Page MenuHomePhabricator

AMJohnson (Amber Johnson)
User

Projects

User does not belong to any projects.

Today

  • Clear sailing ahead.

Tomorrow

  • Clear sailing ahead.

Friday

  • Clear sailing ahead.

User Details

User Since
Oct 14 2021, 6:38 PM (135 w, 5 d)
Availability
Available
LDAP User
Unknown
MediaWiki User
AMJohnson (WMF) [ Global Accounts ]

Recent Activity

Apr 12 2024

AMJohnson added a comment to T362087: Allow DR to manually add a "Recurring Upgrade Declined" activity.

@Ejegg -- Thanks so much, Elliott! Maybe it's not live yet as I haven't spotted it. Could you share where we will go in Civi to "manually record a 'Recurring Upgrade Decline' activity against a contact record"? Thanks! :0)

Apr 12 2024, 2:33 PM · Fundraising Sprint: hammertime($touch_this=false), Wikimedia-Fundraising-CiviCRM, recurring upgrade, Recurring-Donations, Fundraising-Backlog

Apr 9 2024

AMJohnson updated subscribers of T362087: Allow DR to manually add a "Recurring Upgrade Declined" activity.
Apr 9 2024, 1:40 PM · Fundraising Sprint: hammertime($touch_this=false), Wikimedia-Fundraising-CiviCRM, recurring upgrade, Recurring-Donations, Fundraising-Backlog

Apr 3 2024

AMJohnson updated subscribers of T361630: CiviMail Unsubscribe Footer Broken.
Apr 3 2024, 8:19 PM · Fundraising Sprint: ick(), Fundraising-Backlog

Mar 28 2024

AMJohnson added a comment to T360785: Trouble upgrading via Recurring Upgrade email .

@Ejegg Ignore my previous comment if you saw it. I re-activated your Zendesk access and resent a password request to your email. Hopefully you receive. :)

Mar 28 2024, 4:48 PM · MW-1.43-notes (1.43.0-wmf.1; 2024-04-16), Patch-For-Review, Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
AMJohnson added a comment to T360785: Trouble upgrading via Recurring Upgrade email .
Mar 28 2024, 4:36 PM · MW-1.43-notes (1.43.0-wmf.1; 2024-04-16), Patch-For-Review, Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
AMJohnson updated subscribers of T360785: Trouble upgrading via Recurring Upgrade email .

I'm not sure if this will be helpful to you all so please disregard if not! :) @Ejegg @PPenloglou-WMF

Mar 28 2024, 1:39 PM · MW-1.43-notes (1.43.0-wmf.1; 2024-04-16), Patch-For-Review, Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Mar 26 2024

AMJohnson created T361063: Received TY for recurring upgrade that did not occur?.
Mar 26 2024, 8:41 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog, FR-donorservices

Mar 25 2024

AMJohnson updated the task description for T360785: Trouble upgrading via Recurring Upgrade email .
Mar 25 2024, 6:51 PM · MW-1.43-notes (1.43.0-wmf.1; 2024-04-16), Patch-For-Review, Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
AMJohnson updated the task description for T360785: Trouble upgrading via Recurring Upgrade email .
Mar 25 2024, 1:53 PM · MW-1.43-notes (1.43.0-wmf.1; 2024-04-16), Patch-For-Review, Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Mar 22 2024

AMJohnson updated the task description for T360785: Trouble upgrading via Recurring Upgrade email .
Mar 22 2024, 3:19 PM · MW-1.43-notes (1.43.0-wmf.1; 2024-04-16), Patch-For-Review, Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
AMJohnson created T360785: Trouble upgrading via Recurring Upgrade email .
Mar 22 2024, 3:17 PM · MW-1.43-notes (1.43.0-wmf.1; 2024-04-16), Patch-For-Review, Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Mar 18 2024

AMJohnson updated subscribers of T360245: WorkflowMessage ignores set ContributionRecurID, picks first recur from contact.
Mar 18 2024, 1:56 PM · Fundraising Sprint: explain($LikeImFive), recurring upgrade, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Mar 14 2024

AMJohnson added a comment to T360052: RecurUpgrade: error message for donors with no upgradable recur.

^ Like this option that gives them a link and also how to contact us for support should they need it. Thanks @MSuijkerbuijk_WMF!

