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MBeat33 (michael beattie)
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User Details

User Since
Jun 17 2015, 1:45 PM (241 w, 48 m)
Availability
Available
IRC Nick
MBeat
LDAP User
Unknown
MediaWiki User
MBeat33 [ Global Accounts ]

Recent Activity

Today

MBeat33 renamed T243873: January spike in duplicate donations? from January spike in duplicate Ingenico donations? to January spike in duplicate donations?.
Wed, Jan 29, 7:13 AM · Fundraising-Backlog, FR-Ingenico
MBeat33 added a comment to T243873: January spike in duplicate donations?.

PayPal seems to be affected too:
ZD 726346
"Hello,I tried to contribute$50 via paypal & was under impression it didn't go thru. So then I found another way to give same amount. Now I see where I donated twice."
DS refunded 18663389UF957245S

Wed, Jan 29, 7:13 AM · Fundraising-Backlog, FR-Ingenico
MBeat33 updated subscribers of T243873: January spike in duplicate donations?.
Wed, Jan 29, 6:22 AM · Fundraising-Backlog, FR-Ingenico
MBeat33 updated the task description for T243873: January spike in duplicate donations?.
Wed, Jan 29, 6:08 AM · Fundraising-Backlog, FR-Ingenico
MBeat33 added a comment to T243873: January spike in duplicate donations?.

Evidence this may be a may be a donor facing bug:

Wed, Jan 29, 6:08 AM · Fundraising-Backlog, FR-Ingenico
MBeat33 updated the task description for T243873: January spike in duplicate donations?.
Wed, Jan 29, 2:05 AM · Fundraising-Backlog, FR-Ingenico
MBeat33 created T243873: January spike in duplicate donations?.
Wed, Jan 29, 2:02 AM · Fundraising-Backlog, FR-Ingenico

Wed, Jan 22

MBeat33 raised the priority of T171543: CiviCRM contribution records should link to payment processor consoles from Low to Medium.

I am nudging the priority up, as this would be a nice time-saver for Donor Services given the persistent slowness of the PayPal console.

Wed, Jan 22, 8:58 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 added a comment to T243356: Civi: January 2020 Ingenico recurrings processing in duplicate?.

Thanks for the comprehensive and speedy followup, @Ejegg and all.

Wed, Jan 22, 6:33 AM · Fundraising Sprint Byzantine Empire Strikes Back, Recurring-Donations, Fundraising-Backlog
MBeat33 added a comment to T243356: Civi: January 2020 Ingenico recurrings processing in duplicate?.

Kris found a third example:
cid=8506413 Zendesk 725434

Wed, Jan 22, 1:02 AM · Fundraising Sprint Byzantine Empire Strikes Back, Recurring-Donations, Fundraising-Backlog

Tue, Jan 21

MBeat33 added a comment to T120722: Estimate the proportion of people who send us complaints vs are affected by an issue.

I still like this idea. T243356: Civi: January 2020 Ingenico recurrings processing in duplicate? had 427 affected donors, from which we received 2 complaints so far, for duplicate donations on the 9th of January. We may catch more complaints end of month, when people look at their statements.

Tue, Jan 21, 11:52 PM · Fundraising-Backlog
MBeat33 updated the task description for T243356: Civi: January 2020 Ingenico recurrings processing in duplicate?.
Tue, Jan 21, 11:42 PM · Fundraising Sprint Byzantine Empire Strikes Back, Recurring-Donations, Fundraising-Backlog
MBeat33 triaged T243356: Civi: January 2020 Ingenico recurrings processing in duplicate? as Unbreak Now! priority.
Tue, Jan 21, 11:00 PM · Fundraising Sprint Byzantine Empire Strikes Back, Recurring-Donations, Fundraising-Backlog
MBeat33 created T243356: Civi: January 2020 Ingenico recurrings processing in duplicate?.
Tue, Jan 21, 10:59 PM · Fundraising Sprint Byzantine Empire Strikes Back, Recurring-Donations, Fundraising-Backlog

