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DBu-WMF (Danny Bu)
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Aug 29 2022, 5:06 PM (93 w, 2 d)
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DBu-WMF [ Global Accounts ]

Recent Activity

Apr 1 2024

DBu-WMF added a comment to T356920: Access to DMARCIAN.

@jhathaway Thanks for the info. I started this process with ITS and they asked me to open a Phab but happy to go back and ask for access to dmarcdigests. It is fine if we don't keep the tool long term. Whatever it is we are using I need to monitor it. @Jgreen if you have some methodology that will work please let me know. Let me know if the best way to communicate with you is via this ticket or Slack or something else.

Apr 1 2024, 7:49 PM · Fundraising-Backlog, Infrastructure-Foundations, Mail, SRE

Mar 27 2024

DBu-WMF added a comment to T360907: Can we please add our vendor to Google Postmaster Tools.

Trilogy is not an unknown vendor to us. They have been assisting us with Banners and Emails for several years. They also manage our contract with our email service provider (Acoustic). Their role is to help us ensure that our campaigns are able to be delivered and will result in the best possible response from our donors.

Mar 27 2024, 4:17 PM · SRE-Access-Requests, Fundraising-Backlog

Mar 26 2024

DBu-WMF added a comment to T356920: Access to DMARCIAN.

Hey @Dzahn this ticket number does not come up in search and when I add the ticket number to the url I get this message:

Mar 26 2024, 1:11 PM · Fundraising-Backlog, Infrastructure-Foundations, Mail, SRE

Mar 25 2024

DBu-WMF added a comment to T356920: Access to DMARCIAN.

looks like I do not have access to ticket T330944. Can someone please grant me access.

Mar 25 2024, 7:47 PM · Fundraising-Backlog, Infrastructure-Foundations, Mail, SRE
DBu-WMF raised the priority of T356920: Access to DMARCIAN from Medium to High.

Can I please have access to DMARC Digests as soon as possible. We are starting to see deliverability issues at Google Postmaster. Whoever has the DMARC Digests access I need a login for it.

Mar 25 2024, 7:42 PM · Fundraising-Backlog, Infrastructure-Foundations, Mail, SRE
DBu-WMF created T360907: Can we please add our vendor to Google Postmaster Tools.
Mar 25 2024, 3:33 PM · SRE-Access-Requests, Fundraising-Backlog

Mar 20 2024

DBu-WMF added a comment to T360151: Explore whether we can activate Acoustic web tracking on our donation forms and thank you pages.

I am checking with Chuck Roslof to see if this is feasible.

Mar 20 2024, 5:08 PM · Fundraising-Backlog
DBu-WMF updated subscribers of T360151: Explore whether we can activate Acoustic web tracking on our donation forms and thank you pages.
Mar 20 2024, 2:10 PM · Fundraising-Backlog
DBu-WMF updated subscribers of T360151: Explore whether we can activate Acoustic web tracking on our donation forms and thank you pages.
Mar 20 2024, 2:09 PM · Fundraising-Backlog

Mar 19 2024

DBu-WMF created T360462: Access to rua-dmarc@wikimedia.org.
Mar 19 2024, 6:53 PM · SRE, SRE-Access-Requests, Fundraising-Backlog

Mar 14 2024

DBu-WMF created T360151: Explore whether we can activate Acoustic web tracking on our donation forms and thank you pages.
Mar 14 2024, 8:35 PM · Fundraising-Backlog

Feb 7 2024

DBu-WMF created T356920: Access to DMARCIAN.
Feb 7 2024, 9:42 PM · Fundraising-Backlog, Infrastructure-Foundations, Mail, SRE
DBu-WMF added a comment to T296054: Featured Request: Have Civi reflect when an email has been unsubscribed 90 days .

Thanks for the heads up on this. I will add this to the request for the next phase of our communications preference center.

Feb 7 2024, 2:14 PM · Fundraising Sprint: justWork(), FR-email-preferences, FR-donorservices, Fundraising-Backlog

Jan 18 2024

DBu-WMF added a comment to T354379: Acoustic clarity issue on acoustic date fields as they relate to merged CiviCRM contact.

