Hi, I am an administrator on en.wiki who currently works on copyright clean-up.
Mon, Sep 6
The bot seems to be functioning normally again. Thank you.
Hello, the bot appears to have stopped about 10 hours ago and has failed to restart itself. Any help appreciated. Thank you!
Jul 22 2021
Turnitin status https://turnitin.statuspage.io/ indicates that they suffered an outage at the time we were not getting any reports. Normal service seems to have resumed.
Re-opening the ticket, as we are experiencing the same issue again today. The bot is not posting anywhere near the number of reports we normally experience, with only 3 reports filed in the last 9 hours. Thank you!
Jul 21 2021
It's been functioning fairly normally again for quite a few hours, so closing the ticket. Thanks,
The bot has been malfunctioning: it stopped filing reports at 01:53 on July 21, resumed at 5:29 and filed one report before stopping, filed three reports at 9:38, and one at 11:09. So only 5 reports were listed in the last 9 hours, when we would normally get 2 to 7 reports per hour.
Jul 9 2021
Apr 22 2021
Mar 21 2021
The bot seems to be functioning well for quite a few days. Closing ticket. Thanks everybody who had a look.
Mar 15 2021
CopyPatrol was originally developed in response to a Community wish list request. According to the documentation at https://meta.wikimedia.org/wiki/CopyPatrol, the tool is maintained by the Wikimedia Foundation's Community Tech team, so I am surprised that nobody at Community Tech actually knows how to do so.
You are correct - it is now working. I am closing this ticket.
Just an update - we are still getting daily outages ranging in length from 2.5 to 7 hours. The bot is currently down (5 hours). Any assistance with this problem would be appreciated. Thank you!
Mar 13 2021
Another outage - on 3/13, from 02:30 to 09:11. Nearly 7 hours. If someone could look into this problem that would be great. Thanks!
Mar 12 2021
It looks like there must have been some reports in a buffer or something - reports with timestamps of 17:05 through 17:54 were not on the board when I filed this report. Then the bot apparently went down again, from 17:54 to 21:03. It appears to be running properly again at the moment.
Mar 2 2021
Has been working ok for a few days, closing.
Feb 28 2021
Okay I will do that in the future, and add the same subscribers.
Feb 27 2021
The 19:13 report was actually posted to CopyPatrol about 2 hours after it occurred. It's the most recent report om the board, circa 3.5 hours ago.
Hi everybody. We've had some erratic service from this bot in the last few days, with numerous outages ranging from 1.5 to 4 hours in length.
Feb 17 2021
Dec 17 2020
Now I got one. Thanks again.
The maintenance seems to be complete, but the bot has not yet re-started.
Dec 16 2020
Now I am getting an error message when I try to load the page: "Error: A website error has occurred. The website administrator has been notified of the issue. Sorry for the temporary inconvenience."
The bot appears to have stopped again; there's been no new reports for over two hours after coming in at a rapid pace all day (3 to 10 reports per hour). Thanks.
Dec 9 2020
The outage that started at 10:02 on the 7th ended up being nearly 11 hours long, as activity (other than one post) did not resume until 20:55. The bot only functioned for about another hour before it went down again for another 4 hours. It only posted 2 reports and then went down for another 8 hours. It posted reports for quite a while on December 8, from 09:20 until 21:38, when it went down for another 3 hours. I would appreciate it if the bot maintainers could have a look, as we're into the third day of erratic service. Thank you.
Dec 7 2020
We've had several stoppages in the last 24 hours:
Nov 26 2020
Another stoppage - no new reports for 4.5 hours. Adding: activity resumed a few minutes ago.
Nov 24 2020
The bot appears to have stopped or stalled again, as there's been no new reports for 4.5 hours. Thank you.
Nov 10 2020
Adding: When I try to mark an assessment for a case already on the board I get an error message "There was an error in connecting to the database"
Hello again. There's no new posts at CopyPatrol since 15:33 UTC (7 hours ago). Not sure what's going on, since there's new items posted at https://en.wikipedia.org/wiki/Special:Log/EranBot . So it looks to me like the bot is running, but the items it's finding are not getting posted at CopyPatrol. Thank you!
Nov 1 2020
The reported issue was resolved - closing. Further improvements to the bot can be worked on, but we don't need this ticket to be kept open for that to happen. Thanks again folks.
Oct 30 2020
In the recent outages, outages occurred
Oct 29 2020
I think 8 times a day would be better (every 3 hours rather than every 6 hours). How does that sound?
Oct 28 2020
There were also Bad Gateway timeouts at Earwig's tool; perhaps there was an issue at Toolforge.
Is it possible that the bot is running but actually missing things during these gaps? Because it doesn't make sense to me that it would find 4 to 8 things to report each hour every hour for days, weeks, or even months at a time and then suddenly have a 4-hour gap or a series of several four-hour gaps.