Wed, Jan 15

MBeat33 triaged T242911: Civi: same Ingenico recurring donation displayed twice as High priority.
Wed, Jan 15, 7:51 PM · Recurring-Donations, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 added a project to T242911: Civi: same Ingenico recurring donation displayed twice: Recurring-Donations.
Wed, Jan 15, 7:48 PM · Recurring-Donations, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 created T242911: Civi: same Ingenico recurring donation displayed twice.
Wed, Jan 15, 7:47 PM · Recurring-Donations, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Tue, Jan 14

MBeat33 created T242809: Asterisks in card # field make donors think their number is autofilled.
Tue, Jan 14, 11:09 PM · Fundraising-Backlog
MBeat33 updated the task description for T242801: Civi: EoY recurring summary email - exclude canceled recurrings w/only 1 donation (audit file?).
Tue, Jan 14, 10:06 PM · Recurring-Donations, FR-Ingenico, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 created T242801: Civi: EoY recurring summary email - exclude canceled recurrings w/only 1 donation (audit file?).
Tue, Jan 14, 10:04 PM · Recurring-Donations, FR-Ingenico, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 created T242800: Civi: EoY recurring summary email - "Your continuing support" confusing donors who canceled.
Tue, Jan 14, 9:54 PM · Recurring-Donations, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 created T242799: Civi: EoY recurring summary email - donation amount format confusing donors.
Tue, Jan 14, 9:51 PM · Recurring-Donations, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 added a comment to T235450: Prevent target smart data from being lost on legacy merge screen.

Excellent, thank you!

Tue, Jan 14, 3:17 PM · Fundraising Sprint Autocorrect Astrology Ascendant, Fundraising Sprint YAMLton, the Musical, Fundraising Sprint X-rays, Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Patch-For-Review, FR-Civi-Dedupe, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Mon, Jan 13

MBeat33 added a comment to T242001: Civi: annual summary email - add tax deductibility language.

If this logic (inserting the tax language for US & NL donors) could apply to the Action: Send Annual Thank You Letter as well, that would be excellent.

Mon, Jan 13, 7:48 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated subscribers of T234100: Civi: underscore in email address slows search.
Mon, Jan 13, 4:09 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 added a comment to T234100: Civi: underscore in email address slows search.

One more underscore-related Civi quirk:

Mon, Jan 13, 4:06 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Thu, Jan 9

MBeat33 added a comment to T240079: post-donation survey link broken .

@Pcoombe in Q2 we had only one ticket, where the donor reported "...the page has no button to record my clicks....I am on a Windows 10 machine with an updated Firefox browser which I ask to always 'Override the colors specified by the page with those chosen above'."

Thu, Jan 9, 10:13 PM · Wikimedia-Fundraising
MBeat33 added a comment to T242347: Fundraising banners still showing on iOS app?.

Thank you, @Pcoombe this comports with what we're seeing in Donor Services, where we're still seeing new persistent banner complaints.

Thu, Jan 9, 4:33 PM · iOS-app-v6.6-Penguin-On-A-Sled, Wikimedia-Fundraising, iOS-app-feature-Feed, Wikipedia-iOS-App-Backlog
MBeat33 added a comment to T242001: Civi: annual summary email - add tax deductibility language.

We should probably add this to the footer as well, if we can designate it for US & NL donors:

Thu, Jan 9, 4:49 AM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Wed, Jan 8

MBeat33 renamed T241994: Civi: EoY recurring summary email - salutation format issue? from Civi: EoY recurring summary email - Japanese salutation format issue to Civi: EoY recurring summary email - salutation format issue?.
Wed, Jan 8, 11:39 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Mon, Jan 6

MBeat33 updated subscribers of T241994: Civi: EoY recurring summary email - salutation format issue?.
Mon, Jan 6, 7:14 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated subscribers of T242001: Civi: annual summary email - add tax deductibility language.
Mon, Jan 6, 7:13 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 created T242001: Civi: annual summary email - add tax deductibility language.
Mon, Jan 6, 5:21 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 created T241994: Civi: EoY recurring summary email - salutation format issue?.
Mon, Jan 6, 3:44 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Dec 28 2019

MBeat33 updated subscribers of T101265: Few/no banners shown on 1 June 2015?.
Dec 28 2019, 12:27 AM · Fundraising Sprint Lou Reed, Fundraising-Backlog, MediaWiki-extensions-CentralNotice

Dec 19 2019

MBeat33 added a comment to T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.

