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EMartin (Evelyn)
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User Since
Jul 12 2019, 8:37 PM (79 w, 4 h)
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EMartin (WMF) [ Global Accounts ]

Recent Activity

Mon, Dec 28

EMartin created T270878: Adyen Certificate Update.
Mon, Dec 28, 4:08 PM · fr-tech-ops-okr, Fundraising-Backlog

Wed, Dec 23

EMartin added a comment to T270684: Determine if wmf_reports is used by anyone & possibly remove.

Confirming that I do indeed use the Gateway recon report. Please do not delete. Thank you:

Wed, Dec 23, 5:16 PM · Fundraising Sprint Airline Passenger Experience, Fundraising Sprint Zeitgeistbusters, Fr-drupal-upgrade-2021, Patch-For-Review, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Tue, Dec 22

EMartin added a comment to T269611: Outdated Paypal rule contributing to declines.

Hello, Paypal is telling me that this rule went into effect today. FRTech, can you see if those payments under $1 are being denied. Additionally the main concern was the stopping of payments. Paypal is not seeing any being stopped.

Tue, Dec 22, 6:54 PM · Fundraising-Backlog

Fri, Dec 18

EMartin added a comment to T243095: Paypal reintegration: braintree docs.

Hi Folks Paypal has come back to advise that the Braintree connection is their promoted option for enterprise accounts such as Wikimedia so it looks like we do not need to consider a direct connection on a reintegration and Braintree is the path forward. Notating this here for reference when we get to prioritizing Paypal.

Fri, Dec 18, 9:45 PM · FR-Q2-FY2020-21-cleanup-list, Fundraising-Backlog

Dec 16 2020

EMartin added a comment to T252713: Info for moving Adyen off of IFrame and onto Hosted Payment Page.

Adyen came back to explain that Pay-by- Link won't work for us so the Drop in solution would be the way to go if we upgrade:
Hey Evelyn,

Dec 16 2020, 7:01 PM · FR-Adyen, Fundraising-Backlog

Dec 12 2020

EMartin added a comment to T269907: Amazon unresponsive donation form Dec 2020.

Thanks Michael, Amazon is investigating but no update as yet! I am
pressing them.

Dec 12 2020, 4:22 PM · FR-Amazon, fr-donorservices, Fundraising-Backlog

Dec 11 2020

EMartin added a comment to T269907: Amazon unresponsive donation form Dec 2020.

@DStrine I've looped Amazon in and they report: "We don’t have any reports of an outage yesterday." I sent them some screen shots from DS zen desk tickets to see if they can garner anything from that. Meanwhile, Amazon settled proceeds were higher yesterday by ~25% than the prior day so it doesn't seem to be a widespread issue. I'll update here if I get more from Amazon.

Dec 11 2020, 5:59 PM · FR-Amazon, fr-donorservices, Fundraising-Backlog
EMartin added a comment to T269907: Amazon unresponsive donation form Dec 2020.

I have inquired with Amazon to see if they experienced any issues yesterday.

Dec 11 2020, 4:07 PM · FR-Amazon, fr-donorservices, Fundraising-Backlog

Dec 9 2020

EMartin added a comment to T252713: Info for moving Adyen off of IFrame and onto Hosted Payment Page.

Putting this piece of info here follow up a call that DS and Elliott had with Adyen since it is impactful to our consideration on which upgrade approach to take:

Dec 9 2020, 3:39 PM · FR-Adyen, Fundraising-Backlog

Dec 8 2020

EMartin added a comment to T269611: Outdated Paypal rule contributing to declines.

I just heard back from Paypal. The rules team advise that it looks like option #2 is being implemented on December 17th with the expectation of going live on December 20th. They are in the middle of a moratorium through the end of the year, which is why there is a little bit of a delay, but I will confirm with the rules teams on the go live date along when it is implemented and update here.

Dec 8 2020, 9:06 PM · Fundraising-Backlog

Dec 7 2020

EMartin added a comment to T269611: Outdated Paypal rule contributing to declines.

