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MBeat33 (michael beattie)
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User Details

User Since
Jun 17 2015, 1:45 PM (263 w, 6 d)
Availability
Available
IRC Nick
MBeat
LDAP User
Unknown
MediaWiki User
MBeat33 [ Global Accounts ]

Recent Activity

Today

MBeat33 added a comment to T251547: Ingenico refunds from 2020 not in Civi.

Some refunds we performed in June for CID cid=26093476 also have not reached Civi:

Tue, Jul 7, 4:44 PM · FR-Ingenico, Fundraising-Backlog
MBeat33 renamed T251547: Ingenico refunds from 2020 not in Civi from Ingenico refunds from February and March 2020 not in Civi to Ingenico refunds from 2020 not in Civi.
Tue, Jul 7, 4:38 PM · FR-Ingenico, Fundraising-Backlog

Yesterday

MBeat33 added a comment to T253326: Civi: possible email_greeting TY email feature request.

Thank you @DStrine

Mon, Jul 6, 10:58 PM · FR-AutoTY-Email, Fundraising-Backlog

Wed, Jul 1

MBeat33 closed T244797: translate monthly conversion TY email, a subtask of T235689: EPIC: Make monthly convert default and add options for on/off switch, as Resolved.
Wed, Jul 1, 4:24 AM · Epic, Fundraising-Backlog
MBeat33 closed T244797: translate monthly conversion TY email as Resolved.

Closing this as duplicate, thanks for flagging @CDenes_WMF

Wed, Jul 1, 4:23 AM · FR-AutoTY-Email, Fundraising-Backlog
MBeat33 added a comment to T253326: Civi: possible email_greeting TY email feature request.

fwiw this sample form looks like option 1a, with the donor's first name in the salutation, and the full name below near the summary details

Wed, Jul 1, 3:49 AM · FR-AutoTY-Email, Fundraising-Backlog

Thu, Jun 25

MBeat33 updated subscribers of T254032: Removing asterisks in payment page card number field.

Personally I think the 0000s may be more intuitive than a single # (and #s in groups of 4 might look like numbers have been entered and hidden), so I'd say go with the 0000s. @Pcoombe @CDenes_WMF you were in the other task about this, so I thought I'd loop you in to socialize the decision: do 0000's work for you here?

Thu, Jun 25, 8:31 PM · Fundraising Sprint MySQL is YourSQL and WeSQL, Fundraising-Backlog
MBeat33 closed T242809: Asterisks in card # field make donors think their number is autofilled as Resolved.

Marking resolved as a duplicate of T254032: Removing asterisks in payment page card number field

Thu, Jun 25, 8:13 PM · Fundraising-Backlog
MBeat33 added a comment to T254032: Removing asterisks in payment page card number field.

Clearly what we need is an ABC test of **** versus 1234 versus 0000, with a pop up for AmEx users translated into all languages and - just kidding! 0000s sounds good to me, thanks for the suggestion and documentation @DStrine @mepps

Thu, Jun 25, 8:12 PM · Fundraising Sprint MySQL is YourSQL and WeSQL, Fundraising-Backlog

Wed, Jun 24

MBeat33 added a comment to T256316: Civi Dedupe: enable Deduper to handle multiple email addresses.

@SHust says this use case is the main reason agents go back to the legacy interface, so if we could add this functionality, agents could work exclusively from Deduper.

Wed, Jun 24, 8:31 PM · FR-Civi-Dedupe, Fundraising-Backlog
MBeat33 created T256316: Civi Dedupe: enable Deduper to handle multiple email addresses.
Wed, Jun 24, 8:29 PM · FR-Civi-Dedupe, Fundraising-Backlog
MBeat33 created T256314: Civi Dedupe: show Last Donated date at top of legacy dedupe screen.
Wed, Jun 24, 8:16 PM · FR-Civi-Dedupe, Fundraising-Backlog

Thu, Jun 18

MBeat33 updated subscribers of T255837: add translations to generic email for failed recurring donations .
Thu, Jun 18, 11:52 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated the task description for T255837: add translations to generic email for failed recurring donations .
Thu, Jun 18, 11:48 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 created T255837: add translations to generic email for failed recurring donations .
Thu, Jun 18, 11:40 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Wed, Jun 17

MBeat33 created T255691: PayPal recurring donation question.
Wed, Jun 17, 4:01 PM · FR-PayPal-ExpressCheckout, Recurring-Donations, Fundraising-Backlog

Tue, Jun 16

MBeat33 updated subscribers of T230064: generate generic email for failed recurring donations .