Exactly. PayPal's words: "However, this will also cause some donations to go unfinished when the customer abandons the process or there was a technical issue that prevented it from completing" could mean a lot of different things.

Dec 19 2019, 6:57 PM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog
MBeat33 added a comment to T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.

Thank you, Evelyn, I really appreciate your diligence with PayPal. Even if this change causes a small number of donors to reach out to us to ask why their donation didn't process, it's a big win in that PayPal will not be regularly confusing donors into donating twice, which we then have to rectify. Grazie!

Dec 19 2019, 6:50 PM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog

Dec 18 2019

MBeat33 added a comment to T239180: PayPal recurring: backfilled automated cancel?.

thanks, @XenoRyet

Dec 18 2019, 6:51 PM · Fundraising Sprint YAMLton, the Musical, Fundraising Sprint X-rays, Recurring-Donations, Fundraising-Backlog

Dec 13 2019

MBeat33 created T240731: copyedit needed for Endowment TY email.
Dec 13 2019, 11:15 PM · Fundraising Sprint YAMLton, the Musical, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Dec 12 2019

MBeat33 added a comment to T240272: Recurring payment merchant reference ids are truncated when over .9.

@Cstone thank you for the fix and the metrics

Dec 12 2019, 3:17 PM · Fundraising Sprint YAMLton, the Musical, Patch-For-Review, Fundraising-Backlog

Dec 11 2019

MBeat33 added a comment to T240242: investigate unintended recurring from December 2019.

they don't seem clumped by date and they have a variety of utm_campaigns and utm_sources, so no real commonality there.

Dec 11 2019, 9:57 PM · Fundraising Sprint YAMLton, the Musical, Fundraising Sprint X-rays, Fundraising-Backlog

Dec 9 2019

MBeat33 renamed T240269: Civi dedupe count report and manual merges are hanging from Civi dedupe count report hanging to Civi dedupe count report and manual merges are hanging.
Dec 9 2019, 9:42 PM · FR-Civi-Dedupe, Fundraising-Backlog
MBeat33 created T240269: Civi dedupe count report and manual merges are hanging.
Dec 9 2019, 9:16 PM · FR-Civi-Dedupe, Fundraising-Backlog

Dec 8 2019

MBeat33 updated subscribers of T240079: post-donation survey link broken .
Dec 8 2019, 3:50 PM · Wikimedia-Fundraising
MBeat33 added a comment to T240079: post-donation survey link broken .

I have seen one ticket, we can check if other agents have encountered more tomorrow. Thanks, @Pcoombe

Dec 8 2019, 3:45 PM · Wikimedia-Fundraising

Dec 6 2019

MBeat33 renamed T240013: small copyedit fixes for TY email from small copyedit fix for TY email to small copyedit fixes for TY email.
Dec 6 2019, 4:58 PM · Fundraising-Backlog
MBeat33 created T240013: small copyedit fixes for TY email.
Dec 6 2019, 4:54 PM · Fundraising-Backlog

Dec 5 2019

MBeat33 added a comment to T239889: Update TY email copy, pt 2.

Thanks, all, this is greatly appreciated!

Dec 5 2019, 2:50 PM · Fundraising Sprint X-rays, Fundraising-Backlog
MBeat33 reopened T236803: Donors being asked to log in during donation (INGENICO) as "Open".

