@Ejegg I see the transaction in the Adyen console as well!

I have pushed the date out.

@Ejegg Thank you! I'll watch this task to ensure I review it in the console for the expected outcome. I am monitoring the following shopper ID's in the Adyen console to see their rebilling on Adyen: 146810647.1, 117201456.1, 135530208.1 since their card expiration dates are still valid.

All tokens have been sent to Adyen for import. I have spoken to Adyen and they are now working on the import and providing a list of all the migrated tokens for us to validate against that all active tokens made it across.

@Pcoombe Then let's just make it the same countries as cards given your point about translations. I'm on the record.

Ingenico reports the following token counts are being transferred: These are the number of profiles per year.
COUNT(1) YEAR

   9,592 - 2018
 758,953 - 2019
 902,474 - 2020
1,686,871 - 2021
 420,369 - 2022
 327,758 - 2023

@Ejegg @XenoRyet @AKanji-WMF Note to this task that the Ingenico tokens are now being transferred as of 29 September 2023 25% of the tokens are now at Adyen and the remainder are in progress. We need to find a way to confirm that all of the currently active tokens are migrated successfully before Ingenico closes out their work on this. As I cannot see the tokens in the Adyen console until we bill, is there a backend way to confirm what is scheduled to be billed for the month of October is indeed included in the transferred tokens in advance?

@MSuijkerbuijk_WMF j. Do you want MC for Apple Pay and Gpay to mirror Credit cards?

@Ejegg . The tokens for the deprecated currencies (above) were few in number. It is correct that they have not been billed since June as it took Ingenico months to get us the data after they had deprecated the currency. I am ok to choose one of them to reactivate. I see that 135527797.1 , 146810647.1 , 20136157.1. have not initiated a new payment with us since June.

@greg @ERoden-WMF @AKanji-WMF @XenoRyet @spatton Hi everyone, further to the recent meeting to discuss this topic, as agree, I have followed through on the write up and the ask of the challenge we are facing around third parties seeking to run scripts on Wikipedia. Here is the brief to summarize where things are at. Please comment within the document as you see fit to keep this topic moving forward. Thank you.

@Ejegg Adyen confirmed they can support ANY Visa and MC supported presentment currencies.

@AKanji-WMF The attempts to process here were aborted from my understanding. There is no current ambition to process in China and Hong Kong.

@AnnWF That is correct. Keep Dlocal wherever it is assigned. Thank you!

A list of most of the potential areas for links to be live pointing to Ingenico: https://docs.google.com/spreadsheets/d/1wtP2HXj5qWcb1RGo32tHobabfMSKCCqxl2PEUFFnHXY/edit#gid=188195283

I heard back from Dylan and we will use the Order ID field in answer to Adyen's question. I have let them know.

Evelyn's response: Use Order ID

Adyen has reverted to auto-settling SEPA on their end going forward. It seems my request to add direct debit in France in June was setup by Adyen but in auth mode only assuming WMF would later capture (which we didn't). They have now returned SEPA to auto-settle which it was doing before June.

@ajohnson. There are some coding changes happening in Civi elsewhere on the team. This is happening to aid in a shift in the way we are recognizing revenue. There is not an issue with the new label.

From Adyen:
Oguz Cetin (Adyen)

@AMJohnson Paypal did not advise of any issue as they attempted to reproduce the problem. Everything is functioning ok in France, they report:
From Paypal:

Christine advises we are sending the browser data for Italy already but this would still be good to have to adjust the 3DS rules in the Adyen console at will for all other markets.

Noted. I am escalating with Paypal technical support to see what they can
tell me.

closing this as it appears we are already billing the monthly flow donors around this topic.

Paypal response: "Nothing can be changed on the WMF end, it is on the donors side that is hitting our risk rules, nothing that can be changed… unfortunately."

From Paypal: It is hitting our internal risk rules and also sending the donors through an auth flow. Please have them attempt to donate again..

I am checking with Paypal as to the extent of any issues they are seeing as well. I am unable to replicate the problem on the WTG page from the US.

@RKumar_WMF @Cstone @AKanji-WMF Why can't we rebill them on the monthly flow?

@RKumar_WMF can you follow up with Paypal on this?

@AnnWF Wenjun, yes, we can resolve this task as we have had no response from Ingenico in weeks. Since we largely use Ingenico for recurring in part, we won't have the occasion to perform 3DS on the transactions we run through them so we can stop investing our resources in completing this. Thank you.

@AKanji-WMF Yes. Three times.