Mar 14 2024, 2:54 PM · MW-1.43-notes (1.43.0-wmf.2; 2024-04-23), Fundraising Sprint: gone(), recurring upgrade, Recurring-Donations, Fundraising-Backlog

Mar 13 2024

AMJohnson updated subscribers of T360055: Move donor prefs links up on DR view .
Mar 13 2024, 6:19 PM · recurring upgrade, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
AMJohnson updated subscribers of T360052: RecurUpgrade: error message for donors with no upgradable recur.

Thanks @Ejegg! Good idea. :)

Mar 13 2024, 6:16 PM · MW-1.43-notes (1.43.0-wmf.2; 2024-04-23), Fundraising Sprint: gone(), recurring upgrade, Recurring-Donations, Fundraising-Backlog

Feb 22 2024

AMJohnson created T358291: Civi Feature Request - Display transaction fee separate from donation amount.
Feb 22 2024, 9:00 PM · FR-donorservices, Fundraising-Backlog

Feb 16 2024

AMJohnson added a comment to T357454: CiviCRM - Activity log for changes made to recurring contributions need more details.

Perfect! Thank you so much, @Ejegg!

Feb 16 2024, 4:27 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Feb 13 2024

AMJohnson created T357454: CiviCRM - Activity log for changes made to recurring contributions need more details.
Feb 13 2024, 7:05 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
AMJohnson updated subscribers of T335712: Civi shouldn't show "cancellation not supported" message for processors where we handle schedule.
Feb 13 2024, 3:01 PM · Fundraising Sprint: justWork(), Patch-For-Review, Recurring-Donations, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Feb 12 2024

AMJohnson added a comment to T356999: Ensure new ContributionRecur rows have a financial_type_id.

Awesome, thank you @Ejegg!!

Feb 12 2024, 8:28 PM · Wikimedia-Fundraising-CiviCRM, Recurring-Donations, Fundraising Tech - Chaos Crew, Fundraising-Backlog

Jan 16 2024

AMJohnson added a comment to T354327: Paypal Recurring next_sched_contribution_date in the past.

Just wanted to share that this is still occurring it's just now showing February 1st as the "billing date" for upcoming recurrences via PayPal.

Jan 16 2024, 7:35 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog
AMJohnson added a comment to T339181: India Recurring - Figure out when to actually cancel donations.

I see we're changing the billing attempts for dLocal to 3 weeks total instead of 3 months now so this may no longer be an issue, but after speaking with @krobinson we thought it still may be good to note this example that has come in.

Jan 16 2024, 6:31 PM · Fundraising Sprint: didAnyoneTryThis(), Fundraising-Backlog

Dec 8 2023

AMJohnson added a comment to T353067: Donation attempts via Venmo get to error page. .

Thanks @Cstone & @AnnWF!

Dec 8 2023, 5:32 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog, FR-donorservices
AMJohnson created T353067: Donation attempts via Venmo get to error page. .
Dec 8 2023, 4:26 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog, FR-donorservices

Dec 5 2023

AMJohnson updated subscribers of T352729: Post-payment monthly convert appearing not to submit donations.
Dec 5 2023, 2:42 PM · MW-1.42-notes (1.42.0-wmf.9; 2023-12-12), Fundraising Tech - Chaos Crew, Fundraising-Backlog

Sep 29 2023

AMJohnson added a comment to T347503: Venmo Security Check Loading Window.

Just wanted to add that I came across this again while performing another test donation today via desktop using the same link: https://en.wikipedia.org/wiki/Wikipedia?country=US&banner=B2324_0926_enUS_dsk_p1_lg_pym_Venmo.

Sep 29 2023, 3:20 PM · Fundraising-Backlog, FR-donorservices

Sep 27 2023

AMJohnson created T347503: Venmo Security Check Loading Window.
Sep 27 2023, 2:52 PM · Fundraising-Backlog, FR-donorservices

Sep 26 2023

AMJohnson updated subscribers of T347420: After payment, Venmo redirected to default browser instead of browser used for payment.
Sep 26 2023, 6:50 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog, FR-donorservices
AMJohnson added projects to T347420: After payment, Venmo redirected to default browser instead of browser used for payment: FR-donorservices, Fundraising-Backlog.
Sep 26 2023, 6:50 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog, FR-donorservices
AMJohnson updated subscribers of T347420: After payment, Venmo redirected to default browser instead of browser used for payment.
Sep 26 2023, 6:48 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog, FR-donorservices
AMJohnson created T347420: After payment, Venmo redirected to default browser instead of browser used for payment.
Sep 26 2023, 6:40 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog, FR-donorservices

Sep 13 2023

AMJohnson closed T346274: PayPal down? as Resolved.
Sep 13 2023, 8:00 PM · FR-donorservices, Fundraising-Backlog
AMJohnson updated subscribers of T346274: PayPal down?.