Confirmed in call that for English this is switched on as of today - thank you!

Tue, Jun 16, 8:55 PM · Fundraising Sprint Lazy Loading Life, Fundraising Sprint Kavascript: the chill new language, Fundraising Sprint Just space out, Fundraising Sprint Ice cream cures everything, Fundraising Sprint Heaven is a page on Wikipedia, fundraising Sprint Grep works IRL, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 closed T247343: Estimate amount of not-yet Deduped Civi Records as Resolved.

"answer is 800k+"

Tue, Jun 16, 2:13 PM · FR-Civi-Dedupe, Fundraising-Backlog

Mon, Jun 15

MBeat33 added a comment to T242001: Civi: annual summary email - add tax deductibility language.

US and NL will cover almost all of our tax receipt requests @DStrine Canada is a very small part of them.

Mon, Jun 15, 4:46 PM · Fundraising Sprint MySQL is YourSQL and WeSQL, Fundraising Sprint Lazy Loading Life, Fundraising Sprint Kavascript: the chill new language, FR-AutoTY-Email, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Fri, Jun 12

MBeat33 added a comment to T255160: Civi access for Donor Services agent Amber.

Thank you!

Fri, Jun 12, 3:54 PM · fundraising-tech-ops, Fundraising-Backlog

Thu, Jun 11

MBeat33 added a comment to T255160: Civi access for Donor Services agent Amber.

Lisa Gruwell

12:29 PM (31 minutes ago)

to me
Approved!

Thu, Jun 11, 5:02 PM · fundraising-tech-ops, Fundraising-Backlog
MBeat33 added a comment to T255163: Civi access for Donor Services agent Tomasz.

Lisa Gruwell

12:29 PM (31 minutes ago)

to me
Approved!

Thu, Jun 11, 5:01 PM · fundraising-tech-ops, Fundraising-Backlog
MBeat33 added a comment to T255160: Civi access for Donor Services agent Amber.

Sure thing, @DStrine

Thu, Jun 11, 4:18 PM · fundraising-tech-ops, Fundraising-Backlog
MBeat33 created T255163: Civi access for Donor Services agent Tomasz.
Thu, Jun 11, 4:17 PM · fundraising-tech-ops, Fundraising-Backlog
MBeat33 renamed T255160: Civi access for Donor Services agent Amber from Civi access for Donor Services agents Amber and Tomasz to Civi access for Donor Services agent Amber.
Thu, Jun 11, 4:16 PM · fundraising-tech-ops, Fundraising-Backlog
MBeat33 created T255160: Civi access for Donor Services agent Amber.
Thu, Jun 11, 3:54 PM · fundraising-tech-ops, Fundraising-Backlog

Wed, Jun 10

MBeat33 added a comment to T254815: Civi: manual dedupe is slow.

Thank you @Eileen McNaughton <emcnaughton@wikimedia.org>

Wed, Jun 10, 10:34 PM · Fundraising Sprint Lazy Loading Life, FR-Civi-Dedupe, Fundraising-Backlog
MBeat33 added a comment to T254815: Civi: manual dedupe is slow.

@Eileenmcnaughton I'm not sure if this is related to this task, but multiple agents are getting this error today when deduping:

Wed, Jun 10, 1:49 PM · Fundraising Sprint Lazy Loading Life, FR-Civi-Dedupe, Fundraising-Backlog

Tue, Jun 9

MBeat33 added a comment to T230064: generate generic email for failed recurring donations .

Thank you @Eileenmcnaughton!

Tue, Jun 9, 10:04 PM · Fundraising Sprint Lazy Loading Life, Fundraising Sprint Kavascript: the chill new language, Fundraising Sprint Just space out, Fundraising Sprint Ice cream cures everything, Fundraising Sprint Heaven is a page on Wikipedia, fundraising Sprint Grep works IRL, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Mon, Jun 8

MBeat33 created T254815: Civi: manual dedupe is slow.
Mon, Jun 8, 8:03 PM · Fundraising Sprint Lazy Loading Life, FR-Civi-Dedupe, Fundraising-Backlog

May 29 2020

MBeat33 added a comment to T254032: Removing asterisks in payment page card number field.

I've seen some websites use 1224 1234 1234 1234 in the card field, so that's one option.

