Page MenuHomePhabricator

MBeat33 (michael beattie)
User

Projects

Today

  • Clear sailing ahead.

Tomorrow

  • Clear sailing ahead.

Tuesday

  • Clear sailing ahead.

User Details

User Since
Jun 17 2015, 1:45 PM (230 w, 3 d)
Availability
Available
IRC Nick
MBeat
LDAP User
Unknown
MediaWiki User
MBeat33 [ Global Accounts ]

Recent Activity

Fri, Nov 15

MBeat33 added a comment to T238428: Adyen audit question: Nov refunds reaching Civi.

Many thanks for the speedy help!

Fri, Nov 15, 8:24 PM · FR-Adyen, Fundraising-Backlog
MBeat33 added a comment to T236506: Get paypal to prevent older paypal recurring from sending inaccurate cancel email.

Cool! Thank you.

Fri, Nov 15, 7:02 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising-Backlog
MBeat33 added a comment to T236506: Get paypal to prevent older paypal recurring from sending inaccurate cancel email.

Thanks, @XenoRyet as long as setting MAXFAILEDATTEMPTS to 0 won't affect anything adversely (in terms of how or whether the recurring donations process), I'm for it. I'm not sure whether fr-tech or Evelyn would be better to reach out to PayPal if we go forward on this, maybe it could be driven by the level of tech talk involved?

Fri, Nov 15, 6:45 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising-Backlog
MBeat33 created T238428: Adyen audit question: Nov refunds reaching Civi.
Fri, Nov 15, 5:56 PM · FR-Adyen, Fundraising-Backlog

Wed, Nov 13

MBeat33 added a comment to T125272: Investigation: Create Preference Center for donors to manage email subscription preferences.

One nice-to-have on a preferences page:

Wed, Nov 13, 9:01 PM · Fundraising Sprint Princess Mongodb, Epic, Fundraising-Backlog

Fri, Nov 8

MBeat33 added a comment to T195907: Annual totals receipt thank you email for recurring donors.

report all the dates in Hawaii time.

Fri, Nov 8, 10:39 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Patch-For-Review, Fundraising Sprint Sysadmin Kane, FR-Q2-FY2019-20-cleanup-list, Fundraising-Backlog, Recurring-Donations, FR-Email
MBeat33 added a comment to T235126: New iframe failure issues (confirmed modern browsers).

thanks, @XenoRyet

Fri, Nov 8, 10:20 PM · MW-1.35-notes (1.35.0-wmf.8; 2019-11-26), Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising-Backlog

Wed, Nov 6

MBeat33 added a comment to T236506: Get paypal to prevent older paypal recurring from sending inaccurate cancel email.

What would be helpful in terms of donor-facing messaging is anything we can do to prevent Paypal from sending messaging saying that we canceled the recurring donation. I am unsure about what modifying the number of retries really means, and whether there are adverse consequences to that. Is it possible that T230064: Investigate how to generate generic email for failed recurring donations will make this task unnecessary?

Wed, Nov 6, 11:29 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising-Backlog

Tue, Nov 5

MBeat33 closed T237330: Civi: report 107 fritzing as Resolved.

Sandra and I can use the report again, so I'm marking this Resolved as a one-off.

Tue, Nov 5, 4:38 PM · Fundraising-Backlog, Fr-CiviCRM-dedupe-FY2017/18
MBeat33 added a comment to T236243: Up-to-date Safari users getting unsupported browser errors.

Some donors are reporting successful retries using Safari, so maybe this was a transient bug? Will continue to monitor for coming weeks.

Tue, Nov 5, 2:30 PM · donate.wikimedia.org, Fundraising-Backlog

Mon, Nov 4

MBeat33 updated the task description for T237338: Civi: how to exclude recent Stripe donors from fundraising email sends?.
Mon, Nov 4, 11:44 PM · Fundraising-Backlog
MBeat33 created T237338: Civi: how to exclude recent Stripe donors from fundraising email sends?.
Mon, Nov 4, 11:36 PM · Fundraising-Backlog
MBeat33 created T237330: Civi: report 107 fritzing.
Mon, Nov 4, 9:54 PM · Fundraising-Backlog, Fr-CiviCRM-dedupe-FY2017/18
MBeat33 updated subscribers of T236803: Donors being asked to log in during donation (INGENICO).