After speaking with @Cstone (https://wikimedia.slack.com/archives/C045WH0QYS2/p1694633357998339) going to go ahead and it close out this task as it appears that this was just related to IP address/Spam Filters and the issue has been resolved. Myself and Sandra can now donate. Thank you, Christine! :)

Sep 13 2023, 8:00 PM · FR-donorservices, Fundraising-Backlog
AMJohnson updated the task description for T346274: PayPal down?.
Sep 13 2023, 7:27 PM · FR-donorservices, Fundraising-Backlog
AMJohnson created T346274: PayPal down?.
Sep 13 2023, 7:25 PM · FR-donorservices, Fundraising-Backlog

Sep 12 2023

AMJohnson added a comment to T345736: Successful Adyen transactions not making it into CiviCRM.

Sounds good. Thank you @jgleeson!

Sep 12 2023, 9:59 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog
AMJohnson added a comment to T345736: Successful Adyen transactions not making it into CiviCRM.

Flagging another transaction that is showing as settled in Adyen but is not in Civi.

Sep 12 2023, 3:25 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

Sep 11 2023

AMJohnson updated subscribers of T346101: Donation amount in Civi does not match the donation amount received at dLocal.
Sep 11 2023, 9:05 PM · MW-1.42-notes (1.42.0-wmf.1; 2023-10-17), Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
AMJohnson created T346101: Donation amount in Civi does not match the donation amount received at dLocal.
Sep 11 2023, 9:04 PM · MW-1.42-notes (1.42.0-wmf.1; 2023-10-17), Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
AMJohnson added a comment to T345736: Successful Adyen transactions not making it into CiviCRM.

Hey @Cstone! Another donor where their donation from 09/08 is not in Civi. Could you manually push 191734228.1 for CID 7960539 into Civi? Thanks! :)

Sep 11 2023, 4:10 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

Sep 6 2023

AMJohnson updated subscribers of T345736: Successful Adyen transactions not making it into CiviCRM.
Sep 6 2023, 1:40 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

Aug 23 2023

AMJohnson added a comment to T344472: Manually settled Adyen transaction not coming up in Civi.

Flagging another Adyen transaction that was manually settled that has not made it to Civi.

Aug 23 2023, 2:39 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Aug 22 2023

AMJohnson added a comment to T344775: Possible bug using Amazon Pay on Mobile.

@Cstone It didn't appear earlier while testing after waiting a while. I retested just now, started a stopwatch, and waited 2 minutes (and counting) and still no donate button.

Aug 22 2023, 11:02 PM · MW-1.41-notes (1.41.0-wmf.25; 2023-09-05), FR-donorservices, Fundraising-Backlog
AMJohnson created T344775: Possible bug using Amazon Pay on Mobile.
Aug 22 2023, 10:37 PM · MW-1.41-notes (1.41.0-wmf.25; 2023-09-05), FR-donorservices, Fundraising-Backlog

Aug 17 2023

AMJohnson added a comment to T344203: Adyen SEPA Direct debit unsettled transactions June - August 2023.
Aug 17 2023, 7:11 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

Aug 16 2023

AMJohnson updated subscribers of T341247: Enable drop-down menu for DR to indicate recurring cancel reason.
Aug 16 2023, 3:50 PM · FR-donorservices, Recurring-Donations, Fundraising-Backlog

Aug 15 2023

AMJohnson updated subscribers of T344203: Adyen SEPA Direct debit unsettled transactions June - August 2023.
Aug 15 2023, 1:42 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

Aug 14 2023

AMJohnson updated subscribers of T344203: Adyen SEPA Direct debit unsettled transactions June - August 2023.
Aug 14 2023, 10:07 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

Aug 4 2023

AMJohnson added a comment to T342652: Problems donating via PayPal from France 07/24.

Apologies this is a long note but I wanted to try to provide as much detail as I could.

