Jan 16 2018
Yes, looks great!! Thank you!
Dec 20 2017
Currently, text added to that field looks like the screenshot above, but I'd like it to render more like it does in the original message, like this:
Nov 29 2017
Ah, OK sorry. It was showing as resolved for us.
If this is done, can we get a demo so we can show users how to do it?
Sep 20 2017
@cwdent She doesn't have a phab account, but email is a good way to reach her.
Sep 19 2017
@LeanneS for visibility
No, she doesn't have access yet.
Aug 31 2017
Danny is OOO until 9/6
Jul 11 2017
yes, she has.
May 5 2017
What's the difference between (cut and pasted from previous comment)
May 4 2017
This may be user error, but can @DStrine explain to me how this feature works? I'm not having success looking myself up by my cell number which is in my personal record.
Apr 13 2017
Feb 22 2017
Added Danny as a subscriber, as he's the event lead.
Feb 8 2017
Yup, i can add more data now. thank you!
Feb 7 2017
Load time at 4:26pm PST, in the office, 46 seconds
Feb 6 2017
37 second load time this morning, in the office.
Jan 31 2017
31 second load this this morning, from the office
Jan 27 2017
I had closed all my Civi tabs about 5 min ago, and then just tried to open up a new one (6:04pm local time). It took 49 seconds to load. It had loaded fairly quickly all day, up until this point.
+1. Along with de-dupe, this project would give us more of the longitudinal data that will help us understand donors' full experience with us. I think its essential information for securing future support.
Jan 26 2017
I timed the load time for my first log in this morning. I'm WFH. It took 52 seconds.
Jan 23 2017
@DarTar Is this finished? It's still showing as an open task for me.
Jan 4 2017
Dec 11 2016
Dec 10 2016
Apologies if we're not totally up on the standard protocol here and didn't give enough context. This request is in conjunction with the annual fundraiser going on right now, where we experience extremely high volume of messages in a short period of time. We made an adjustment earlier in the year as to how benefactors@ was routed, but it's now clear that the impact of that decision creates a problem with our workflows, and we're asking for assistance routing emails to this address back through ZenDesk. Please let us know if more context or details would be helpful. We still requesting that this change happen ASAP.
Dec 9 2016
Hi All -- Can you share an ETA on this? We're triaging a high volume of email to benefactors@ right now via gmail, which is really cumbersome. Getting these messages into ZenDesk is going to make things better for our FR staff and for donors. Thanks!
Dec 6 2016
Nov 16 2016
Nov 15 2016
Oct 18 2016
@Jgreen approved, thanks
Oct 17 2016
We figured this out.
Oct 12 2016
Oct 1 2016
Sep 19 2016
Adding data here bc it makes me feel like I'm providing good info while waiting for the page to load:
For further context, a bunch of reminders are effectively broken at this time. Some of these reminders are for things like "submit grant report by X date" or "apply for renewed funding by X date." Having these be broken is a problem that could cost us money & relationships. Sprint +1 is fine, but I wouldn't want to push it out past then.
Aug 18 2016
@yeah, i guess. It's better but still could be improved. not sure how to include that in the backlog?
Aug 16 2016
UPDATE: Staff page is up to date with his info.
Aug 15 2016
Aug 12 2016
Sounds ok to me. Just wondering if you can give any examples? I don't see this in the UI, so I'm not sure what kind of data this is?
Aug 10 2016
Aug 4 2016
Jul 19 2016
Jun 21 2016
Jun 9 2016
@awight Do we want to move forward with this project?
Looks great. THANK YOU!!!
Jun 8 2016
@Jgreen No, this is fine. I didn't understand what went wrong before. Current protocol is fine.
@Jgreen I thought we had a protocol in place to ensure continuity here. Staff need at least 3 business days notice before their cert expires, preferably 5 days. Do we need to revisit?
May 17 2016
May 13 2016
May 12 2016
Yes, i see it and it works. Thanks!
May 11 2016
@DStrine Can we review together. I'm only seeing the detailed changes for things that have happened very recently. Literally, all other changes appear to have been wiped out.
Yikes, just saw this. Sorry for the delay (on a side note, maybe we should
discuss notifications: either making them stand out more or training users
(like me!) on how to manage the existing notifications better)