Donor cid=36730826 got this login error today. They donated successfully INGENICO ID 000000657040025678570000100001, Ref 71463648.2 but also ended up as a result of some confusion making a duplicate donation as cid=36730790. We'll refund one of them and apologize for the error.

Mon, Nov 4, 9:34 PM · MW-1.35-notes (1.35.0-wmf.5; 2019-11-05), Fundraising Sprint Visual Basic Instinct, Fundraising-Backlog

Fri, Nov 1

MBeat33 added a comment to T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.

Thanks, I'll cc you on the email to spoof@

Fri, Nov 1, 9:51 PM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog
MBeat33 added a comment to T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.

Thank you for following up with them @EMartin, it's disappointing that they're pushing this back onto the donors, but not entirely surprising.

Fri, Nov 1, 9:47 PM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog
MBeat33 added a comment to T195907: Annual totals receipt thank you email for recurring donors.

Thank you, @TSkaff this looks great. I like the text, and the chronological list of contributions.

Fri, Nov 1, 5:26 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Patch-For-Review, Fundraising Sprint Sysadmin Kane, FR-Q2-FY2019-20-cleanup-list, Fundraising-Backlog, Recurring-Donations, FR-Email

Thu, Oct 31

MBeat33 added a comment to T235450: Prevent target smart data from being lost on legacy merge screen.

Sounds good to me.

Thu, Oct 31, 10:35 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Patch-For-Review, FR-Civi-Dedupe, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 added a comment to T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.

Thank you!

Thu, Oct 31, 9:59 PM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog
MBeat33 added a comment to T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.

Thanks for pushing PayPal, @EMartin

Thu, Oct 31, 7:14 PM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog
MBeat33 added a comment to T222854: Link mailing data to contacts imported from RML.

3 do nothing - the impact of this is probably fairly low & may become lower as the script runs

Thu, Oct 31, 6:35 PM · FR-Email, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Wed, Oct 30

MBeat33 added a comment to T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.

Here is a more recent example, ticket 640949 from 10/30:

Wed, Oct 30, 3:09 PM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog

Tue, Oct 29

MBeat33 closed T230637: Civi: deduper showing Not symbol, freezing up as Resolved.

Nope, thank you @Eileenmcnaughton - Resolving

Tue, Oct 29, 10:16 PM · Fr-CiviCRM-dedupe-FY2017/18, Fundraising-Backlog
MBeat33 closed T231332: Unusable emails addresses as Resolved.

Sure thing, and many thanks, this will improve a lot of different workflows!

Tue, Oct 29, 9:23 PM · Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Patch-For-Review, Fundraising Sprint Sysadmin Kane, Fundraising Sprint Rocky Horror Presentation Layer, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 added a comment to T236243: Up-to-date Safari users getting unsupported browser errors.

Thanks for improving the error message, @Pcoombe I will check open tickets to see if we have any useful new feedback, but I don't think we have any console logs yet.

Tue, Oct 29, 7:25 PM · donate.wikimedia.org, Fundraising-Backlog
MBeat33 closed T135042: Civi: is it possible to correct obvious email address typos before deduping exact matches? as Resolved.

Solved in T231332: Unusable emails addresses

Tue, Oct 29, 4:57 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 reopened T235220: Duplicate donations caused by PayPal's “Final Approval” messaging as "Open".

I am reopening this, as we've received new reports from donors about what sounds like the same issue. @EMartin would you let PayPal know that their report of the bug's demise was, as Twain would say, greatly exaggerated?

Tue, Oct 29, 3:12 AM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog

Mon, Oct 28

MBeat33 added a comment to T234360: Schedule job for annual totals emails.

Thank you @Ejegg for confirming the accelerated time is not a problem. Good point on the Engage delay! I would bet that the majority of recurring card/paypal donors are not also sending checks, though there are always exceptions. Handling those exceptions manually is probably worth it, if we keep the larger group of recurring donors from having to ask us directly for their receipts.

Mon, Oct 28, 1:35 PM · Fundraising Sprint Sysadmin Kane, FR-Q2-FY2019-20-cleanup-list, Fundraising-Backlog, Recurring-Donations, FR-Email

Thu, Oct 24

MBeat33 added a comment to T234360: Schedule job for annual totals emails.