Aug 4 2023, 6:11 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Jul 17 2023

AMJohnson added a comment to T341346: Investigation: Cancel Paypal Recurring doesn't always cancel on processor side.

Adding one more example I came across on Friday.

Jul 17 2023, 2:26 PM · payments-orchestration, FR-donorservices, Fundraising-Backlog

Jul 14 2023

AMJohnson created T341877: Civi - Recurring Donation Field Change related to Upgrade.
Jul 14 2023, 2:11 PM · Fundraising Sprint Never gonna git you update, FR-donorservices, Fundraising-Backlog
AMJohnson updated subscribers of T341834: Donor relations - likely permissions issue on contribution tracking.
Jul 14 2023, 2:03 PM · Fundraising Tech - Chaos Crew, Fundraising Sprint Never gonna git you update, FR-donorservices, Fundraising-Backlog, Wikimedia-Fundraising-CiviCRM
AMJohnson added a project to T341834: Donor relations - likely permissions issue on contribution tracking: FR-donorservices.
Jul 14 2023, 2:03 PM · Fundraising Tech - Chaos Crew, Fundraising Sprint Never gonna git you update, FR-donorservices, Fundraising-Backlog, Wikimedia-Fundraising-CiviCRM

Jul 12 2023

AMJohnson added a comment to T341346: Investigation: Cancel Paypal Recurring doesn't always cancel on processor side.

Came across another example today.

Jul 12 2023, 6:25 PM · payments-orchestration, FR-donorservices, Fundraising-Backlog

Jul 11 2023

AMJohnson added a comment to T341346: Investigation: Cancel Paypal Recurring doesn't always cancel on processor side.

Adding in a new example I came across this morning.

Jul 11 2023, 3:03 PM · payments-orchestration, FR-donorservices, Fundraising-Backlog
AMJohnson added a comment to T339971: Unable to reach server error in Civi.

Fantastic. Thank you so much, @Eileenmcnaughton! :)

Jul 11 2023, 2:44 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog, FR-donorservices

Jul 7 2023

AMJohnson updated subscribers of T341346: Investigation: Cancel Paypal Recurring doesn't always cancel on processor side.
Jul 7 2023, 3:10 PM · payments-orchestration, FR-donorservices, Fundraising-Backlog

Jul 5 2023

AMJohnson added a comment to T339971: Unable to reach server error in Civi.

To test I just checked a random one by looking at all Adyen transactions and went back a few pages. It looks like it's still showing an error for transactions when they are newer. It's currently 1:45 PM EDT and the transaction 177687426.1 in Adyen that was settled at '13:09:51 EDT' for CID 59804907 shows an 'unable to reach the server error" when trying to look at their contribution in Civi.

Jul 5 2023, 5:49 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog, FR-donorservices

Jun 21 2023

AMJohnson added a comment to T339971: Unable to reach server error in Civi.

Yes, it seems like the donations are accessible in Civi via the Contributions tab without the unable to reach server error eventually. Possibly after a few hours?

Jun 21 2023, 3:48 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog, FR-donorservices

Jun 20 2023

AMJohnson created T339971: Unable to reach server error in Civi.
Jun 20 2023, 9:28 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog, FR-donorservices

Jun 16 2023

AMJohnson added a comment to T309349: Currency code/currency symbol in Thank You emails received by Donors issues.

Just wanted to flag a thank you letter that came in this afternoon. It looks like the thank you letters in Portuguese when donors donate in USD (via PayPal) are displaying the currency a few different times as "USD US$" in the top line of the receipt and the footer is noted as "USD US$ 10,00 (USD)". Example is > CID 31734158 / Zendesk ticket 1318911

Jun 16 2023, 8:30 PM · Fundraising Sprint Message in a JSON blob, Fundraising Sprint Istanbool (not Constantidouble), Fundraising Sprint Go Your Own Pay, Fundraising Sprint Machine Unlearning, Fundraising Sprint Localhost Hospitality Studies, Fundraising Sprint Kermit hopping principle, Unplanned-Sprint-Work, Fundraising Sprint Juggalology 2022, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog, FR-AutoTY-Email

Apr 18 2023

AMJohnson added a comment to T309349: Currency code/currency symbol in Thank You emails received by Donors issues.