May 29 2020, 7:52 PM · Fundraising Sprint MySQL is YourSQL and WeSQL, Fundraising-Backlog

May 28 2020

MBeat33 added a comment to T252932: Forwarding or alias for fundraising@.

donate@ is an address that is set up as a support address in Zendesk, so anything sent to it goes to the DS team

May 28 2020, 7:27 PM · Operations, Mail
MBeat33 added a comment to T253326: Civi: possible email_greeting TY email feature request.

Hungarian is customary to use the surname in the salutation, I'm pretty sure.

May 28 2020, 6:15 PM · FR-AutoTY-Email, Fundraising-Backlog

May 27 2020

MBeat33 added a comment to T252932: Forwarding or alias for fundraising@.

Thank you @Dzahn for the substantial update. I really appreciate it and am learning this is a pretty layered question. I am meeting with Josephine tomorrow to see if we can push forward any of the steps to simplify these emails.

May 27 2020, 11:49 PM · Operations, Mail
MBeat33 updated subscribers of T253259: Civi: recurring Ingenico status question.

In meeting today, fr-tech checked logs and it's not clear yet what happened with this one. @Ejegg mentioned possibly running sql queries to find the # of 'not yet canceled's' versus 'next scheduled dates' to see how many like this there may be.

May 27 2020, 10:35 PM · Recurring-Donations, Fundraising-Backlog
MBeat33 added a comment to T253326: Civi: possible email_greeting TY email feature request.

Some notes from the meeting today:

May 27 2020, 10:34 PM · FR-AutoTY-Email, Fundraising-Backlog
MBeat33 updated subscribers of T238156: Dedupe suggestion: track down OG contact records for "new" donors.
May 27 2020, 9:35 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 added a comment to T246239: donate.wiki FAQ page browser scroll issue.

Thanks, @Pcoombe

May 27 2020, 2:14 PM · donate.wikimedia.org, Fundraising-Backlog

May 21 2020

MBeat33 added a comment to T253347: Gather information related to audit files and Civi import timings.

Thank you for this task, @EMartin

May 21 2020, 9:44 PM · Fundraising-Backlog
MBeat33 created T253326: Civi: possible email_greeting TY email feature request.
May 21 2020, 4:17 PM · FR-AutoTY-Email, Fundraising-Backlog

May 20 2020

MBeat33 created T253259: Civi: recurring Ingenico status question.
May 20 2020, 7:38 PM · Recurring-Donations, Fundraising-Backlog

May 19 2020

MBeat33 added a comment to T252932: Forwarding or alias for fundraising@.

Thank you @Dzahn and @JGulingan

May 19 2020, 11:55 PM · Operations, Mail

May 14 2020

MBeat33 updated subscribers of T251547: Ingenico refunds from 2020 not in Civi.
May 14 2020, 6:23 PM · FR-Ingenico, Fundraising-Backlog

May 13 2020

MBeat33 added a comment to T249153: Civi: enable all DS agents to delete smart groups.

will check with Rakhi to see if her permission has changed

May 13 2020, 8:57 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog, FR-Civi-Dedupe
MBeat33 created T252715: Enable Civi to more accurately reflect Silverpop unsubscribes.
May 13 2020, 8:56 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

May 6 2020

MBeat33 added a comment to T233251: Process Adyen IPN messages in parallel (improve TY delivery times).

I'm concerned that with scaling up transaction volume (if we go w/Adyen for EN6C cards for example) we might see an increase in donors asking if we received their successful donations. If we see that in Q2 I might ask to prioritize this task higher.

May 6 2020, 3:57 PM · FR-Adyen, FR-Q2-FY2019-20-cleanup-list, Fundraising-Backlog

May 5 2020

MBeat33 created T251958: Contacts merged by deduper script missing target field and filters not working on report 107.
May 5 2020, 11:17 PM · Patch-For-Review, Fundraising Sprint Just space out, FR-Civi-Dedupe, Fundraising-Backlog
MBeat33 added a comment to T251822: IL Adyen test donation questions.

Many thanks, @Cstone

May 5 2020, 4:24 PM · Fundraising Sprint Ice cream cures everything, FR-Adyen, Fundraising-Backlog

May 4 2020

MBeat33 created T251822: IL Adyen test donation questions.
May 4 2020, 7:49 PM · Fundraising Sprint Ice cream cures everything, FR-Adyen, Fundraising-Backlog
MBeat33 closed T251793: make donate.wiki NL landing page point to recurring iDEAL via Adyen as Resolved.

Who rocks? Sam and Moska rock. Thank you.