Talking January scheduling at creative offsite (January TY email campaign, and such), it's emerging that the sooner we can send these annual summary emails the better. Could we get these all sent the first three days of January? @DStrine @Ejegg

Thu, Oct 24, 10:13 AM · Fundraising Sprint Sysadmin Kane, FR-Q2-FY2019-20-cleanup-list, Fundraising-Backlog, Recurring-Donations, FR-Email

Wed, Oct 23

MBeat33 added a comment to T236243: Up-to-date Safari users getting unsupported browser errors.

Thanks, @Pcoombe we'll ask these donors for the usual extra technical details.

Wed, Oct 23, 11:31 AM · donate.wikimedia.org, Fundraising-Backlog
MBeat33 created T236243: Up-to-date Safari users getting unsupported browser errors.
Wed, Oct 23, 10:59 AM · donate.wikimedia.org, Fundraising-Backlog

Tue, Oct 22

MBeat33 added a comment to T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.

Thank you both!

Tue, Oct 22, 12:40 AM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog

Fri, Oct 18

MBeat33 added a comment to T235126: New iframe failure issues (confirmed modern browsers).

@krobinson forwarded a good suggestion:

Fri, Oct 18, 1:51 PM · MW-1.35-notes (1.35.0-wmf.8; 2019-11-26), Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising-Backlog

Oct 15 2019

MBeat33 closed T229148: Extend Civi Deduper access to all Donor Services agents? as Resolved.

Yes thanks, it looks like everyone's able to do what they need.

Oct 15 2019, 4:17 PM · FR-Civi-Dedupe, Fundraising-Backlog, Wikimedia-Fundraising-CiviCRM

Oct 14 2019

MBeat33 added a comment to T195907: Annual totals receipt thank you email for recurring donors.

That would be fantastic, @TSkaff. I do not know where the current TY email translations reside, but translators might be able to use them as starting points? If I can do anything to facilitate, please let me know.

Oct 14 2019, 6:31 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Patch-For-Review, Fundraising Sprint Sysadmin Kane, FR-Q2-FY2019-20-cleanup-list, Fundraising-Backlog, Recurring-Donations, FR-Email

Oct 10 2019

MBeat33 created T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.
Oct 10 2019, 9:06 PM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog

Oct 9 2019

MBeat33 created T235126: New iframe failure issues (confirmed modern browsers).
Oct 9 2019, 8:22 PM · MW-1.35-notes (1.35.0-wmf.8; 2019-11-26), Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising-Backlog
MBeat33 created T235122: Fix donation form JS error message pointing to 1lib1ref.
Oct 9 2019, 6:46 PM · Fundraising-Backlog
MBeat33 updated subscribers of T235022: Don't cancel PayPal recurring donations after 3 failed attempts.
Oct 9 2019, 2:28 PM · Fundraising Sprint Trojan Horse Wisperer, MW-1.35-notes (1.35.0-wmf.2; 2019-10-15), FR-Paypal, Fundraising-Backlog
MBeat33 added a comment to T235022: Don't cancel PayPal recurring donations after 3 failed attempts.

@Ejegg Thank you! Beyond being tricky (impossible) to restart these, donors are very confused by PayPal's messaging.

Oct 9 2019, 2:28 PM · Fundraising Sprint Trojan Horse Wisperer, MW-1.35-notes (1.35.0-wmf.2; 2019-10-15), FR-Paypal, Fundraising-Backlog

Oct 8 2019

MBeat33 added a comment to T234953: Donors seeing only *some* card types on form.

Many thanks, @Pcoombe

Oct 8 2019, 5:51 PM · Browser-Support-Internet-Explorer, donate.wikimedia.org, Fundraising-Backlog
MBeat33 added a comment to T234925: Problem with email opt-outs reaching Civi as unsubscribes.

Thanks, @mepps that cid says in Communication Preferences NO BULK EMAILS (User Opt Out) as Unchecked, but I also do see what you see, Opt-in=No in the Communication block.

Oct 8 2019, 4:59 PM · Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Wikimedia-Fundraising-Banners, Fundraising-Backlog
MBeat33 added a comment to T234925: Problem with email opt-outs reaching Civi as unsubscribes.

