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Chris_ws3
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Dec 17 2020, 10:46 AM (74 w, 6 d)
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Chris ws3 [ Global Accounts ]

Recent Activity

Dec 17 2020

Chris_ws3 added a comment to T270377: VisualEditor throws "Error contacting the Parsoid/RESTBase server (HTTP 500)" on fresh installation.

Even more investigation: I found out that the working server had more php-packages installed. After installing them on the first one VisualEditor is running :) The necessary must be among them:
sudo apt install php-bz2 php-pear php-zip php-bcmath php-gmp php-pspell php-tidy

Dec 17 2020, 7:56 PM · Editing-team (Third-party), VisualEditor
Chris_ws3 added a comment to T270377: VisualEditor throws "Error contacting the Parsoid/RESTBase server (HTTP 500)" on fresh installation.

I did some more investigation: The affected server has no TLS activated (http only). On another server (this time TLS enforced and also reachable from the internet) I have absolutely no problem installing the VisualEditor.
I have no other instance I could use for further testing which setting exactly causes the VisualEditor on the first instance to fail.

Dec 17 2020, 7:50 PM · Editing-team (Third-party), VisualEditor
Chris_ws3 added a comment to T270377: VisualEditor throws "Error contacting the Parsoid/RESTBase server (HTTP 500)" on fresh installation.

If relevant, here are my installed packages (related to apache or php) via APT on this server:

Dec 17 2020, 12:10 PM · Editing-team (Third-party), VisualEditor
Chris_ws3 updated the task description for T270377: VisualEditor throws "Error contacting the Parsoid/RESTBase server (HTTP 500)" on fresh installation.
Dec 17 2020, 12:07 PM · Editing-team (Third-party), VisualEditor
Chris_ws3 created T270377: VisualEditor throws "Error contacting the Parsoid/RESTBase server (HTTP 500)" on fresh installation.
Dec 17 2020, 11:59 AM · Editing-team (Third-party), VisualEditor