@AKanji-WMF and @bsisolak The right way to do this is to retain the information from both records so that the information that carries over into the merged record in Acoustic is correct. Is this a solution that would be a huge undertaking or fairly simple?

Jan 18 2024, 6:40 PM · Fundraising-Backlog

Oct 26 2023

DBu-WMF added a comment to T347576: Including donor's first name as a URL parameter..

@JFishback_WMF or @priv_eng_sync any word on whether we can move forward with this feature. We want to include this in some testing we will be doing in email in the next week or so.

Oct 26 2023, 7:43 PM · Privacy Engineering, SecTeam-Processed

Aug 21 2023

DBu-WMF added a comment to T344405: Requesting access to people.wikimedia.org for Panagiotis Penloglou.

Approved

Aug 21 2023, 2:39 PM · SRE, SRE-Access-Requests

Jul 19 2023

DBu-WMF added a comment to T339296: Update acoustic export to include new segment fields.

I added her to this a few minutes ago.

Jul 19 2023, 1:56 PM · Patch-For-Review, Fundraising Sprint Istanbool (not Constantidouble), Fundraising-Backlog
DBu-WMF added a comment to T339296: Update acoustic export to include new segment fields.

Please ensure that any phab ticket that involves Acoustic fields included
Katie Haggard. I don't see her on this list and it makes me uncomfortable.

Jul 19 2023, 1:23 PM · Patch-For-Review, Fundraising Sprint Istanbool (not Constantidouble), Fundraising-Backlog

Jul 6 2023

DBu-WMF added a comment to T339296: Update acoustic export to include new segment fields.

I am concerned that Katie would need to do QA on this during our advancement offsite next week (7/8 - 7/15). Unfortunately, I think this needs to wait until we can find the time for her to fully review this carefully.

Jul 6 2023, 8:22 PM · Patch-For-Review, Fundraising Sprint Istanbool (not Constantidouble), Fundraising-Backlog

May 15 2023

DBu-WMF added a comment to T335793: Expose email-prefs-wiki to public.

I would remove "email" and "donors" from the subdomain because those words
may create privacy concerns and potentially cyber attacks. I would
recommend "preference.wikimedia.org" or "recurring.wikimedia.org" or "
sustainer.wikimedia.org"

May 15 2023, 1:34 PM · fundraising-tech-ops, FR-donorservices, Fundraising-Backlog

Apr 25 2023

DBu-WMF added a comment to T335353: Requesting access to people.wikimedia.org for Panagiotis Penloglou.

By the way, I am @PPenloglou-WMF manager and I approve this request.

Apr 25 2023, 4:12 PM · SRE, SRE-Access-Requests

Feb 10 2023

DBu-WMF created T329375: Need to reset my SSL cert for Superset.
Feb 10 2023, 4:14 PM · fundraising-tech-ops

Jan 25 2023

DBu-WMF added a comment to T325023: Auto-reply email from hello@wikimedia.org.

Actually ITS set it up as an out of office alert. It isn't perfect (a
person who responds more than once in 4 days will not get the second out of
office alert.) But it works well enough for our needs.

Jan 25 2023, 1:59 PM · FR-Email

Jan 24 2023

DBu-WMF added a comment to T325023: Auto-reply email from hello@wikimedia.org.

OK. Just reviewed. yes thi issue for the auto-reply look and feel was
resolved.

Jan 24 2023, 8:23 PM · FR-Email
DBu-WMF added a comment to T325023: Auto-reply email from hello@wikimedia.org.

Oops. I'm sorry. It was not. Let me review it again.

Jan 24 2023, 8:02 PM · FR-Email
DBu-WMF added a comment to T325023: Auto-reply email from hello@wikimedia.org.

No. Apologies this was resolved

Jan 24 2023, 8:01 PM · FR-Email

Dec 19 2022

DBu-WMF added a comment to T188561: SSL cert for links.email.wikimedia.org.

@Vgutierrez sorry to be a pain but if there is any possibility that we can get this done quickly it would be amazing. We have the largest email we have ever sent dropping on 12/27 and if we can click-tracking live for that email I will die happy.