Thanks @mepps CID 35666251 we did not update manually, I am pretty sure.

Oct 8 2019, 4:50 PM · Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Wikimedia-Fundraising-Banners, Fundraising-Backlog
MBeat33 created T234953: Donors seeing only *some* card types on form.
Oct 8 2019, 4:14 PM · Browser-Support-Internet-Explorer, donate.wikimedia.org, Fundraising-Backlog
MBeat33 created T234925: Problem with email opt-outs reaching Civi as unsubscribes.
Oct 8 2019, 1:41 PM · Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Wikimedia-Fundraising-Banners, Fundraising-Backlog

Oct 4 2019

MBeat33 added a comment to T234235: Adyen & India: prevent donate.wiki URL from seeming to offer a recurring option.

617549 is another example

Oct 4 2019, 9:10 PM · FR-Adyen, Fundraising-Backlog

Oct 1 2019

MBeat33 added a comment to T234360: Schedule job for annual totals emails.

Thank you. The other consideration is donor interest. The longer we push into January before sending these, the more I anticipate that DS will field 'where is my receipt' inquiry emails. In the interest of minimizing that, I would suggest accelerating the schedule, if possible.

Oct 1 2019, 8:07 PM · Fundraising Sprint Sysadmin Kane, FR-Q2-FY2019-20-cleanup-list, Fundraising-Backlog, Recurring-Donations, FR-Email
MBeat33 added a comment to T230064: Investigate how to generate generic email for failed recurring donations .

One feature request: if the text of the Civi email template could contain a unique tag, it would help us to automate responding to any replies we receive in Zendesk. Something like CiviRec, would be great. Even better would be if the ISO code for language was appended, like CiviRecEN, CiviRecFR.

Oct 1 2019, 1:39 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Sep 30 2019

MBeat33 created T234235: Adyen & India: prevent donate.wiki URL from seeming to offer a recurring option.
Sep 30 2019, 3:52 PM · FR-Adyen, Fundraising-Backlog

Sep 27 2019

MBeat33 created T234100: Civi: underscore in email address slows search.
Sep 27 2019, 8:36 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Sep 18 2019

MBeat33 updated subscribers of T232856: Civi: enable 'known fraudster' checkbox to also unsubscribe.

@Jgreen in email thread civi1001 mailq backup 9/18:

Sep 18 2019, 2:08 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Sep 13 2019

MBeat33 created T232860: Civi: enable 'date received' field of Find Contribs to default to range.
Sep 13 2019, 4:57 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 created T232856: Civi: enable 'known fraudster' checkbox to also unsubscribe.
Sep 13 2019, 4:52 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 closed T232533: Civi: restore Force Merge to pre-September update as Resolved.

This again works for multiple DS agents, thanks so much @Eileenmcnaughton

Sep 13 2019, 12:26 PM · Fundraising Sprint Rocky Horror Presentation Layer, Fundraising-Backlog, FR-Civi-Dedupe

Sep 12 2019

MBeat33 closed T232532: Civi: restore search settings to pre-September update as Resolved.

Ok, she's able to use the search now, so I think this is all set. Thanks for the patches.

Sep 12 2019, 8:54 PM · Fundraising Sprint Rocky Horror Presentation Layer, FR-Civi-Dedupe, Fundraising-Backlog

Sep 11 2019

MBeat33 added a comment to T232017: Investigate migrating old ingencio recurring to new ingencio.

Just one followup:
-can we mark the new recurring instance in Civi contribution summary for DS and show the prior one as cancelled?

Sep 11 2019, 7:54 PM · Recurring-Donations, FR-Ingenico, Fundraising-Backlog
MBeat33 added a comment to T128559: store.wikimedia.org HTTPS issues.

Hi all, @Jseddon is on leave, but this is on his agenda for when he returns. I know he's engaged with Shopify about this issue.

Sep 11 2019, 6:18 PM · Operations, Traffic, Wikimedia-Shop, HTTPS
MBeat33 created T232625: Civi dedupe: request to Move Related prospect tab data by default.
Sep 11 2019, 4:12 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Wikimedia-Fundraising-CiviCRM, FR-Civi-Dedupe, Fundraising-Backlog
MBeat33 added a comment to T230928: PayPal bug? Donation processes when PP screen says I will have a chance to review transaction.