Thanks David! I'll let them know and ask them to confirm they've done it
and update the case.

Dec 7 2020, 9:48 PM · Fundraising-Backlog
EMartin created T269611: Outdated Paypal rule contributing to declines.
Dec 7 2020, 5:58 PM · Fundraising-Backlog

Dec 4 2020

EMartin added a comment to T269378: iframe error / error ref #s before entering card #s.

Status as of 12.4.2020 7am PT: From Ingenico: “Connection issues for some merchants to Miami. We are experiencing issues with the Internet Service Provider in Miami Datacenter. Currently we are processing in AMS datacenter (switched at 19:35 hrs. Dec 3rd) 2020-12-04 07:00 – Traffic was switched to Amsterdam on 19:35 (Dec 3rd). As there currently is no merchant impact, it was decided to leave traffic pointing to AMS until normal working hours to give the Service Provider time to work on the fault.”

Dec 4 2020, 3:26 PM · Fundraising Sprint Xtreme Lolcats, Fundraising-Backlog, FR-Ingenico, fr-donorservices

Dec 3 2020

EMartin added a comment to T269367: Ingenico connection: PR_END_OF_FILE_ERROR.

see task: https://phabricator.wikimedia.org/T269378

Dec 3 2020, 9:01 PM · FR-Ingenico, fr-donorservices, Fundraising-Backlog
EMartin added a comment to T269378: iframe error / error ref #s before entering card #s.

Ingenic has routed us out of their Miaimi data center they report an issue with their Internet Service Provider there. We are monitoring issues with DS to see if this quiets things down.

Dec 3 2020, 8:56 PM · Fundraising Sprint Xtreme Lolcats, Fundraising-Backlog, FR-Ingenico, fr-donorservices
EMartin added a comment to T269367: Ingenico connection: PR_END_OF_FILE_ERROR.

Ingenico is having an intermittent problem today and it is being triaged.

Dec 3 2020, 7:16 PM · FR-Ingenico, fr-donorservices, Fundraising-Backlog
EMartin added a comment to T269378: iframe error / error ref #s before entering card #s.

@MBeat33 I was on the phone with Ingenico and they acknowledge they have an issue in flight right now. Donors may experience a timeout or SLL error and it would be impacting the console as well. They will advise when they have diagnosed the problem. It appears intermittent but it is being reported by several merchants. I have shared your examples above as well. Thanks

Dec 3 2020, 7:13 PM · Fundraising Sprint Xtreme Lolcats, Fundraising-Backlog, FR-Ingenico, fr-donorservices
EMartin added a comment to T269367: Ingenico connection: PR_END_OF_FILE_ERROR.

@MBeat33 Update: I had Ingenico look into this timeout and they report:

Dec 3 2020, 4:59 PM · FR-Ingenico, fr-donorservices, Fundraising-Backlog

Dec 1 2020

EMartin added a comment to T243095: Paypal reintegration: braintree docs.

Hello, I am putting the current specs for Paypal here given this task is active per David's request:

Dec 1 2020, 4:00 PM · FR-Q2-FY2020-21-cleanup-list, Fundraising-Backlog

Nov 17 2020

EMartin added a comment to T268039: Adyen issue re notifications.

This was due to maintenance and is resolved now.

Nov 17 2020, 5:51 PM · Fundraising-Backlog
EMartin added a comment to T268039: Adyen issue re notifications.

Thanks for the update, Dallas and Christine!

Nov 17 2020, 5:38 PM · Fundraising-Backlog
EMartin created T268039: Adyen issue re notifications.
Nov 17 2020, 4:47 PM · Fundraising-Backlog

Nov 2 2020

EMartin added a comment to T267070: Amazon unresponsive donation form .

Do you have merchant reference number associated with these by any chance?

Nov 2 2020, 9:15 PM · MW-1.36-notes (1.36.0-wmf.18; 2020-11-17), Fundraising Sprint Vagranty McVagrantface, FR-Amazon, fr-donorservices, Fundraising-Backlog
EMartin added a comment to T267070: Amazon unresponsive donation form .

