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- Sep 6 2023, 12:33 PM (162 w, 1 d)
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- Elbar53 [ Global Accounts ]
Tue, Sep 22
Interesting! I didn't realize that. It's not causing an import problem. It is weird though! It doesn't look like donations are getting linked there. My first reaction was to removed it from the donor's profile I was working on, but I just left it.
Sep 10 2026
I only knew it was incorrect because I needed to move it to the Endowment file. In that instance I check the CID because I need to make an adjustment in the donation .Otherwise I wouldn't have known. I don't get rejections anymore based on the CID.
I haven't noticed any deleted contacts. Sometimes the CID is incorrect, but it's only because two or more profiles were merged.
Aug 13 2026
Thank you Lars!
I'm ready to import another file, but I'm still getting the error message.
Thank you Lars!
Thanks Lars. Should I hold off on the other imports?
Apr 1 2026
Mar 11 2026
Thanks for the info. I had this happen. I refreshed the page, and was able to import.
Feb 25 2026
That's great news @Lars !
Feb 11 2026
@Lars Will we be able to import the Benevity errors soon?
Feb 6 2026
@MDemosWMF are we ok to wait until next week? It will take a long time to merge each one.
The import is complete. There are 47 errors. Let me know when you want me to try importing them again.
I think it makes sense to match to the zip code when it's the same name and company. @MDemosWMF what do you think?
Sometimes we don't have the Organization in Civi. I'll have to add it.
@Lars I'm in the middle of the Benevity import. I'm still getting a lot of errors. I was able to resolve quite a few. Here is a link to the error page. I still have over 4,000 items importing, so that number will change.
https://civicrm.wikimedia.org/civicrm/search#/display/Import_4130/Import_4130?_status=ERROR
Feb 5 2026
I'll give it a try with a smaller file and let you know how it goes.
@Lars I'm not sure it this answers your question. We are getting duplicate individual contact errors. I don't know if we get the same result with Email is enuf (first match).
Jan 8 2026
That sounds ok to me.
Nov 14 2025
@Lars I imported a Benevity file. This is import 3503. It successfully imported, but I can't see the error. Apologies if I should have held off on a second import.
Nov 10 2025
Thanks Lars. I'll import this file today unless you want me to wait.
The import is #3474. You can see the file here:
Oct 28 2025
I'll have to defer to Melanie for this. I know it geocodes to that city, but in the past we enter it as the donor requests.
You can find the file in the drive - fundraising/Development/Fidelity DAF reports/FY2025-26/October 2025/101425 to 101825/101425 to 101825 for import - line 171
May 13 2025
I looked over the test import. It looks good. The "workplace giving" and "matched Gift" in the soft credit field are flipped. The matched gift should be on the company donation, and workplace giving should be on the individual.
May 2 2025
Apr 24 2025
The current Benevity files have not been imported yet. You can see them here:
Mar 12 2025
Jan 8 2025
I haven't had this issue repeat since I put in the phab task.
Dec 19 2024
Oct 30 2024
This particular file has no soft credits.
Oct 28 2024
Oct 18 2024
Adding the import link:
Feb 5 2024
Originally the information about the error was not available, but later we were able to see why. We merged and imported it. We will continue to monitor this as we do more imports.
Feb 1 2024
Dec 8 2023
That's great! Thanks Eileen.
Dec 5 2023
I don't.
I'm pretty sure it had the header row, but the rest was blank. If it
happens again I can take a screenshot.
Thanks Eileen! I do see that now. I could not see it yesterday.
Dec 4 2023
Nov 28 2023
That's not showing up for me either.