Thank you @Ejegg

Sep 11 2019, 3:39 PM · MW-1.34-notes (1.34.0-wmf.22; 2019-09-10), Fundraising Sprint Rocky Horror Presentation Layer, Fundraising-Backlog
MBeat33 added a comment to T232534: Civi: restore Find Matches using Fishing Net to pre-September update.

Thank you @Eileenmcnaughton we were using it to find contacts for a single CID. This feature is really helpful when we're handling bulk email complaints, or unsubscribing deceased donors, or opting out check donors from paper receipts - useful in many cases! I will add any CIDs that are slow/hanging here.

Sep 11 2019, 12:45 PM · Wikimedia-Fundraising-CiviCRM, FR-Civi-Dedupe, Fundraising-Backlog
MBeat33 added a comment to T232532: Civi: restore search settings to pre-September update.

Thank you @Eileenmcnaughton. The search by surname, firstname should find cid=35133991 which is the same donor. We tried every combination of search terms we could, with and without spaces. I will ask her to see if it's still not appearing in the results: if so, would clearing the browser cache possibly help?

Sep 11 2019, 12:41 PM · Fundraising Sprint Rocky Horror Presentation Layer, FR-Civi-Dedupe, Fundraising-Backlog

Sep 10 2019

MBeat33 created T232534: Civi: restore Find Matches using Fishing Net to pre-September update.
Sep 10 2019, 8:43 PM · Wikimedia-Fundraising-CiviCRM, FR-Civi-Dedupe, Fundraising-Backlog
MBeat33 created T232533: Civi: restore Force Merge to pre-September update.
Sep 10 2019, 8:39 PM · Fundraising Sprint Rocky Horror Presentation Layer, Fundraising-Backlog, FR-Civi-Dedupe
MBeat33 created T232532: Civi: restore search settings to pre-September update.
Sep 10 2019, 8:35 PM · Fundraising Sprint Rocky Horror Presentation Layer, FR-Civi-Dedupe, Fundraising-Backlog
MBeat33 updated subscribers of T232152: Civi dedupe: ask 'force merge' script to prefer most recent contrib data.

@NNichols depending on what we cover in tomorrow's meeting with Sandra, I may close this task. Seems like the Deduper interface, older dedupe interface, and the script should all be aligned on this.

Sep 10 2019, 8:20 PM · Fundraising Sprint Visual Basic Instinct, FR-Civi-Dedupe, Fundraising-Backlog

Sep 6 2019

MBeat33 added a comment to T232151: Civi dedupe: if existing CID has email opt-out, ask script to keep that when merging new ones.

Thanks, @CCogdill_WMF I should have been clearer, I was thinking only of exact email address matches, but yes, let's cover this on Tuesday.

Sep 6 2019, 1:36 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, FR-Civi-Dedupe, Fundraising-Backlog

Sep 5 2019

MBeat33 created T232152: Civi dedupe: ask 'force merge' script to prefer most recent contrib data.
Sep 5 2019, 8:37 PM · Fundraising Sprint Visual Basic Instinct, FR-Civi-Dedupe, Fundraising-Backlog
MBeat33 created T232151: Civi dedupe: if existing CID has email opt-out, ask script to keep that when merging new ones.
Sep 5 2019, 8:34 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, FR-Civi-Dedupe, Fundraising-Backlog
MBeat33 added a comment to T230064: Investigate how to generate generic email for failed recurring donations .

Multilingual support for this email would be super helpful, and directly increase the rate of donors re-upping. When DS follows up manually with those whose cards expired, we send this messaging, which we also have versions of in Dutch French German Italian Japanese Norwegian Polish Portuguese Romanian Spanish and Swedish.

Sep 5 2019, 8:14 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 added a comment to T232017: Investigate migrating old ingencio recurring to new ingencio.

Thanks, @Ejegg I was just thinking about asking you for more about what those options might mean when I saw David's invite for tomorrow - see you then!

Sep 5 2019, 7:33 PM · Recurring-Donations, FR-Ingenico, Fundraising-Backlog

Sep 4 2019

MBeat33 created T231997: Civi certificate request: Kris .
Sep 4 2019, 2:51 PM · Fundraising-Backlog, fundraising-tech-ops

Aug 31 2019

MBeat33 added a comment to T230928: PayPal bug? Donation processes when PP screen says I will have a chance to review transaction.