I will look into this and get back to you.

Nov 2 2020, 9:11 PM · MW-1.36-notes (1.36.0-wmf.18; 2020-11-17), Fundraising Sprint Vagranty McVagrantface, FR-Amazon, fr-donorservices, Fundraising-Backlog

Oct 30 2020

EMartin added a comment to T228944: Apple Pay Spec - ingenico.

Some added insight from Ingenico about their Apple pay support when we are ready : We do support the native in-app integrations, sorry for not confirming earlier. We can set this up in the pre-production environment for your team to start working on, and I’ve copied Jerry and our colleague Dianna, who is working through this with another customer of ours. We are working through a few minor bugs over the next few weeks but it is ready enough for you to start working on. I would suggest we start with one currency, say USD, just to keep the scope narrow to begin with, is that okay with you? We do support all and can add more, but I think it may be clearer to add them once we have successful USD tests going.

Oct 30 2020, 4:11 PM · Fundraising-Backlog

Oct 29 2020

EMartin added a comment to T247023: Invalid Pares Decline Error.

From Ingenico who have looked at the API calls on their end: the error is not being received as a result of an incorrect setting or anything wrong on our end.

Oct 29 2020, 6:57 PM · fr-donorservices, Fundraising-Backlog

Oct 26 2020

EMartin added a comment to T228945: 3DS2.0.

More from Ingenico: Unfortunately Jerry looked into the option of you passing it to us and it won’t be possible as that field isn’t available in the hosted checkout. Sorry for the mis-direction, I was trying to think outside the box. We can keep it suppressed as it is now, but as that field is required for V2 it will mean all 3DS transactions will fall back to V1.

Oct 26 2020, 9:25 PM · Fundraising-Backlog
EMartin added a comment to T228945: 3DS2.0.

More from Ingenico on this one: The 'CardHolderName' is not included in the 'GET_HOSTEDCHECKOUT' API response. Ingenico's other merchants seem to be okay if they have to capture the consumer’s name twice. One option could be to pass our name fields (concatenated) into the cardHolderName field in the hosted checkout request. Is that something we think would work?

Oct 26 2020, 7:23 PM · Fundraising-Backlog

Oct 23 2020

EMartin added a comment to T228945: 3DS2.0.

I will check. I've also asked how other merchants are coping without the
name field. We can't be the only ones who need it....

Oct 23 2020, 7:34 PM · Fundraising-Backlog
EMartin added a comment to T228945: 3DS2.0.

Hi All, I checked back in with Ingenico on the name field for 2.0 to see if they could take what we passed them. From Ingenico:
We are assessing the possibility of using the first and last name you provide in place of cardholder name, but I do not think that will happen this year. We did not build it that way because per the EMVCo (card brand org) specifications the cardholder name is a very specific field with specific format restrictions, and our team thought it was best to implement the field distinctly. We have also done data analysis which seems to show that in most cases customers do not enter in the same cardholder name as billing first and surname. Beyond cardholder name, everything else is already captured from the HPP, so indeed no work needed from Wiki to support 2.0. Its not even configuration, all our HPP merchants are automatically set up to support 2.0.

Oct 23 2020, 7:12 PM · Fundraising-Backlog
EMartin added a comment to T266357: Form loads slowly/stutters in Adyen iframe.

I just played with the form and it is running with expected results. Both Ingenico and Adyen have a 'load' time which is known. I am asking for an hour glass spinner to indicate loading but so far have not been successful. Ingenico reports they may look at this next year (2021) but keeping expectations low.

Oct 23 2020, 6:27 PM · fr-donorservices, Fundraising-Backlog, FR-Adyen
EMartin created T266353: Adyen Real Time Account Updater.
Oct 23 2020, 5:27 PM · FR-Adyen, Fundraising-Backlog

Oct 22 2020

EMartin added a comment to T266245: Missing JCB logo on AU Adyen redirect page.

I’d say close it John. If we ever go big with Adyen we may want to revisit but I don’t see that in the cards at the moment.