Hi there! I believe this task is currently in a sprint. As this is related we just wanted to add a few notes on similar currency issues on the endowment receipts as well that we have noticed this week. We didn't review all countries but below are a few we noted.

Apr 18 2023, 4:18 PM · Fundraising Sprint Message in a JSON blob, Fundraising Sprint Istanbool (not Constantidouble), Fundraising Sprint Go Your Own Pay, Fundraising Sprint Machine Unlearning, Fundraising Sprint Localhost Hospitality Studies, Fundraising Sprint Kermit hopping principle, Unplanned-Sprint-Work, Fundraising Sprint Juggalology 2022, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog, FR-AutoTY-Email

Apr 14 2023

AMJohnson updated subscribers of T334737: No images loaded for Payment Submethods in Brazil cash method (Boletos).
Apr 14 2023, 1:54 PM · MW-1.41-notes (1.41.0-wmf.9; 2023-05-15), Fundraising-Backlog, Fundraising Tech - Chaos Crew

Apr 11 2023

AMJohnson added a comment to T332945: UZS Donation Form Error.

Thank you @Pcoombe and all! :)

Apr 11 2023, 1:25 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

Apr 10 2023

AMJohnson created T334407: Donors seeing checkoutshopper-live-us.adyen.com error.
Apr 10 2023, 3:58 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Mar 30 2023

AMJohnson added a comment to T332945: UZS Donation Form Error.

Just a heads up @krobinson and I were chatting about this one and noticed that Uzbekistan is listed on our Ways to Give page.

Mar 30 2023, 4:25 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog
AMJohnson updated subscribers of T332945: UZS Donation Form Error.
Mar 30 2023, 2:34 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

Mar 23 2023

AMJohnson updated subscribers of T332945: UZS Donation Form Error.
Mar 23 2023, 8:39 PM · Fundraising Tech - Chaos Crew, Fundraising-Backlog

Mar 16 2023

AMJohnson updated subscribers of T332232: EoY receipt email donation format issue 2023.
Mar 16 2023, 7:33 PM · Fundraising Sprint - X gon' donate to ya, FR-donorservices, FR-AutoTY-Email, Fundraising-Backlog
AMJohnson updated subscribers of T332232: EoY receipt email donation format issue 2023.
Mar 16 2023, 7:27 PM · Fundraising Sprint - X gon' donate to ya, FR-donorservices, FR-AutoTY-Email, Fundraising-Backlog
AMJohnson added a comment to T332232: EoY receipt email donation format issue 2023.

Thank you for submitting this for us @MBeat33! I thought it may be helpful to provide a few more details around what we're seeing in Civi.

Mar 16 2023, 7:26 PM · Fundraising Sprint - X gon' donate to ya, FR-donorservices, FR-AutoTY-Email, Fundraising-Backlog

Nov 4 2022

AMJohnson added a comment to T320989: Civi showing completed donations when they were rejected at Paypal.

Hi @Ejegg! QQ for ya.

Nov 4 2022, 3:19 PM · Fundraising Tech - Chaos Crew

Oct 24 2022

AMJohnson added a comment to T320989: Civi showing completed donations when they were rejected at Paypal.

Donor in ticket 1189252 / CID 18246037 attempted a new donation via PayPal on 10/21. It's showing in civi as received but the transaction itself in PayPal (transaction 137545892.1) shows as denied.

Oct 24 2022, 7:07 PM · Fundraising Tech - Chaos Crew

Oct 14 2022

AMJohnson added a comment to T320677: ENO browser extension incompatible with donation form?.

Interesting! Thanks for the additional context @Ejegg.

Oct 14 2022, 7:48 PM · Fundraising Tech - Chaos Crew

Oct 13 2022

AMJohnson added a comment to T320677: ENO browser extension incompatible with donation form?.

We've come across two more donors who've mentioned these issue:

Oct 13 2022, 7:01 PM · Fundraising Tech - Chaos Crew

Oct 12 2022

AMJohnson created T320677: ENO browser extension incompatible with donation form?.
Oct 12 2022, 7:50 PM · Fundraising Tech - Chaos Crew

Aug 31 2022

TSkaff awarded T315487: Donations appearing in Civi but not Adyen a Party Time token.
Aug 31 2022, 4:11 PM · MW-1.39-notes (1.39.0-wmf.27; 2022-08-29), Fundraising Tech - Chaos Crew, Fundraising-Backlog, FR-donorservices

Aug 29 2022

AMJohnson added a comment to T316578: Donation Form Error Message - Country Detection.