Thank you @Ejegg This is worth fixing. We had a PayPal donor today say: "I did not finalize this payment! Please refund the $17.01. I did NOT complete the transaction. After investigation I decided not to donate and when directed back to finalize the transaction I did NOT authorize it." ZD 601194

Aug 31 2019, 4:26 PM · MW-1.34-notes (1.34.0-wmf.22; 2019-09-10), Fundraising Sprint Rocky Horror Presentation Layer, Fundraising-Backlog

Aug 30 2019

MBeat33 closed T231552: Opt-in showing in English to French-language donors as Resolved.
Aug 30 2019, 6:35 PM · donate.wikimedia.org, Fundraising-Backlog
MBeat33 added a comment to T231552: Opt-in showing in English to French-language donors.

Hurray! Thank you @MNoorWMF

Aug 30 2019, 6:35 PM · donate.wikimedia.org, Fundraising-Backlog
MBeat33 added a comment to T231552: Opt-in showing in English to French-language donors.

Do we have any estimate of the timeframe for this resolving (before Monday's send?)?

Aug 30 2019, 5:43 PM · donate.wikimedia.org, Fundraising-Backlog

Aug 29 2019

MBeat33 triaged T231552: Opt-in showing in English to French-language donors as High priority.
Aug 29 2019, 1:35 PM · donate.wikimedia.org, Fundraising-Backlog
MBeat33 added a comment to T231552: Opt-in showing in English to French-language donors.

Many thanks, @Pcoombe I nearly added you at the start but thought I'd let fr-tech sort as I wasn't sure who would be able to fix this. I will use the donate.wikimedia.org project for anything similar in the future.

Aug 29 2019, 1:28 PM · donate.wikimedia.org, Fundraising-Backlog
MBeat33 created T231552: Opt-in showing in English to French-language donors.
Aug 29 2019, 1:14 PM · donate.wikimedia.org, Fundraising-Backlog

Aug 28 2019

MBeat33 updated the task description for T231452: dLocal: on donation form, show Netbanking / UPI choice sooner in flow?.
Aug 28 2019, 1:43 PM · Fundraising Sprint Usual Subscripts, MW-1.35-notes (1.35.0-wmf.1; 2019-10-08), Fundraising Sprint Trojan Horse Wisperer, Fundraising Sprint Sysadmin Kane, Wikimedia-Fundraising-Banners, FR-dlocal, Fundraising-Backlog
MBeat33 created T231452: dLocal: on donation form, show Netbanking / UPI choice sooner in flow?.
Aug 28 2019, 1:39 PM · Fundraising Sprint Usual Subscripts, MW-1.35-notes (1.35.0-wmf.1; 2019-10-08), Fundraising Sprint Trojan Horse Wisperer, Fundraising Sprint Sysadmin Kane, Wikimedia-Fundraising-Banners, FR-dlocal, Fundraising-Backlog

Aug 27 2019

MBeat33 updated subscribers of T230928: PayPal bug? Donation processes when PP screen says I will have a chance to review transaction.

Thank you, @CCogdill_WMF !

Aug 27 2019, 8:33 PM · MW-1.34-notes (1.34.0-wmf.22; 2019-09-10), Fundraising Sprint Rocky Horror Presentation Layer, Fundraising-Backlog
MBeat33 added a comment to T230956: Civi: small # of PayPal contribs listed twice.

@Ejegg Kristie found another more recent example, from Aug 23rd: CID=5897344, PAYPAL_EC 31X68282EH588133Y and PAYPAL 31X68282EH588133Y

Aug 27 2019, 8:13 PM · Fundraising Sprint Rocky Horror Presentation Layer, Fundraising-Backlog

Aug 22 2019

MBeat33 created T231045: civi dedupe: old merge screen didn't load email address.
Aug 22 2019, 9:25 PM · Fr-CiviCRM-dedupe-FY2017/18, Fundraising-Backlog

Aug 21 2019

MBeat33 created T230956: Civi: small # of PayPal contribs listed twice.
Aug 21 2019, 8:59 PM · Fundraising Sprint Rocky Horror Presentation Layer, Fundraising-Backlog
MBeat33 added a comment to T229148: Extend Civi Deduper access to all Donor Services agents?.

trying deploying DS Admin permissions to Seilo, ty @Eileenmcnaughton

Aug 21 2019, 7:20 PM · FR-Civi-Dedupe, Fundraising-Backlog, Wikimedia-Fundraising-CiviCRM
MBeat33 added a comment to T230731: Civi: harmonize dedupe Navigation menu and Nav Menu edit screen.