May 4 2020, 6:31 PM · Recurring-Donations, donate.wikimedia.org, Fundraising-Backlog
MBeat33 created T251793: make donate.wiki NL landing page point to recurring iDEAL via Adyen.
May 4 2020, 5:30 PM · Recurring-Donations, donate.wikimedia.org, Fundraising-Backlog

May 1 2020

MBeat33 renamed T251547: Ingenico refunds from 2020 not in Civi from Ingenico refunds from February 2020 not in Civi to Ingenico refunds from February and March 2020 not in Civi.
May 1 2020, 9:28 PM · FR-Ingenico, Fundraising-Backlog
MBeat33 added a comment to T251547: Ingenico refunds from 2020 not in Civi.

There are more refunds that never transmitted from Ingenico to Civi:

May 1 2020, 9:27 PM · FR-Ingenico, Fundraising-Backlog
MBeat33 closed T251296: Recent settled Adyen iDEALs not reaching Civi as Resolved.

Thanks, @Cstone, and sorry for my mistake on the dates for those.

May 1 2020, 5:53 PM · MW-1.35-notes (1.35.0-wmf.31; 2020-05-05), Fundraising Sprint Ice cream cures everything, FR-Adyen, Fundraising-Backlog
MBeat33 added a comment to T251296: Recent settled Adyen iDEALs not reaching Civi.

Thank you @Cstone Do you know if the two examples from the 29th should have been prevented by the fix from the 28th?

May 1 2020, 5:46 PM · MW-1.35-notes (1.35.0-wmf.31; 2020-05-05), Fundraising Sprint Ice cream cures everything, FR-Adyen, Fundraising-Backlog
MBeat33 added a comment to T251296: Recent settled Adyen iDEALs not reaching Civi.

We are continuing to see bulk email complaints from donors whose recent contributions via iDEAL/Adyen have not reached Civi. Kris just processed about a dozen, of which these are a sample:

May 1 2020, 2:42 PM · MW-1.35-notes (1.35.0-wmf.31; 2020-05-05), Fundraising Sprint Ice cream cures everything, FR-Adyen, Fundraising-Backlog
MBeat33 reopened T251296: Recent settled Adyen iDEALs not reaching Civi as "Open".

Kris H found another one. Trxn 80213557.1 was settled and captured at Adyen on 2020-04-25 13:36:34 PDT but is still not in Civi. cid=20454734 is the only donor record with that email address - can you remind me when the patch was applied? What's the date after which we wouldn't expect to see any more stragglers, @AndyRussG ?

May 1 2020, 4:32 AM · MW-1.35-notes (1.35.0-wmf.31; 2020-05-05), Fundraising Sprint Ice cream cures everything, FR-Adyen, Fundraising-Backlog

Apr 30 2020

MBeat33 created T251547: Ingenico refunds from 2020 not in Civi.
Apr 30 2020, 5:52 PM · FR-Ingenico, Fundraising-Backlog

Apr 29 2020

MBeat33 closed T251296: Recent settled Adyen iDEALs not reaching Civi as Resolved.

After checking in with fr-tech just now, this looks not be an issue during tomorrow's send or going forward. The affected donors from before yesterday's patch will get their TY emails with the weekly audit, and we can follow up with them as needed. Thanks to all who helped resolve this one!

Apr 29 2020, 7:21 PM · MW-1.35-notes (1.35.0-wmf.31; 2020-05-05), Fundraising Sprint Ice cream cures everything, FR-Adyen, Fundraising-Backlog
MBeat33 added a comment to T251296: Recent settled Adyen iDEALs not reaching Civi.

@AndyRussG thank you! Please do send me the list of the donors whose transactions have settled but who haven't received TYs, as some of them may have changed methods to donate and we can follow up with them generally.

Apr 29 2020, 2:13 PM · MW-1.35-notes (1.35.0-wmf.31; 2020-05-05), Fundraising Sprint Ice cream cures everything, FR-Adyen, Fundraising-Backlog

Apr 28 2020

MBeat33 added a comment to T251296: Recent settled Adyen iDEALs not reaching Civi.

Great, thank you.

Apr 28 2020, 8:09 PM · MW-1.35-notes (1.35.0-wmf.31; 2020-05-05), Fundraising Sprint Ice cream cures everything, FR-Adyen, Fundraising-Backlog
MBeat33 added a comment to T251296: Recent settled Adyen iDEALs not reaching Civi.

Thanks, @Ejegg - do you know what the 'real' status of these donations is? Should we refund three of them if one will settle into Civi?