Good Point @greg! When we invite to retry we point them to our standard form at donate.wikimedia.org. Ty again for the quick assists! :)

Aug 29 2022, 8:38 PM · Fundraising Sprint Recursion Excursion, Fundraising Sprint Quarkery, Fundraising Tech - Chaos Crew, Fundraising Sprint Overused petting Zoo Memetics, FR-Email, donate.wikimedia.org, FR-donorservices, Fundraising-Backlog
AMJohnson added a comment to T316578: Donation Form Error Message - Country Detection.

Thank you all for the quick fix! Inviting donors to retry.

Aug 29 2022, 8:21 PM · Fundraising Sprint Recursion Excursion, Fundraising Sprint Quarkery, Fundraising Tech - Chaos Crew, Fundraising Sprint Overused petting Zoo Memetics, FR-Email, donate.wikimedia.org, FR-donorservices, Fundraising-Backlog
AMJohnson added a comment to T316578: Donation Form Error Message - Country Detection.

I'm also receiving this error message when visiting donate.wikimedia.org or if you click donate from sidebar on WP. But no error if we use a geo-link such as https://donate.wikimedia.org/w/index.php?title=Special:LandingPage&uselang=en&country=US.

Aug 29 2022, 7:27 PM · Fundraising Sprint Recursion Excursion, Fundraising Sprint Quarkery, Fundraising Tech - Chaos Crew, Fundraising Sprint Overused petting Zoo Memetics, FR-Email, donate.wikimedia.org, FR-donorservices, Fundraising-Backlog
AMJohnson renamed T316578: Donation Form Error Message - Country Detection from Donation Form Error Message to Donation Form Error Message - Country Detection.
Aug 29 2022, 7:14 PM · Fundraising Sprint Recursion Excursion, Fundraising Sprint Quarkery, Fundraising Tech - Chaos Crew, Fundraising Sprint Overused petting Zoo Memetics, FR-Email, donate.wikimedia.org, FR-donorservices, Fundraising-Backlog
AMJohnson updated the task description for T316578: Donation Form Error Message - Country Detection.
Aug 29 2022, 6:51 PM · Fundraising Sprint Recursion Excursion, Fundraising Sprint Quarkery, Fundraising Tech - Chaos Crew, Fundraising Sprint Overused petting Zoo Memetics, FR-Email, donate.wikimedia.org, FR-donorservices, Fundraising-Backlog
AMJohnson created T316578: Donation Form Error Message - Country Detection.
Aug 29 2022, 6:50 PM · Fundraising Sprint Recursion Excursion, Fundraising Sprint Quarkery, Fundraising Tech - Chaos Crew, Fundraising Sprint Overused petting Zoo Memetics, FR-Email, donate.wikimedia.org, FR-donorservices, Fundraising-Backlog

Aug 26 2022

AMJohnson added a comment to T315592: Donation Form Currency Issue PayPal USD/CNY.

Thanks so much for your help @Ejegg! Each of the donors in the CID's you identified above have been notified.

Aug 26 2022, 3:02 PM · MW-1.39-notes (1.39.0-wmf.28; 2022-09-05), Patch-For-Review, Fundraising Sprint Overused petting Zoo Memetics, Fundraising-Backlog, FR-donorservices

Aug 23 2022

AMJohnson added a comment to T315592: Donation Form Currency Issue PayPal USD/CNY.

Thank you for your help @Ejegg & @AnnWF!

Aug 23 2022, 6:48 PM · MW-1.39-notes (1.39.0-wmf.28; 2022-09-05), Patch-For-Review, Fundraising Sprint Overused petting Zoo Memetics, Fundraising-Backlog, FR-donorservices

Aug 22 2022

AMJohnson added a comment to T315487: Donations appearing in Civi but not Adyen.

Have come across another instance.

Aug 22 2022, 5:13 PM · MW-1.39-notes (1.39.0-wmf.27; 2022-08-29), Fundraising Tech - Chaos Crew, Fundraising-Backlog, FR-donorservices

Aug 18 2022

AMJohnson added a comment to T315592: Donation Form Currency Issue PayPal USD/CNY.