Oct 22 2020, 4:28 PM · Fundraising-Backlog
EMartin added a comment to T266245: Missing JCB logo on AU Adyen redirect page.

Correct, not high. 6ENC last year didn't register much JCB and annually it
represents <2% of volume overall.

Oct 22 2020, 4:14 PM · Fundraising-Backlog

Oct 21 2020

EMartin added a comment to T247023: Invalid Pares Decline Error.

Ingenico is asking for: If we can get the full XML for both API's that would be great. We're aware that you're using Connect -Hosted Merchant Link, but we want to compare the APIs with the format on the Developer portal.

Oct 21 2020, 7:45 PM · fr-donorservices, Fundraising-Backlog
EMartin closed T266151: Prepaid bins being blocked as Resolved.
Oct 21 2020, 7:44 PM · fr-donorservices, Fundraising-Backlog
EMartin added a comment to T266151: Prepaid bins being blocked.

of course. Thanks!

Oct 21 2020, 7:35 PM · fr-donorservices, Fundraising-Backlog
EMartin reopened T247023: Invalid Pares Decline Error as "Open".

Hi, the DS team continues to see these declines and they still come up in our decline reports. I had another run at talking to Ingenico about them and cited what Elliott mentioned above in that this Invalid Pares error occurs outside of our jurisdiction within the transaction. Ingenico came back with:

Oct 21 2020, 4:13 PM · fr-donorservices, Fundraising-Backlog
EMartin created T266151: Prepaid bins being blocked.
Oct 21 2020, 3:40 PM · fr-donorservices, Fundraising-Backlog

Oct 14 2020

EMartin removed projects from T228944: Apple Pay Spec - ingenico: Fr-planning-ahead, FR-Ingenico, Fundraising-Backlog.

Hi all, please note this updated ApplePay spec from Ingenico: We have very recently published new technical content that your team can start to review, see below and please let us know if you have any questions. Happy to schedule a call to review in depth as well. We are close to being able to open up the pre-production environment, we’ll be sure to let you know as soon as we have a concrete date for that.

Oct 14 2020, 7:56 PM · Fundraising-Backlog

Oct 7 2020

EMartin added a comment to T263744: Error message when importing a Benevity file.

Not material from my perspective.

Oct 7 2020, 7:40 PM · fundraising sprint Theme songs for programming languages, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Oct 2 2020

EMartin added a comment to T264325: Leticia Navarro needs Civi access.

Leticia has been added, Dallas

Oct 2 2020, 5:56 PM · fundraising-tech-ops, Fundraising-Backlog
EMartin added a comment to T264325: Leticia Navarro needs Civi access.

Dallas, approval is in the task. I will forward you the email from Lisa as
well.

Oct 2 2020, 5:36 PM · fundraising-tech-ops, Fundraising-Backlog

Oct 1 2020

EMartin created T264325: Leticia Navarro needs Civi access.
Oct 1 2020, 3:39 PM · fundraising-tech-ops, Fundraising-Backlog

Sep 25 2020

EMartin changed the status of T263769: Ingenio Certificate credential expiring Oct 13th from Declined to Resolved.
Sep 25 2020, 10:43 PM · Fundraising-Backlog
EMartin added a comment to T263769: Ingenio Certificate credential expiring Oct 13th.

The recent prior one was for Dlocal in case we are thinking this is the
same thing. Didn't want us to overlook this Ingenico one if we are
confusing with Dlcoal. Coincidentally, they are coming up a the same time.

Sep 25 2020, 9:46 PM · Fundraising-Backlog

Sep 24 2020

EMartin created T263778: Add Carte Bancaire to France Adyen Form.
Sep 24 2020, 6:06 PM · Fundraising Sprint 🐍 is not a valid zipcode, Fundraising-Backlog
EMartin created T263769: Ingenio Certificate credential expiring Oct 13th.
Sep 24 2020, 4:38 PM · Fundraising-Backlog

Sep 22 2020

EMartin changed the status of T263562: DLocal certificate validation coming up from Declined to Resolved.
Sep 22 2020, 6:24 PM · Fundraising-Backlog
EMartin added a comment to T263562: DLocal certificate validation coming up.