Looks like these menus have synched up since Monday, they show the same # of queries in both places.

Aug 21 2019, 6:50 PM · Fr-CiviCRM-dedupe-FY2017/18, Fundraising-Backlog

Aug 20 2019

MBeat33 added a comment to T195907: Annual totals receipt thank you email for recurring donors.

@CCogdill_WMF @spatton what do you think of this format:

Aug 20 2019, 6:29 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Patch-For-Review, Fundraising Sprint Sysadmin Kane, FR-Q2-FY2019-20-cleanup-list, Fundraising-Backlog, Recurring-Donations, FR-Email
MBeat33 added a comment to T221271: Civi: create annual $ summary TY email button.

So I was thinking the format could be like:

Aug 20 2019, 6:28 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Fundraising Sprint Sysadmin Kane, FR-Q2-FY2019-20-cleanup-list, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 added a comment to T230064: Investigate how to generate generic email for failed recurring donations .

@DStrine If it makes sense for this task to supersede {T200529} I would be all for that! T200529 was partly a tool to enable manual followups, but automated followups are a great deal better.

Aug 20 2019, 3:40 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Aug 19 2019

MBeat33 created T230731: Civi: harmonize dedupe Navigation menu and Nav Menu edit screen.
Aug 19 2019, 3:46 PM · Fr-CiviCRM-dedupe-FY2017/18, Fundraising-Backlog

Aug 16 2019

MBeat33 added a comment to T230637: Civi: deduper showing Not symbol, freezing up.

Seilo cid=26034374 is also getting this error.

Aug 16 2019, 11:15 PM · Fr-CiviCRM-dedupe-FY2017/18, Fundraising-Backlog
MBeat33 updated the task description for T230637: Civi: deduper showing Not symbol, freezing up.
Aug 16 2019, 10:47 PM · Fr-CiviCRM-dedupe-FY2017/18, Fundraising-Backlog
MBeat33 created T230637: Civi: deduper showing Not symbol, freezing up.
Aug 16 2019, 10:20 PM · Fr-CiviCRM-dedupe-FY2017/18, Fundraising-Backlog

Aug 13 2019

MBeat33 updated subscribers of T230064: Investigate how to generate generic email for failed recurring donations .
Aug 13 2019, 3:22 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Aug 7 2019

MBeat33 added a project to T230079: Civi: deduper shows too few results sometimes: Fr-CiviCRM-dedupe-FY2017/18.
Aug 7 2019, 10:58 PM · FR-Civi-Dedupe, Fr-CiviCRM-dedupe-FY2017/18, Fundraising-Backlog
MBeat33 created T230079: Civi: deduper shows too few results sometimes.
Aug 7 2019, 10:58 PM · FR-Civi-Dedupe, Fr-CiviCRM-dedupe-FY2017/18, Fundraising-Backlog
MBeat33 added a comment to T230064: Investigate how to generate generic email for failed recurring donations .

If this process could encompass PayPal as well as Ingenico that would be great. Also the question of whether these automated followups would happen in a monthly batch, or could be a more or less continuous process, is worth looking at in terms of debt to build and efficacy in terms of getting donors to re-up with us.

Aug 7 2019, 8:28 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated subscribers of T230064: Investigate how to generate generic email for failed recurring donations .
Aug 7 2019, 8:08 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Aug 6 2019

MBeat33 added a comment to T229927: Possible addition to the deduper tool?.

This would be a really helpful feature!

Aug 6 2019, 6:37 PM · Fundraising Sprint Visual Basic Instinct, FR-Civi-Dedupe, FR-Civi-Prospect, Fundraising-Backlog
MBeat33 added a comment to T209506: Portuguese TY email: matching gift link error.

Thank you @Pcoombe

Aug 6 2019, 5:25 PM · Fundraising-Backlog