Zendesk 674304 reported this today:

Dec 5 2019, 3:44 AM · Fundraising Sprint X-rays, MW-1.35-notes (1.35.0-wmf.5; 2019-11-05), Fundraising Sprint Visual Basic Instinct, Fundraising-Backlog

Dec 4 2019

MBeat33 closed T239741: Ingenico recurring cancel process question as Resolved.

Thanks, @mepps and @Ejegg for clarifying this yesterday. I'll tell my team that all donations, even one-time's, in the Ingenico console will now have Order Type : VARIABLE RECURRING. We'll look to see if the console gives us some other way to differentiate them.

Dec 4 2019, 1:40 PM · FR-Ingenico, Recurring-Donations, Fundraising-Backlog

Dec 3 2019

MBeat33 added a comment to T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.

New case today #669121:
"donated today through Paypal, and got a notice that I needed to "confirm my donation" through your site. In doing so, I've now been double-charged. Paypal advises me to contact you first to resolve this."

Dec 3 2019, 10:01 PM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog
MBeat33 updated the task description for T239741: Ingenico recurring cancel process question.
Dec 3 2019, 7:22 PM · FR-Ingenico, Recurring-Donations, Fundraising-Backlog
MBeat33 created T239741: Ingenico recurring cancel process question.
Dec 3 2019, 7:04 PM · FR-Ingenico, Recurring-Donations, Fundraising-Backlog
MBeat33 created T239719: small format fix for recurring TY email.
Dec 3 2019, 3:42 PM · Fundraising-Backlog
MBeat33 closed T239677: Amazon TY emails in Civi being sent more slowly? as Resolved.

Got it, thanks, @Eileenmcnaughton

Dec 3 2019, 3:39 AM · FR-Amazon, Fundraising-Backlog
MBeat33 created T239677: Amazon TY emails in Civi being sent more slowly?.
Dec 3 2019, 3:35 AM · FR-Amazon, Fundraising-Backlog

Dec 2 2019

MBeat33 created T239627: Recurring monthly conversion - processing date question.
Dec 2 2019, 3:59 PM · Fundraising Sprint X-rays, Recurring-Donations, Fundraising-Backlog

Nov 26 2019

MBeat33 added a comment to T239180: PayPal recurring: backfilled automated cancel?.

@krobinson suggests this is related to something from last October - if there's already a task let me know

Nov 26 2019, 2:31 PM · Fundraising Sprint YAMLton, the Musical, Fundraising Sprint X-rays, Recurring-Donations, Fundraising-Backlog
MBeat33 triaged T239180: PayPal recurring: backfilled automated cancel? as High priority.

cid=8038820 also has Cancel Reason (auto) backfilled automated cancel, but the date is October 24th, 2018, and they have received 13 donations since then.

Nov 26 2019, 1:35 PM · Fundraising Sprint YAMLton, the Musical, Fundraising Sprint X-rays, Recurring-Donations, Fundraising-Backlog
MBeat33 added a comment to T238684: Update English TY email text based on donor feedback.

Thanks, @Cstone

Nov 26 2019, 2:30 AM · Fundraising Sprint X-rays, Fundraising Sprint A Wrinkle in Timezones, Fundraising-Backlog
MBeat33 created T239180: PayPal recurring: backfilled automated cancel?.
Nov 26 2019, 2:10 AM · Fundraising Sprint YAMLton, the Musical, Fundraising Sprint X-rays, Recurring-Donations, Fundraising-Backlog

Nov 24 2019

MBeat33 updated subscribers of T180751: Donation form Other amount field: 'minimum amount' error message.
Nov 24 2019, 7:26 PM · Wikimedia-Fundraising-Banners

Nov 20 2019

MBeat33 lowered the priority of T238689: Civi to IBM export: Ensure CIDs ordered in reverse chronological order from Unbreak Now! to Medium.
Nov 20 2019, 11:58 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising-Backlog
MBeat33 added a comment to T238689: Civi to IBM export: Ensure CIDs ordered in reverse chronological order.

