User Details
- User Since
- Oct 23 2014, 6:11 AM (298 w, 29 m)
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- Available
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- MediaWiki User
- Emufarmers [ Global Accounts ]
Fri, Jun 19
I should mention that our version does have a feature that sort of accomplishes this, which I've started using: on a ticket, go to People -> Customer, and it will bring up a list of tickets from that address. However, that still requires an agent to check each time; it would be much better if the information were displayed automatically.
May 28 2020
See T132614 and the dupes listed there.
May 26 2020
Thanks! But I don't speak Welsh, sorry. Someone just complained about it to me. :-)
Apr 10 2020
Okay, filed as https://bugs.otrs.org/show_bug.cgi?id=15068
Apr 9 2020
Jan 11 2020
Jan 10 2020
Dec 16 2019
Dec 1 2019
Sep 27 2019
No objection from the OTRS admins. It's always a little sad when we move things to Google Groups, as a matter of both using non-free software and having data stored externally, but, at the end of the day, the most important thing is that these emails get handled in a timely fashion, and it seems like this will help accomplish that better than our current setup.
Sep 4 2019
Jun 11 2019
Dec 31 2018
I'm probably never going to finish this, so I would be happy if someone else did. It actually might make a good student task.
Oct 20 2015
root@eve:/var/run# mkdir /var/run/etherpad/ root@eve:/var/run# service etherpad-lite start Starting Etherpad Lite... done
Sep 14 2015
Done.
Sep 13 2015
/var/www/wikimediadc/public_html/w/debug.log {
weekly
rotate 20
missingok
compresscmd bzip2
compress
delaycompress
missingok
postrotate
for service in apache2; do
if /usr/bin/pgrep -P 1 $service >/dev/null; then
/usr/sbin/invoke-rc.d $service graceful > /dev/null
fi
done
endscript
}I think the issue was /etc/logrotate.d/mediawiki-debug. I've removed it.
Aug 25 2015
I set up FancyCaptcha.
Jul 20 2015
Apr 9 2015
My keys are on in my Wikitech prefs.