This again works for multiple DS agents, thanks so much @Eileenmcnaughton

Ok, she's able to use the search now, so I think this is all set. Thanks for the patches.

Just one followup:
-can we mark the new recurring instance in Civi contribution summary for DS and show the prior one as cancelled?

Hi all, @Jseddon is on leave, but this is on his agenda for when he returns. I know he's engaged with Shopify about this issue.

Thank you @Ejegg

Thank you @Eileenmcnaughton we were using it to find contacts for a single CID. This feature is really helpful when we're handling bulk email complaints, or unsubscribing deceased donors, or opting out check donors from paper receipts - useful in many cases! I will add any CIDs that are slow/hanging here.

Thank you @Eileenmcnaughton. The search by surname, firstname should find cid=35133991 which is the same donor. We tried every combination of search terms we could, with and without spaces. I will ask her to see if it's still not appearing in the results: if so, would clearing the browser cache possibly help?

@NNichols depending on what we cover in tomorrow's meeting with Sandra, I may close this task. Seems like the Deduper interface, older dedupe interface, and the script should all be aligned on this.

Thanks, @CCogdill_WMF I should have been clearer, I was thinking only of exact email address matches, but yes, let's cover this on Tuesday.

Multilingual support for this email would be super helpful, and directly increase the rate of donors re-upping. When DS follows up manually with those whose cards expired, we send this messaging, which we also have versions of in Dutch French German Italian Japanese Norwegian Polish Portuguese Romanian Spanish and Swedish.

Thanks, @Ejegg I was just thinking about asking you for more about what those options might mean when I saw David's invite for tomorrow - see you then!

Thank you @Ejegg This is worth fixing. We had a PayPal donor today say: "I did not finalize this payment! Please refund the $17.01. I did NOT complete the transaction. After investigation I decided not to donate and when directed back to finalize the transaction I did NOT authorize it." ZD 601194

Hurray! Thank you @MNoorWMF

Do we have any estimate of the timeframe for this resolving (before Monday's send?)?

Many thanks, @Pcoombe I nearly added you at the start but thought I'd let fr-tech sort as I wasn't sure who would be able to fix this. I will use the donate.wikimedia.org project for anything similar in the future.

Thank you, @CCogdill_WMF !

@Ejegg Kristie found another more recent example, from Aug 23rd: CID=5897344, PAYPAL_EC 31X68282EH588133Y and PAYPAL 31X68282EH588133Y

trying deploying DS Admin permissions to whole team, ty @Eileenmcnaughton

Looks like these menus have synched up since Monday, they show the same # of queries in both places.

@CCogdill_WMF @spatton what do you think of this format:

So I was thinking the format could be like:

@DStrine If it makes sense for this task to supersede {T200529} I would be all for that! T200529 was partly a tool to enable manual followups, but automated followups are a great deal better.

Seilo cid=26034374 is also getting this error.

If this process could encompass PayPal as well as Ingenico that would be great. Also the question of whether these automated followups would happen in a monthly batch, or could be a more or less continuous process, is worth looking at in terms of debt to build and efficacy in terms of getting donors to re-up with us.

This would be a really helpful feature!

Thank you @Pcoombe

So far so good, cid=34488458 is now in Deduper - thanks, @Eileenmcnaughton

Even the capacity to chose from a dropdown among available TY email translations currently in Civi, similar to the way we can choose send from a dropdown of email addresses, would be cool. Maybe that's easier to build than something that looks up lang_pref automatically?

Ideally this would be a list of donations + a summary:

Actually, Rakhi cid=34448858 also gets this error with Deduper, could you extend the permissions to her as well? Thank you

Cleared up after checking w/fr-tech, this is from the rollout of the new recurring TY process. Sorry for the alarm!

Hoo boy, I see hundreds of recurring donations from the 22nd without TY email send time stamps.

Hi all,

Also, let's confirm that all Endowment contribs are really Moved into the new CID with the non-Endowment contribs.

...til then we'll just 'role' with it - thank you @Eileenmcnaughton

@EMartin When you have a moment, want to see if https://civicrm.wikimedia.org/civicrm/fredge will now give good results from a .csv file?

Thanks for the extra info, y'all. Sandra's got only 16 left, so I think we'll stick w/re-forgetting in Civi. But this is great to have documented in case we need it again. I'll solve this task for now.

Ok, thank you for confirming @CCogdill_WMF

@Eileenmcnaughton @CCogdill_WMF if Sandra deletes these email addresses from IBM, is that as effective as restoring them in Civi and then re-Forgetting them? I ask because the latter task is much larger, and if the more direct one works, I'll ask her to do that.

Thanks, @Eileenmcnaughton those changes you made have the form working perfectly!

Thank you @Eileenmcnaughton we'll restore and re-forget the ones still showing at IBM, and check to make sure they transmit from Civi.

After today's checkin, @KHaggard looked up 16 of the oldest Forget Me email addresses at IBM, and all but 4 were still active (i.e. we are set to email these donors in the future, despite having told them we've deleted their email addresses).

Careful, I could get used to that! Thank you.

So of course the bugs hide when @Eileenmcnaughton is watching ;)

The form seems to also be dropping rows. I am uploading .csv's with a specific # of records, and it yields less than the full number each time today. It does not seem to be related to the batch size. A .csv with these 22 transactions yields just 15 rows of results:

Some considerations from fr-tech/DS checkin today:

So far so good w/permissions, thank you.

Thank you

@Eileenmcnaughton @XenoRyet fyi

@Ejegg suggests looking to make sure audit files do not sneak the data back in if the donation was around the same time as the Forget Me button is pushed

Small batches are today getting the 502 gateway error, so maybe this could be pulled into one of the next sprints?

If I submit small batches (~40 transactions at a time) the results are usable and I don't get the gateway error, or need the export function. For now this is Millennium-Falconing, but for Q2 full Jedi training would be great.

...and I'm getting the 502 Bad Gateway error again!

Also, the Export as .csv function is not working: when selected, nothing loads.

One behavior has changed. The initial search results are compact, but if you select different columns, the results have lots of space added between the columns (necessitating lots of horizontal scrolling to use the results):

As of today 6/3 the form is working.

This looks great, everyone! I like the red frame around the field for incomplete entries, and the wee jig the Yes button does on mouse over.

Small issue, does not seem to be continuing, so Resolving this task.

We no longer to keep the VPN on as much, so we're not seeing these related timeouts.

Janell confirmed that this has cleared up, and I'm no longer able to replicate. I am assuming this was a glitch related to an update, and will reopen if we see this again.