Thank you @CCogdill_WMF

Nov 20 2019, 11:34 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising-Backlog
MBeat33 added a comment to T221271: Civi: create annual $ summary TY email button.

@mepps If donors have made neither one time nor recurrings, could Civi just show a 'no contribs in date range' message?

Nov 20 2019, 8:45 PM · Fundraising Sprint YAMLton, the Musical, Fundraising Sprint X-rays, Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Fundraising Sprint Sysadmin Kane, FR-Q2-FY2019-20-cleanup-list, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 added a comment to T238691: Update EOY Receipt Module to accept contact id argument.

Thanks! I will ask agents to be mindful of that when using the feature.

Nov 20 2019, 5:15 PM · Fundraising Sprint YAMLton, the Musical, Fundraising Sprint X-rays, Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Fundraising Sprint Sysadmin Kane, FR-Q2-FY2019-20-cleanup-list, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Nov 19 2019

MBeat33 added a comment to T238576: Investigate: Add support for Paypal micro transaction pricing for donations under $6.

Thanks, if the two flows can show in the same console that's peachy.

Nov 19 2019, 9:43 PM · Fr-planning-ahead, Fundraising-Backlog
MBeat33 added a comment to T238689: Civi to IBM export: Ensure CIDs ordered in reverse chronological order.

Many thanks, @CCogdill_WMF and @KHaggard !

Nov 19 2019, 9:24 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising-Backlog

Nov 18 2019

MBeat33 added a comment to T238576: Investigate: Add support for Paypal micro transaction pricing for donations under $6.

Thanks @Ejegg If PayPal would be unable to combine the two merchant IDs in the same console/account, that would definitely complicate donor services workflows.

Nov 18 2019, 7:29 PM · Fr-planning-ahead, Fundraising-Backlog

Nov 15 2019

MBeat33 added a comment to T238428: Adyen audit question: Nov refunds reaching Civi.

Many thanks for the speedy help!

Nov 15 2019, 8:24 PM · Fundraising Sprint X-rays, Fundraising Sprint A Wrinkle in Timezones, FR-Adyen, Fundraising-Backlog
MBeat33 added a comment to T236506: Get paypal to prevent older paypal recurring from sending inaccurate cancel email.

Cool! Thank you.

Nov 15 2019, 7:02 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising-Backlog
MBeat33 added a comment to T236506: Get paypal to prevent older paypal recurring from sending inaccurate cancel email.

Thanks, @XenoRyet as long as setting MAXFAILEDATTEMPTS to 0 won't affect anything adversely (in terms of how or whether the recurring donations process), I'm for it. I'm not sure whether fr-tech or Evelyn would be better to reach out to PayPal if we go forward on this, maybe it could be driven by the level of tech talk involved?

Nov 15 2019, 6:45 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising-Backlog
MBeat33 created T238428: Adyen audit question: Nov refunds reaching Civi.
Nov 15 2019, 5:56 PM · Fundraising Sprint X-rays, Fundraising Sprint A Wrinkle in Timezones, FR-Adyen, Fundraising-Backlog

Nov 13 2019

MBeat33 added a comment to T125272: Investigation: Create Preference Center for donors to manage email subscription preferences.

One nice-to-have on a preferences page:

Nov 13 2019, 9:01 PM · Fr-planning-ahead, Fundraising Sprint Princess Mongodb, Epic, Fundraising-Backlog

Nov 8 2019

MBeat33 added a comment to T195907: Annual totals receipt thank you email for recurring donors.

report all the dates in Hawaii time.

Nov 8 2019, 10:39 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Patch-For-Review, Fundraising Sprint Sysadmin Kane, FR-Q2-FY2019-20-cleanup-list, Fundraising-Backlog, Recurring-Donations, FR-Email
MBeat33 added a comment to T235126: New iframe failure issues (confirmed modern browsers).

thanks, @XenoRyet

Nov 8 2019, 10:20 PM · MW-1.35-notes (1.35.0-wmf.8; 2019-11-26), Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising-Backlog

Nov 6 2019

MBeat33 added a comment to T236506: Get paypal to prevent older paypal recurring from sending inaccurate cancel email.