Dec 19 2022, 6:17 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, Fundraising Sprint Undefined, Fundraising Sprint Turtles that are robotic that destroy the whole world with their foot theory, Traffic-Icebox, FR-donorservices, FR-Email, Fundraising-Backlog, SRE, fundraising-tech-ops

Dec 14 2022

DBu-WMF added a comment to T188561: SSL cert for links.email.wikimedia.org.

@greg can we move forward and turn click-tracking back on in Acoustic?

Dec 14 2022, 2:10 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, Fundraising Sprint Undefined, Fundraising Sprint Turtles that are robotic that destroy the whole world with their foot theory, Traffic-Icebox, FR-donorservices, FR-Email, Fundraising-Backlog, SRE, fundraising-tech-ops

Dec 13 2022

DBu-WMF added a comment to T188561: SSL cert for links.email.wikimedia.org.

@KOfori can you inform me as to where this falls in the list of your teams priorities? Any ETA on completion? I know this task, in one shape or another, has been open for quite some time. I wanted to see if we could get click-tracking turned on in our email service provider prior to an email dropping on 12/27/22.

Dec 13 2022, 6:18 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, Fundraising Sprint Undefined, Fundraising Sprint Turtles that are robotic that destroy the whole world with their foot theory, Traffic-Icebox, FR-donorservices, FR-Email, Fundraising-Backlog, SRE, fundraising-tech-ops
DBu-WMF added a comment to T188561: SSL cert for links.email.wikimedia.org.

@Vgutierrez is there anything left to do so that we can move forward on this task? Please let me know as we are trying to get this up and running as quickly as possible.

Dec 13 2022, 6:11 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, Fundraising Sprint Undefined, Fundraising Sprint Turtles that are robotic that destroy the whole world with their foot theory, Traffic-Icebox, FR-donorservices, FR-Email, Fundraising-Backlog, SRE, fundraising-tech-ops
DBu-WMF added a comment to T316573: Click-tracking in Acoustic .

@greg or @EWilfong_WMF do you recommend I open a separate ticket for the DNS updates to happen? Sorry just trying to figure out how to get this completed.

Dec 13 2022, 2:32 PM · Fundraising-Backlog, FR-Email
DBu-WMF added a comment to T325023: Auto-reply email from hello@wikimedia.org.

I have opened a ticker with techsupport. I will let you know if we are able to proceed once I get a response.

Dec 13 2022, 2:30 PM · FR-Email

Dec 12 2022

DBu-WMF created T325023: Auto-reply email from hello@wikimedia.org.
Dec 12 2022, 9:39 PM · FR-Email
DBu-WMF added a comment to T316573: Click-tracking in Acoustic .

So @EWilfong_WMF is this currently proceeding? Who needs to implement these DNS updates we at WMF or Acoustic? Are there specific people assigned these tasks? Is there an ETA for these to occur?

Dec 12 2022, 6:53 PM · Fundraising-Backlog, FR-Email
DBu-WMF added a comment to T188561: SSL cert for links.email.wikimedia.org.

Hey. Everyone. Where is this exactly. It would be good to get this click-through tracking done very soon. What would it take to get this rolling in early Q3. Maybe for the Thank You campaign in early Jan.

Dec 12 2022, 2:41 PM · Fundraising Sprint Wibbly Wobbly Timey Wimey, Fundraising Sprint Undefined, Fundraising Sprint Turtles that are robotic that destroy the whole world with their foot theory, Traffic-Icebox, FR-donorservices, FR-Email, Fundraising-Backlog, SRE, fundraising-tech-ops

Dec 1 2022

MSuijkerbuijk_WMF awarded T316573: Click-tracking in Acoustic a Party Time token.
Dec 1 2022, 1:28 PM · Fundraising-Backlog, FR-Email
DBu-WMF added a comment to T316573: Click-tracking in Acoustic .

That's excellent news. Please keep me apprised on how it's proceeding.

Dec 1 2022, 1:20 PM · Fundraising-Backlog, FR-Email

Nov 29 2022

DBu-WMF added a comment to T322891: Diff Tool to compare two emails - Test vs Control.

Sounds good to me.

