2022

SHust added a comment to T319073: Civi merged two CID but did not save/include an active recurring donation .

Thanks, @Cstone, will do!

Oct 6 2022, 6:09 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Oct 3 2022

SHust added a comment to T319203: Donor with over 28 charges in Civi after single donation was made .

@Cstone No issues from their end

Oct 3 2022, 3:30 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust updated subscribers of T319203: Donor with over 28 charges in Civi after single donation was made .
Oct 3 2022, 2:19 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust created T319203: Donor with over 28 charges in Civi after single donation was made .
Oct 3 2022, 2:18 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Sep 30 2022

SHust created T319073: Civi merged two CID but did not save/include an active recurring donation .
Sep 30 2022, 7:50 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
SHust added a comment to T318830: Unsubscribe button no longer on Civi main menu bar.

@Eileenmcnaughton the button is back on the main bar, thank you, we're all set!

Sep 30 2022, 2:27 PM · FR-donorservices, Fundraising-Backlog

Sep 28 2022

SHust added a comment to T318833: Broken Deduper Clause Field .

@Ejegg Thanks for the link, I ended up sharing a different link that appears to have worked for the only admin available at this time so I'm sure the others will be able to do the same tomorrow. Thanks again!

Sep 28 2022, 10:50 PM · Fundraising Sprint Recursion Excursion, FR-donorservices, Fundraising-Backlog
SHust added a comment to T318833: Broken Deduper Clause Field .

@Ejegg the "add clause” field still isn’t working for my admin team (CIDs 56582127, 50731216, and 31779349 / 498), however, it is working for me!

Sep 28 2022, 9:15 PM · Fundraising Sprint Recursion Excursion, FR-donorservices, Fundraising-Backlog
SHust created T318840: Fundraising access request for Aldrick Beckford.
Sep 28 2022, 4:50 PM · fundraising-tech-ops, Fundraising-Backlog
SHust triaged T318833: Broken Deduper Clause Field as Unbreak Now! priority.
Sep 28 2022, 3:50 PM · Fundraising Sprint Recursion Excursion, FR-donorservices, Fundraising-Backlog
SHust created T318833: Broken Deduper Clause Field .
Sep 28 2022, 3:49 PM · Fundraising Sprint Recursion Excursion, FR-donorservices, Fundraising-Backlog
SHust created T318830: Unsubscribe button no longer on Civi main menu bar.
Sep 28 2022, 3:26 PM · FR-donorservices, Fundraising-Backlog
SHust created T318812: Civi process when generating/adding the donor name.
Sep 28 2022, 1:58 PM · FR-donorservices, Fundraising-Backlog

Sep 14 2022

SHust added a comment to T317560: Fundraising access request for Erich Brill.

@Dwisehaupt I have added Erich to collab. Thank you!

Sep 14 2022, 12:24 PM · fundraising-tech-ops, Fundraising-Backlog

Sep 12 2022

SHust updated the task description for T317560: Fundraising access request for Erich Brill.
Sep 12 2022, 6:02 PM · fundraising-tech-ops, Fundraising-Backlog
SHust created T317560: Fundraising access request for Erich Brill.
Sep 12 2022, 5:59 PM · fundraising-tech-ops, Fundraising-Backlog

Sep 8 2022

SHust added a comment to T316578: Donation Form Error Message - Country Detection.

@AndyRussG, and team, Amber is off this week. What I can say is that all our messages contain this link: https://donate.wikimedia.org and when I click on it, it takes me to "Special:LandingPage&country=US" which is where I'm based. Is there anything else I should be looking into? Apologies for not helping much!

Sep 8 2022, 3:00 PM · Fundraising Sprint Recursion Excursion, Fundraising Sprint Quarkery, Fundraising Tech - Chaos Crew, Fundraising Sprint Overused petting Zoo Memetics, FR-Email, donate.wikimedia.org, FR-donorservices, Fundraising-Backlog

Aug 19 2022

SHust added a comment to T315592: Donation Form Currency Issue PayPal USD/CNY.

Thank you @Ejegg and @AnnWF :)

Aug 19 2022, 8:16 PM · MW-1.39-notes (1.39.0-wmf.28; 2022-09-05), Patch-For-Review, Fundraising Sprint Overused petting Zoo Memetics, Fundraising-Backlog, FR-donorservices
SHust added a comment to T315592: Donation Form Currency Issue PayPal USD/CNY.

@Ejegg Can you please let us know when the refund for the donor with cid=3597390, goes through so we can let him know? Thank you!

Aug 19 2022, 4:15 PM · MW-1.39-notes (1.39.0-wmf.28; 2022-09-05), Patch-For-Review, Fundraising Sprint Overused petting Zoo Memetics, Fundraising-Backlog, FR-donorservices

Aug 15 2022

SHust added a comment to T315247: Fundraising access request for Doris Morgan.

@Dwisehaupt I have added this contractor information into Collab. Thank you!

Aug 15 2022, 6:45 PM · fundraising-tech-ops
SHust added a comment to T315248: Fundraising access request for Janaina Moreira.

@Dwisehaupt I have added this contractor information into Collab. Thank you!

Aug 15 2022, 6:45 PM · fundraising-tech-ops
SHust created T315245: Fundraising access request for Doris Morgan and Janaina V. Moreira.
Aug 15 2022, 4:23 PM · fundraising-tech-ops, Fundraising-Backlog

Jul 13 2022

spatton awarded T310915: Bundle test unintended duplicate donations a Love token.
Jul 13 2022, 2:13 PM · MW-1.39-notes (1.39.0-wmf.21; 2022-07-18), Fundraising Sprint Machine Unlearning, FR-donorservices, Fundraising-Backlog

Jul 12 2022

SHust added a comment to T310550: new way to handle session dead.

Sharing the case below from a donor that has 4 declined attempts from 07/08 but says they saw the TY page (Ticket# 1136227) @AnnWF
Dlocal ref# 2304479015, 2304478657, 2304478508, 2304477520, 2216630235, 2216628866, and 2216626249.

Jul 12 2022, 8:33 PM · Fundraising-Backlog

Jun 21 2022

SHust updated subscribers of T310915: Bundle test unintended duplicate donations.

@AMJohnson do you have anything to add here? If not we can lower the "radar" flag and move on. Thanks, everyone!

Jun 21 2022, 10:34 PM · MW-1.39-notes (1.39.0-wmf.21; 2022-07-18), Fundraising Sprint Machine Unlearning, FR-donorservices, Fundraising-Backlog