We are already using the new certificate so all is well per Dallas. Closing case.

Sep 22 2020, 6:23 PM · Fundraising-Backlog
EMartin added a comment to T263562: DLocal certificate validation coming up.

great! thanks

Sep 22 2020, 5:53 PM · Fundraising-Backlog
EMartin created T263562: DLocal certificate validation coming up.
Sep 22 2020, 4:14 PM · Fundraising-Backlog

Sep 18 2020

EMartin added a comment to T228945: 3DS2.0.

Hi All, adding some additional info here for future consideration. MC is going to announce that they will end of life 3DS1.0 in 4.2022 and they are increasing costs associated with 1.0 to incentivize the move to 2.2. Visa announced something similar but I don't have their date. 3DS upgrade should be on our roadmap therefore for next calendar year. I have reached out to Ingenico to resurrect the topic of the name field and what we can do to retain collecting the name on our end. Just notating this here and I will raise with Pats to prioritize with FrTech when the time is right.

Sep 18 2020, 7:16 PM · Fundraising-Backlog

Sep 17 2020

EMartin created T263198: Data center configuration with Ingenico for our records.
Sep 17 2020, 9:11 PM · Fundraising-Backlog

Sep 16 2020

EMartin added a comment to T262825: Enable Adyen forms for New Zealand and Australia.

NZ = CC (Visa, MC, AMEX) and Paypal
AU = CC (Visa, MC, Amex, JCB) and Paypal

Sep 16 2020, 6:14 PM · MW-1.36-notes (1.36.0-wmf.10; 2020-09-22), Fundraising Sprint 🐍 is not a valid zipcode, Fundraising-Backlog

Sep 10 2020

EMartin added a comment to T261355: Restyle Adyen hosted page.

Most recent screen shot I got:

Sep 10 2020, 11:50 PM · MW-1.36-notes (1.36.0-wmf.13; 2020-10-12), Fundraising Sprint Raw data never hurt anyone, Fundraising-Backlog, FR-Adyen
EMartin added a comment to T261355: Restyle Adyen hosted page.

Hi All,

Sep 10 2020, 11:45 PM · MW-1.36-notes (1.36.0-wmf.13; 2020-10-12), Fundraising Sprint Raw data never hurt anyone, Fundraising-Backlog, FR-Adyen
EMartin added a comment to T261355: Restyle Adyen hosted page.

I just tested it and it looks great! Thank you FRTech!

Sep 10 2020, 11:36 PM · MW-1.36-notes (1.36.0-wmf.13; 2020-10-12), Fundraising Sprint Raw data never hurt anyone, Fundraising-Backlog, FR-Adyen
EMartin added a comment to T261355: Restyle Adyen hosted page.

Ok. I'll give it a quick run through once it is deployed.

Sep 10 2020, 5:40 PM · MW-1.36-notes (1.36.0-wmf.13; 2020-10-12), Fundraising Sprint Raw data never hurt anyone, Fundraising-Backlog, FR-Adyen
EMartin added a comment to T261355: Restyle Adyen hosted page.

Looks great and vastly improved! Can I test before we put it live?

Sep 10 2020, 5:30 PM · MW-1.36-notes (1.36.0-wmf.13; 2020-10-12), Fundraising Sprint Raw data never hurt anyone, Fundraising-Backlog, FR-Adyen

Sep 4 2020

EMartin closed T261778: Fredge query access for Tomas WhiteAntelope as Resolved.
Sep 4 2020, 5:24 PM · fundraising-tech-ops, Fundraising-Backlog
EMartin added a comment to T261778: Fredge query access for Tomas WhiteAntelope.

Hi all, thanks for your attention here. We worked out his access. Thanks so much for the help. Closing this task!