Nov 29 2022, 12:50 PM · FR-Email, Fundraising-Backlog, Fundraising-Analysis

Nov 23 2022

DBu-WMF created T323708: Fundraising access request for Panagiotis Penloglu.
Nov 23 2022, 2:50 PM · fundraising-tech-ops

Nov 22 2022

DBu-WMF added a comment to T316573: Click-tracking in Acoustic .

Can we include Brian Sisolak with Trilogy on this ticket?

Nov 22 2022, 1:32 PM · Fundraising-Backlog, FR-Email

Nov 18 2022

DBu-WMF added a comment to T322891: Diff Tool to compare two emails - Test vs Control.

Looks like my new contractor may have found a solution to this. I would
like to host this on a wikimedia.org page.
https://dev.penloglou.dev/wikimedia/emaildiff.php

Nov 18 2022, 3:11 PM · FR-Email, Fundraising-Backlog, Fundraising-Analysis
DBu-WMF added a comment to T322891: Diff Tool to compare two emails - Test vs Control.

I have reached out to Brian at Trilogy and he confirmed that it is not
available.

Nov 18 2022, 6:05 AM · FR-Email, Fundraising-Backlog, Fundraising-Analysis

Nov 15 2022

DBu-WMF added a comment to T322891: Diff Tool to compare two emails - Test vs Control.

Does but need to be within acoustic. My thought is when Acoustic generates
a "view online" link we can compare two html pages

Nov 15 2022, 10:25 PM · FR-Email, Fundraising-Backlog, Fundraising-Analysis

Nov 10 2022

DBu-WMF created T322891: Diff Tool to compare two emails - Test vs Control.
Nov 10 2022, 10:36 PM · FR-Email, Fundraising-Backlog, Fundraising-Analysis

Nov 8 2022

DBu-WMF added a comment to T316573: Click-tracking in Acoustic .

Hey all. Any update on this click tracking. I had hoped this would be fixed before en6C but now that we are in the throes of it it would be best to get it up as soon as possible.

Nov 8 2022, 2:19 PM · Fundraising-Backlog, FR-Email

Oct 18 2022

DBu-WMF added a comment to T316573: Click-tracking in Acoustic .

Does this mean that this particular task is now moving forward? Is there an ETA?

Oct 18 2022, 5:59 PM · Fundraising-Backlog, FR-Email

Sep 23 2022

DBu-WMF added a comment to T318234: Unsub Link in "Donation Thank You" email.

Thank you Katie.

Sep 23 2022, 6:03 PM · FR-AutoTY-Email, Fundraising-Backlog

Sep 21 2022

DBu-WMF created T318234: Unsub Link in "Donation Thank You" email.
Sep 21 2022, 1:16 PM · FR-AutoTY-Email, Fundraising-Backlog

Sep 20 2022

DBu-WMF created T318189: GDPR "Email Opt-in" language change - As soon as possible.
Sep 20 2022, 7:22 PM · Fundraising-Backlog
DBu-WMF created T318188: Acoustic Click-tracking - SSL cert for links.email.wikimedia.org.
Sep 20 2022, 7:16 PM · Fundraising-Backlog

Sep 9 2022

DBu-WMF added a comment to T316899: DMarc Email Address for Wikimedia.org.

Hi all. Trying to follow along as best possible. Can someone give me an update if someone has been able to give me acess to the DMARC email. English language campaign is coming down the pike and I would love to get this DMARC issue resolved as quickly as possible.

Sep 9 2022, 3:25 PM · fundraising-tech-ops, Mail

Sep 7 2022

DBu-WMF added a comment to T314827: Fundraising access request for dbu.

I now have access to both Superset and Civi. Thank you for your assistance.

Sep 7 2022, 3:10 PM · fundraising-tech-ops

Sep 1 2022

DBu-WMF created T316899: DMarc Email Address for Wikimedia.org.
Sep 1 2022, 7:10 PM · fundraising-tech-ops, Mail

Aug 29 2022

DBu-WMF created T316573: Click-tracking in Acoustic .
Aug 29 2022, 5:17 PM · Fundraising-Backlog, FR-Email