Thanks for the quick reply Elliott! No worries from us happy we know the cause. :)

Aug 18 2022, 8:32 PM · MW-1.39-notes (1.39.0-wmf.28; 2022-09-05), Patch-For-Review, Fundraising Sprint Overused petting Zoo Memetics, Fundraising-Backlog, FR-donorservices
AMJohnson updated the task description for T315592: Donation Form Currency Issue PayPal USD/CNY.
Aug 18 2022, 5:52 PM · MW-1.39-notes (1.39.0-wmf.28; 2022-09-05), Patch-For-Review, Fundraising Sprint Overused petting Zoo Memetics, Fundraising-Backlog, FR-donorservices
AMJohnson updated the task description for T315592: Donation Form Currency Issue PayPal USD/CNY.
Aug 18 2022, 5:49 PM · MW-1.39-notes (1.39.0-wmf.28; 2022-09-05), Patch-For-Review, Fundraising Sprint Overused petting Zoo Memetics, Fundraising-Backlog, FR-donorservices
AMJohnson attached a referenced file: F35475071: Paypal 2.png.
Aug 18 2022, 5:42 PM · MW-1.39-notes (1.39.0-wmf.28; 2022-09-05), Patch-For-Review, Fundraising Sprint Overused petting Zoo Memetics, Fundraising-Backlog, FR-donorservices
AMJohnson attached a referenced file: F35475060: PayPal confirm 1.png.
Aug 18 2022, 5:42 PM · MW-1.39-notes (1.39.0-wmf.28; 2022-09-05), Patch-For-Review, Fundraising Sprint Overused petting Zoo Memetics, Fundraising-Backlog, FR-donorservices
AMJohnson attached a referenced file: F35475063: Screen Shot 2022-08-18 at 1.14.57 PM.png.
Aug 18 2022, 5:42 PM · MW-1.39-notes (1.39.0-wmf.28; 2022-09-05), Patch-For-Review, Fundraising Sprint Overused petting Zoo Memetics, Fundraising-Backlog, FR-donorservices
AMJohnson attached a referenced file: F35475111: braintree.png.
Aug 18 2022, 5:42 PM · MW-1.39-notes (1.39.0-wmf.28; 2022-09-05), Patch-For-Review, Fundraising Sprint Overused petting Zoo Memetics, Fundraising-Backlog, FR-donorservices
AMJohnson attached a referenced file: F35475098: test 2.png.
Aug 18 2022, 5:42 PM · MW-1.39-notes (1.39.0-wmf.28; 2022-09-05), Patch-For-Review, Fundraising Sprint Overused petting Zoo Memetics, Fundraising-Backlog, FR-donorservices
AMJohnson created T315592: Donation Form Currency Issue PayPal USD/CNY.
Aug 18 2022, 5:41 PM · MW-1.39-notes (1.39.0-wmf.28; 2022-09-05), Patch-For-Review, Fundraising Sprint Overused petting Zoo Memetics, Fundraising-Backlog, FR-donorservices

Aug 17 2022

AMJohnson created T315487: Donations appearing in Civi but not Adyen.
Aug 17 2022, 8:41 PM · MW-1.39-notes (1.39.0-wmf.27; 2022-08-29), Fundraising Tech - Chaos Crew, Fundraising-Backlog, FR-donorservices

Aug 15 2022

AMJohnson added a comment to T315090: Ingenico form no longer supports iDEAL (was: Fatal exception of type "error").

Makes sense. Thanks Elliott! I've come across a few more from donors in NL who encountered this issue on Wednesday during that timeframe. (We're playing catchup). We'll just invite them to retry. :)

Aug 15 2022, 3:37 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
AMJohnson added a comment to T315090: Ingenico form no longer supports iDEAL (was: Fatal exception of type "error").

For documentation purposes just noting this additional ticket we've come across that also experienced this error on 08/10/22.

Aug 15 2022, 3:07 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog

Aug 12 2022

AMJohnson added projects to T315090: Ingenico form no longer supports iDEAL (was: Fatal exception of type "error"): Fundraising-Backlog, FR-donorservices.
Aug 12 2022, 4:13 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog
AMJohnson created T315090: Ingenico form no longer supports iDEAL (was: Fatal exception of type "error").
Aug 12 2022, 4:04 PM · Fundraising Tech - Chaos Crew, FR-donorservices, Fundraising-Backlog