Sep 4 2020, 5:24 PM · fundraising-tech-ops, Fundraising-Backlog

Sep 3 2020

EMartin added a comment to T261778: Fredge query access for Tomas WhiteAntelope.

Hi Elliott, I think I got confused with what Dallas sent me. The link he
sent me went here:

Sep 3 2020, 11:28 PM · fundraising-tech-ops, Fundraising-Backlog
EMartin created T261994: Paypal recurring indicated on One Time transactions.
Sep 3 2020, 9:28 PM · Fundraising-Backlog
EMartin added a comment to T261778: Fredge query access for Tomas WhiteAntelope.

Hi Dallas, We need to pull specific merchant reference numbers out of Civi that bear a status of 600/stopped. Tomas needs to upload the merchant reference numbers of all stopped transactions and pull these out of civi. We just tried the query in Civi in the link above and set the date range to 9.2.2020 and got back every transaction for yesterday. Can he be granted the upload capability that I have? thanks so much!

Sep 3 2020, 5:43 PM · fundraising-tech-ops, Fundraising-Backlog

Sep 1 2020

EMartin created T261778: Fredge query access for Tomas WhiteAntelope.
Sep 1 2020, 5:40 PM · fundraising-tech-ops, Fundraising-Backlog

Aug 27 2020

EMartin added a comment to T261436: Implementing a configurable minimum donation amount by country.

Results for India in moving to 75INR vs 150
Big end-of-campaign test win for 75 INR minimum (control is 150) -- All sizes won!
Desktop large: 52% lift! | Desktop small: 57% lift | Mobile large: 52% lift! | Mobile small: 84%!!!

Aug 27 2020, 6:17 PM · Fundraising-Backlog
EMartin created T261436: Implementing a configurable minimum donation amount by country.
Aug 27 2020, 5:24 PM · Fundraising-Backlog

Aug 24 2020

EMartin added a comment to T260745: CiviCRM license for Tomas WhiteAntelope.

I added him to the list. He is not a FT employee of Fundraising but
helping out from another department. Not sure if that's relevant or not.

Aug 24 2020, 6:29 PM · Fundraising-Backlog, fundraising-tech-ops

Aug 19 2020

EMartin added a comment to T257343: Ingenico inconsistently accepts missing cvv cards.

Hi, I am noting it here that CVV is not a mandated field through Ingenico's payment page. We can mandate it as a required field, at our option, but it is not setup that way today per our account team. Looking at CVV usage, most issuers in the English speaking countries we fundraise in are declining if CVV is not present but not all. We discussed today to leave our form as is without mandating that the field is populated.

Aug 19 2020, 9:53 PM · Fundraising-Backlog

Aug 18 2020

EMartin created T260745: CiviCRM license for Tomas WhiteAntelope.
Aug 18 2020, 10:58 PM · Fundraising-Backlog, fundraising-tech-ops

Aug 13 2020

EMartin added a comment to T260196: Reduce minimum allowable donation, in INR, via dLocal from 108 INR to 72 INR.

Pats indicated we can lower it now for India and raise it again after India on 8/26/20.

Aug 13 2020, 10:06 PM · Fundraising Sprint Pseudopretzels, Fundraising-Backlog
EMartin added a comment to T259631: India - Dlocal/Wikimedia message trigger inquiry.

yes, thank you @Elliott Eggleston <ejegg@wikimedia.org> !!

Aug 13 2020, 1:47 AM · fundraising Sprint Quackery limited to ducks, MW-1.36-notes (1.36.0-wmf.5; 2020-08-18), Fundraising Sprint Pseudopretzels, fr-donorservices, Fundraising-Backlog

Aug 5 2020

EMartin added a comment to T259631: India - Dlocal/Wikimedia message trigger inquiry.

Hi all, we have a meeting with Dlocal in the morning to discuss this. Would it be easier if someone from FRTech joined that call perhaps? 8:00am PT. Thurs August 6.