What would be helpful in terms of donor-facing messaging is anything we can do to prevent Paypal from sending messaging saying that we canceled the recurring donation. I am unsure about what modifying the number of retries really means, and whether there are adverse consequences to that. Is it possible that T230064: Investigate how to generate generic email for failed recurring donations will make this task unnecessary?

Nov 6 2019, 11:29 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising-Backlog

Nov 5 2019

MBeat33 closed T237330: Civi: report 107 fritzing as Resolved.

Sandra and I can use the report again, so I'm marking this Resolved as a one-off.

Nov 5 2019, 4:38 PM · Fundraising-Backlog, Fr-CiviCRM-dedupe-FY2017/18
MBeat33 added a comment to T236243: Up-to-date Safari users getting unsupported browser errors.

Some donors are reporting successful retries using Safari, so maybe this was a transient bug? Will continue to monitor for coming weeks.

Nov 5 2019, 2:30 PM · donate.wikimedia.org, Fundraising-Backlog

Nov 4 2019

MBeat33 updated the task description for T237338: Civi: how to exclude recent Stripe donors from fundraising email sends?.
Nov 4 2019, 11:44 PM · Wikimedia-Fundraising-CiviCRM, FR-Email, Fundraising-Backlog
MBeat33 created T237338: Civi: how to exclude recent Stripe donors from fundraising email sends?.
Nov 4 2019, 11:36 PM · Wikimedia-Fundraising-CiviCRM, FR-Email, Fundraising-Backlog
MBeat33 created T237330: Civi: report 107 fritzing.
Nov 4 2019, 9:54 PM · Fundraising-Backlog, Fr-CiviCRM-dedupe-FY2017/18
MBeat33 updated subscribers of T236803: Donors being asked to log in during donation (INGENICO).

Donor cid=36730826 got this login error today. They donated successfully INGENICO ID 000000657040025678570000100001, Ref 71463648.2 but also ended up as a result of some confusion making a duplicate donation as cid=36730790. We'll refund one of them and apologize for the error.

Nov 4 2019, 9:34 PM · Fundraising Sprint X-rays, MW-1.35-notes (1.35.0-wmf.5; 2019-11-05), Fundraising Sprint Visual Basic Instinct, Fundraising-Backlog

Nov 1 2019

MBeat33 added a comment to T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.

Thanks, I'll cc you on the email to spoof@

Nov 1 2019, 9:51 PM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog
MBeat33 added a comment to T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.

Thank you for following up with them @EMartin, it's disappointing that they're pushing this back onto the donors, but not entirely surprising.

Nov 1 2019, 9:47 PM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog
MBeat33 added a comment to T195907: Annual totals receipt thank you email for recurring donors.

Thank you, @TSkaff this looks great. I like the text, and the chronological list of contributions.

Nov 1 2019, 5:26 PM · Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Patch-For-Review, Fundraising Sprint Sysadmin Kane, FR-Q2-FY2019-20-cleanup-list, Fundraising-Backlog, Recurring-Donations, FR-Email

Oct 31 2019

MBeat33 added a comment to T235450: Prevent target smart data from being lost on legacy merge screen.

Sounds good to me.

Oct 31 2019, 10:35 PM · Fundraising Sprint Autocorrect Astrology Ascendant, Fundraising Sprint YAMLton, the Musical, Fundraising Sprint X-rays, Fundraising Sprint A Wrinkle in Timezones, Fundraising Sprint Visual Basic Instinct, Patch-For-Review, FR-Civi-Dedupe, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 added a comment to T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.

Thank you!

Oct 31 2019, 9:59 PM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog
MBeat33 added a comment to T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.