The system has been behaving erratically for the last day or so with long gaps where no reports are filed. Outages from 2020-10-27 16:36 UTC to 2020-10-27 20:43; from 2020-10-28 00:23 to 2020-10-28 04:03; from 2020-10-28 04:03 to 2020-10-28 08:33; and from 2020-10-28 09:50 to present. All of these gaps are approximately 4 hours long except for the current outage, which is around 6 hours so far. Thanks for any assistance!
Oct 6 2020
The bot appears to have stopped again, as there's been no new reports for 4 hours (since 20:50 UTC). Thanks,
Oct 3 2020
The bot has been filing reports successfully for a couple hours, time to close the ticket. Thank you!
Oct 2 2020
There's still no new reports - it's been three hours. The iThenticate links are not working either.
Oct 1 2020
Still no new reports, and iThenticate links are failing to load. I wonder if we are out of credits at the Turnitin service?
The CopyPatrol bot has stopped again. There's been no new reports for 12 hours (since 23:50 UTC yesterday - Sept 30), iThenticate reports are failing to load, and the buttons are not working. Thank you in advance for your help.
Sep 10 2020
Still no new reports; it's now been down for 17 hours. Any assistance would be appreciated. Thanks.
The bot has stopped again - no new reports since 05:09 UTC (7 hours ago). Thank you!
Aug 30 2020
Activity has been continuous for several hours - closing. Thanks.
The CopyPatrol bot appears to have stopped again . There's been no new reports for 4 hours (the last report was posted at 09:53 UTC August 30). Thanks.
Jul 10 2020
The bot appears to have stopped again; there's been no new reports for about 16 hours. Thanks
Jul 1 2020
The tool has been functioning properly for several hours - closing again for now. Thanks.
The bot appears to have stopped again; there's been no new reports for about four hours. Thanks.
Jun 26 2020
Jun 11 2020
Normal activity level has resumed and has been okay for quite a few hours. Closing. Thanks again.
Jun 10 2020
The bot may need to be re-started - there's been only one report in the last 6 hours, and the most recent one was 2.5 hours ago. Normally there's 5 to 10 reports per hour. Thank you!
Jun 2 2020
The tool has been working properly for several weeks. Closing the ticket
Apr 21 2020
Hi all, the bot appears to need a re-start as activity has not yet resumed after an outage took place at Turnitin. Thank you.
Apr 8 2020
The tool has been functioning much better the last 2-3 days, with lengthy periods where it's functioning well and far shorter timeouts.
Apr 1 2020
Now resolved. Thank you!
Hi all, the bot appears to need a re-start as there's been no new reports filed for 3.5 hours. Thank you.
Mar 9 2020
Normal activity resumed at 01:47 UTC. Thanks
Hi all, the bot appears to need a re-start again as there's been no new reports filed for 3.5 hours. Thank you.
Mar 6 2020
Today was an exceptionally bad day, with long outages and a few short windows of opportunity where the tool could be used. We really need this tool. :(
Feb 23 2020
The tool will not load this morning - just sitting there spinning.
Feb 22 2020
I've been having excellent results the last few hours
Feb 21 2020
Is anybody working on this? The tool is non-functional at present, timing out every time I try to perform a search. I am not getting the gateway time-out, but rather when attempting a comparison it just sits and spins for a lengthy period (5 minutes in the most recent one), eventually returning an error message such as "The URL http://www.isapindia.org/Newsletter/Feb16.html timed out before any data could be retrieved."
Feb 18 2020
Feb 17 2020
Feb 14 2020
It appears to be working again now. Thanks, I will post again if there's more issues.
We have been getting a 504 Gateway Time-out for the last hour or so. Is there anyone around who can try to re-start this tool? Thank you.
Feb 8 2020
Working again - thanks.
The tool won't load and it's been down for several hours. Can someone attempt to re-start please? Thanks.
Jan 14 2020
Reporting has now resumed. Thanks!
The bot appears to have stopped again. There's been no new reports filed for three hours. Thank you!
Jan 10 2020
The tool appears to be functioning normally now (including the iThenticate links).
Jan 9 2020
The bot appears to have stopped again, as there's been no new cases posted for 4 hours.
Jul 14 2019
I don't have Firefox installed so I won't be testing it for you. Thanks
Jul 12 2019
I am unable to scroll down on the "set filters" menu to the point where I am actually able to activate my selections unless I shrink the screen down to 80%. The green box to save my changes disappears behind the banner at the bottom of the page. My normal usual setting is 110% zoom. I am using Chrome browser on an Acer Chromebook 11. It's not urgent, because I am not frequently participating in the new pages patrol right now.
Jan 20 2018
Suggestions: (1) Prepare a survey using some or all of the questions and ask people on the leaderboard for their thoughts. (2) Write an article for The Signpost as well as the foundation blog.