Aug 5 2020, 10:51 PM · fundraising Sprint Quackery limited to ducks, MW-1.36-notes (1.36.0-wmf.5; 2020-08-18), Fundraising Sprint Pseudopretzels, fr-donorservices, Fundraising-Backlog

Aug 4 2020

EMartin created T259631: India - Dlocal/Wikimedia message trigger inquiry.
Aug 4 2020, 3:52 PM · fundraising Sprint Quackery limited to ducks, MW-1.36-notes (1.36.0-wmf.5; 2020-08-18), Fundraising Sprint Pseudopretzels, fr-donorservices, Fundraising-Backlog

Aug 1 2020

EMartin added a comment to T259130: New logo for Paytm.

Thank you! I will let Paytm know.

Aug 1 2020, 2:57 PM · MW-1.36-notes (1.36.0-wmf.3; 2020-08-04), Fundraising Sprint Octopus hugs, Fundraising-Backlog
EMartin added a comment to T239967: rework fredge search to include new fields and general debug.

@AndyRussG. Yes! It's great! I am forever in your gratitude. I really
appreciate this change.

Aug 1 2020, 2:57 PM · Fundraising Sprint Octopus hugs, Fundraising Sprint Nyan cats for everyone, Wikimedia-Fundraising-CiviCRM, Fundraising Sprint X-rays, Fundraising-Backlog

Jul 30 2020

EMartin added a comment to T259195: Delays in transaction completion for India.

I looked through the ZenDesk tickets that DS has shared. I observe:

Jul 30 2020, 12:23 AM · Fundraising-Backlog

Jul 29 2020

EMartin added a comment to T259130: New logo for Paytm.

I can ask them for an SVG. They didn't provide that. They sent the logos
attached to the task. That's all I have.

Jul 29 2020, 10:53 PM · MW-1.36-notes (1.36.0-wmf.3; 2020-08-04), Fundraising Sprint Octopus hugs, Fundraising-Backlog
EMartin added a comment to T259195: Delays in transaction completion for India.

Trying to piece together other examples. DS is stating the issue is growing.

Jul 29 2020, 9:39 PM · Fundraising-Backlog
EMartin updated the task description for T259195: Delays in transaction completion for India.
Jul 29 2020, 9:38 PM · Fundraising-Backlog
EMartin created T259195: Delays in transaction completion for India.
Jul 29 2020, 9:36 PM · Fundraising-Backlog
EMartin added a comment to T258462: Ingenico: server timeout message for successful contribs? 7/21/2020.

Seilo in JP was able to get to the TY page in a test transaction or two today.

Jul 29 2020, 6:03 PM · Fundraising Sprint Nyan cats for everyone, FR-Ingenico, Fundraising-Backlog
EMartin added a comment to T259130: New logo for Paytm.

I obtained further clarification from paytm about the difference in the recent logo:
Hi Evelyn,

Jul 29 2020, 2:07 PM · MW-1.36-notes (1.36.0-wmf.3; 2020-08-04), Fundraising Sprint Octopus hugs, Fundraising-Backlog
EMartin created T259130: New logo for Paytm.
Jul 29 2020, 1:43 PM · MW-1.36-notes (1.36.0-wmf.3; 2020-08-04), Fundraising Sprint Octopus hugs, Fundraising-Backlog
EMartin added a comment to T258462: Ingenico: server timeout message for successful contribs? 7/21/2020.

Hi All, I had Sielo test a transaction on donate wiki in JP. He was able to get a TY page: https://donate.wikipedia.org/w/index.php?title=Thank_You&country=JP

Jul 29 2020, 1:17 PM · Fundraising Sprint Nyan cats for everyone, FR-Ingenico, Fundraising-Backlog

Jul 27 2020

EMartin created T258983: PCI TLS 1.1 to TLS 1.2 through Ingenico by August 5th.
Jul 27 2020, 10:37 PM · Fundraising-Backlog

Jul 22 2020

EMartin added a comment to T258509: AMEX cards not working for india donors.

Hi - I heard back from Dlocal today. They had this to say "Regarding Amex, I double checked the logs and I'm not seeing anything weird. You had a lot of cases in which the user entered the wrong cvv but I'm not seeing anything wrong regarding our connection with the acquirer."