Thanks for pushing PayPal, @EMartin That these extra donations are reaching Civi would seem to undercut PayPal's claims that this is fraud, right?

Oct 31 2019, 7:14 PM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog
MBeat33 added a comment to T222854: Link mailing data to contacts imported from RML.

3 do nothing - the impact of this is probably fairly low & may become lower as the script runs

Oct 31 2019, 6:35 PM · FR-Email, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Oct 30 2019

MBeat33 added a comment to T235220: Duplicate donations caused by PayPal's “Final Approval” messaging.

Ticket 636706 from 10/24

Oct 30 2019, 3:09 PM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog

Oct 29 2019

MBeat33 closed T230637: Civi: deduper showing Not symbol, freezing up as Resolved.

Nope, thank you @Eileenmcnaughton - Resolving

Oct 29 2019, 10:16 PM · Fr-CiviCRM-dedupe-FY2017/18, Fundraising-Backlog
MBeat33 closed T231332: Unusable emails addresses as Resolved.

Sure thing, and many thanks, this will improve a lot of different workflows!

Oct 29 2019, 9:23 PM · Fundraising Sprint Visual Basic Instinct, Fundraising Sprint Usual Subscripts, Fundraising Sprint Trojan Horse Wisperer, Fundraising Sprint Sysadmin Kane, Fundraising Sprint Rocky Horror Presentation Layer, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 added a comment to T236243: Up-to-date Safari users getting unsupported browser errors.

Thanks for improving the error message, @Pcoombe I will check open tickets to see if we have any useful new feedback, but I don't think we have any console logs yet.

Oct 29 2019, 7:25 PM · donate.wikimedia.org, Fundraising-Backlog
MBeat33 closed T135042: Civi: is it possible to correct obvious email address typos before deduping exact matches? as Resolved.

Solved in T231332: Unusable emails addresses

Oct 29 2019, 4:57 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 reopened T235220: Duplicate donations caused by PayPal's “Final Approval” messaging as "Open".

I am reopening this, as we've received new reports from donors about what sounds like the same issue. @EMartin would you let PayPal know that their report of the bug's demise was, as Twain would say, greatly exaggerated?

Oct 29 2019, 3:12 AM · Fundraising Sprint Trojan Horse Wisperer, FR-PayPal-ExpressCheckout, Fundraising-Backlog

Oct 28 2019

MBeat33 added a comment to T234360: Schedule job for annual totals emails.

Thank you @Ejegg for confirming the accelerated time is not a problem. Good point on the Engage delay! I would bet that the majority of recurring card/paypal donors are not also sending checks, though there are always exceptions. Handling those exceptions manually is probably worth it, if we keep the larger group of recurring donors from having to ask us directly for their receipts.

Oct 28 2019, 1:35 PM · Fundraising Sprint YAMLton, the Musical, Fundraising Sprint Sysadmin Kane, FR-Q2-FY2019-20-cleanup-list, Fundraising-Backlog, Recurring-Donations, FR-Email

Oct 24 2019

MBeat33 added a comment to T234360: Schedule job for annual totals emails.

Talking January scheduling at creative offsite (January TY email campaign, and such), it's emerging that the sooner we can send these annual summary emails the better. Could we get these all sent the first three days of January? @DStrine @Ejegg

Oct 24 2019, 10:13 AM · Fundraising Sprint YAMLton, the Musical, Fundraising Sprint Sysadmin Kane, FR-Q2-FY2019-20-cleanup-list, Fundraising-Backlog, Recurring-Donations, FR-Email

Oct 23 2019

MBeat33 added a comment to T236243: Up-to-date Safari users getting unsupported browser errors.

Thanks, @Pcoombe we'll ask these donors for the usual extra technical details.

Oct 23 2019, 11:31 AM · donate.wikimedia.org, Fundraising-Backlog
MBeat33 created T236243: Up-to-date Safari users getting unsupported browser errors.
Oct 23 2019, 10:59 AM · donate.wikimedia.org, Fundraising-Backlog