@Wfan @jgleeson I think this settles it. We should use the log in and NOT the QR code:
From Braintree:
Adam Fisher - July 13, 2023
2:09 PM (4 minutes ago)
to me, Shane, Matt, Wenjun, Jack, fr-tech, Rakhi, Michael
Hi Evelyn,
The login via QRC method is being deprecated due to security issues, so the recommendation is to use the Web Login flow. I agree that QRC is easier, but the Web Login method is safer, and is being adopted by more and more merchants, including Amazon, so it is expected to see this implementation become the norm.
Best,
Adam
Adam Fisher | Integration Engineer II, Global Professional Services

Posting this update here from Ingenico finally on 12 July:

@Wfan and @jgleeson What do you think about floating this with the technical contact I shared? We want whatever is fast and easy for the donor (and that works!). They may have some insight to share. I'll send an email today and cc you both.

@Cstone @AKanji-WMF To address this topic. Here is the advice from Dlocal on how to retry the recurring transactions:

still waiting for Dlocal to answer the questions on best practice for
decline codes 300 and 321.

Agreed. @Anil Kanji <akanji@wikimedia.org> You beat me to it!

Please note dlocal advises the following code has been enabled and we should NOT retry when we receive it. I am confirming on reject codes 300 and 321.

@Cstone I see the following reject rate. I think we go back to Dlocal with this as this doesn't seem right:

@Cstone Is there any reason we can't send the browser info in all markets in the EU without invoking 3DS? We would like to optionally turn 3DS on given it's growing importance in PSD2.

@AKanji-WMF Anil can we possibly prioritize this to maximize France payment conversion performance? I believe it will be a low lift.

@jgleeson Yes, we'd like to see the reattempt activity somehow to assess the impact of this. If we capture this, how would we store it and look at it? Would it be captured in Civi?

@jgleeson @AKanji-WMF Auto Rescue on a per-eligible transaction basis please.

Thanks @Ejegg . Ingenico will transfer the file with the PII directly to Adyen. I will tell them they need to include the Ingenico recurring token in the EchoData field.

@AKanji-WMF I suggest we close this one and refer to this task for the future around direct debit expansion. T324520: SEPA direct debit as mainstream payment method in EU campaigns. This task is dated and ideal was implemented on Adyen since this was written and we no longer want to advance things with Ingenico.

It was determined, after speaking with FRTech, that this is something that cannot be easily enabled, despite having it enabled in the Netherlands. In that market it is dovetailed in with the iDeal recurring flow and would require a medium size development effort to make this available for France which is not possible in the time available before the campaign. I will therefore defer to the SEPA enablement task , already in the FRTech work-stack that is slotted for some time in the future. You can follow that here. https://phabricator.wikimedia.org/T324520. Closing this task.

Thank you FRTech (@Cstone @AKanji-WMF ). This helps us to put our best foot forward in the pretest tomorrow.

Dhaval will need Superset and Civi access, please note.

For 321 errors are attributed to WMF rebilling prior to the 30 day billing cycle. We cannot change a monthly to ondemand so we either need to bill on the 30 day schedule or restart the donor on ondemand.

From Dlocal: Hi Evelyn.

I also ran this report out of Dlocal and find that most of the IR transactions are rejecting over the month:

@MDemosWMF @NNichols @RKumar_WMF Can any of you chime in here? Are these fields relevant? Should they be imported?

@Pcoombe I am going to get an assessment from leadership on what fees we want to allow our donors to tolerate because it will all be cross border outside of the US and hasn't been a big issue thus far.

@Pcoombe Thanks so much for the fast effort here on a Friday night! Many, many thanks!

@spatton fyi

Thanks for the quick attention here all.

@greg @Cstone @MBeat33 @Pcoombe @spatton @RKumar_WMF All, it seems we have no issue here, other than Adyen is flagging GPay/AP transactions as direct card in their systems (only sometimes). @MBeat33 Today we only support GPay and AP through Adyen so those transactions are correctly processing and will come with fees as they are cross border. Everything else through Dlocal looks solid. @Pcoombe can we remove AP and GP from the payment form so donors do not get the fees on these payment methods? @spatton Since everything is working as intended, I don't see a need to take the campaigns down. I have my case to petition for a future project to add AP and GP through Dlocal in the future possibly. I will also follow up with Adyen as to why they are labelling GP and AP inconsistently as direct cards in their systems and report here when I have that answer.

Why do we see VI and MC in Adyen through these markets? Are you saying they are AP and GP transactions and not direct credit card we re seeing through Adyen? Why do we see VI/MC and AP and GP through Adyen?

FRtech, I wanted to also point out that we are seeing decent VI/MC traffic through Dlocal as well over the last week as follows:

Here are the transactions over the last 7 days that have cleared for Mexico through Adyen (excluding today):

@Mbearden @Pcoombe I saw this in testing for BR and MX as I shared in Asana.

@AKanji-WMF Hi Anil, the pretest for India will be 13 June, can this be completed before then?

@spatton Thank you, Sam!

Pinged Ingenico 5.31.2023 on this @AKanji-WMF