Jul 22 2020, 10:23 PM · MW-1.36-notes (1.36.0-wmf.2; 2020-07-28), Fundraising-Backlog
EMartin added a comment to T258509: AMEX cards not working for india donors.

Thank you!

Jul 22 2020, 7:40 PM · MW-1.36-notes (1.36.0-wmf.2; 2020-07-28), Fundraising-Backlog
EMartin added a comment to T258509: AMEX cards not working for india donors.

Hi all, I am in favor of just disabling AMEX for the India campaign. It is insignificant (less than 1%) for this market and low approval rates seem to be a previous trend. @FR-Tech. what would be involved with disabling AMEX entirely?

Jul 22 2020, 3:49 PM · MW-1.36-notes (1.36.0-wmf.2; 2020-07-28), Fundraising-Backlog

Jul 21 2020

EMartin added a comment to T258509: AMEX cards not working for india donors.

I wanted to note here that AMEX was less than 1% of prior test volumes. It also had low approval rates at 13% in prior tests. The behavior may be typical of AMEX in India.

Jul 21 2020, 9:58 PM · MW-1.36-notes (1.36.0-wmf.2; 2020-07-28), Fundraising-Backlog
EMartin added a comment to T258509: AMEX cards not working for india donors.

Here is the AMEX transaction that cleared. Looking back at the prior
campaign test, I see that only 27 out of 167 AMEX transactions got
approved. This could be an issuer denial thing.

Jul 21 2020, 9:37 PM · MW-1.36-notes (1.36.0-wmf.2; 2020-07-28), Fundraising-Backlog
EMartin added a comment to T258509: AMEX cards not working for india donors.

Why is it that I see that Praveen cleared an AMEX transaction yesterday: 81380244.2?
Are we certain he didn't hit a velocity filter?
Dlocal is saying it is working ok but they are checking with their in-country (india) team

Jul 21 2020, 5:18 PM · MW-1.36-notes (1.36.0-wmf.2; 2020-07-28), Fundraising-Backlog

Jul 17 2020

EMartin added a comment to T258205: Custom landing page for Paytm marketing campaign.

Thank you Sam and Peter!

Jul 17 2020, 2:49 PM · donate.wikimedia.org

Jul 15 2020

EMartin added a comment to T258086: Solving for Indian donors that don't have a PAN but want to donate.

Important input here from Dlocal Operations + Fraud team: you will need to have that field in your FrontEnd and if the user inputs it you will need to send it, you will ONLY be sending the fixed one if the user didn't complete the field.

Jul 15 2020, 5:27 PM · MW-1.36-notes (1.36.0-wmf.2; 2020-07-28), Fundraising Sprint Octopus hugs, Fundraising-Backlog
EMartin created T258086: Solving for Indian donors that don't have a PAN but want to donate.
Jul 15 2020, 5:19 PM · MW-1.36-notes (1.36.0-wmf.2; 2020-07-28), Fundraising Sprint Octopus hugs, Fundraising-Backlog

Jul 8 2020

EMartin created T257482: Access to Civi Terminal for Evelyn Martin for Reconciliation queries.
Jul 8 2020, 4:52 PM · fundraising-tech-ops
EMartin added a comment to T256408: New Ingenico API key required before July 29,2020.

Great. Thank you!

Jul 8 2020, 3:21 PM · Fundraising Sprint Nyan cats for everyone, Fundraising-Backlog

Jul 7 2020

EMartin added a comment to T254032: Removing asterisks in payment page card number field.

YAY!!

Jul 7 2020, 10:18 PM · Fundraising Sprint MySQL is YourSQL and WeSQL, Fundraising-Backlog

Jul 6 2020

EMartin added a comment to T256181: Check on old Ingenico to new Ingenico test recurrings.

Great Christine. Looking forward to converting the rest !

Jul 6 2020, 4:33 PM · Fundraising Sprint MySQL is YourSQL and WeSQL, Fundraising-Backlog