Apr 28 2020, 7:24 PM · MW-1.35-notes (1.35.0-wmf.31; 2020-05-05), Fundraising Sprint Ice cream cures everything, FR-Adyen, Fundraising-Backlog
MBeat33 renamed T251296: Recent settled Adyen iDEALs not reaching Civi from Recent settled Adyen iDEALs not reachning Civi to Recent settled Adyen iDEALs not reaching Civi.
Apr 28 2020, 4:28 PM · MW-1.35-notes (1.35.0-wmf.31; 2020-05-05), Fundraising Sprint Ice cream cures everything, FR-Adyen, Fundraising-Backlog
MBeat33 triaged T251296: Recent settled Adyen iDEALs not reaching Civi as High priority.
Apr 28 2020, 4:28 PM · MW-1.35-notes (1.35.0-wmf.31; 2020-05-05), Fundraising Sprint Ice cream cures everything, FR-Adyen, Fundraising-Backlog
MBeat33 created T251296: Recent settled Adyen iDEALs not reaching Civi.
Apr 28 2020, 4:28 PM · MW-1.35-notes (1.35.0-wmf.31; 2020-05-05), Fundraising Sprint Ice cream cures everything, FR-Adyen, Fundraising-Backlog
MBeat33 updated subscribers of T249863: Civi: send monthly transaction receipt to recurring donors.
Apr 28 2020, 1:48 PM · FR-AutoTY-Email, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Apr 16 2020

MBeat33 added a comment to T249951: PayPal recurring: cycle of authorization reversals?.

@EMartin we got another one just now, where a recurring PayPal is not processing, but the donor seems to have not received the usual email from Paypal:

Apr 16 2020, 9:51 PM · Fundraising Sprint Ice cream cures everything, Fundraising Sprint Heaven is a page on Wikipedia, Recurring-Donations, Fundraising-Backlog
MBeat33 added a comment to T249951: PayPal recurring: cycle of authorization reversals?.

After checking with @EMartin we'll wait to see if the donor comes back with anything interesting - this one case is probably not worth escalating to our PayPal rep yet.

Apr 16 2020, 6:18 PM · Fundraising Sprint Ice cream cures everything, Fundraising Sprint Heaven is a page on Wikipedia, Recurring-Donations, Fundraising-Backlog
MBeat33 added a comment to T250123: Civi search adyen % + recurring=yes yields no results.

Thanks, @Cstone I've updated Collab documentation with that information.

Apr 16 2020, 12:44 AM · Fundraising Sprint Ice cream cures everything, Fundraising Sprint Heaven is a page on Wikipedia, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Apr 15 2020

MBeat33 added a comment to T250279: Civi active recurring donations showing as grayed out - how to cancel?.

possibly older donations affected:

Apr 15 2020, 7:14 PM · Fundraising Sprint Heaven is a page on Wikipedia, Wikimedia-Fundraising-CiviCRM, Recurring-Donations, Fundraising-Backlog
MBeat33 added a comment to T250279: Civi active recurring donations showing as grayed out - how to cancel?.

Thanks, @mepps! Is the comment in IRC that this change started on Mar 25 accurate? If so we can review all the manual cancels from then forward, and if the date is different please let me know.

Apr 15 2020, 3:36 PM · Fundraising Sprint Heaven is a page on Wikipedia, Wikimedia-Fundraising-CiviCRM, Recurring-Donations, Fundraising-Backlog
MBeat33 added a comment to T250279: Civi active recurring donations showing as grayed out - how to cancel?.

Thanks all. Yes, @mepps I think until recently the complete ones were showing as black, not grey, and we were able to cancel them manually.

Apr 15 2020, 3:05 PM · Fundraising Sprint Heaven is a page on Wikipedia, Wikimedia-Fundraising-CiviCRM, Recurring-Donations, Fundraising-Backlog
MBeat33 created T250279: Civi active recurring donations showing as grayed out - how to cancel?.
Apr 15 2020, 1:10 PM · Fundraising Sprint Heaven is a page on Wikipedia, Wikimedia-Fundraising-CiviCRM, Recurring-Donations, Fundraising-Backlog
MBeat33 added a comment to T249951: PayPal recurring: cycle of authorization reversals?.

This donation now says Apr 18, 2020 is the next time PayPal will attempt to charge this. I have asked the donor to log in to their PayPal account to see if PayPal gives them any visibility into what's going on, but it sounds sort of unusual ("withdrawals followed by immediate refunds") and may not be the usual error caused by Paypal requiring donors to have a back up payment method.

Apr 15 2020, 12:08 AM · Fundraising Sprint Ice cream cures everything, Fundraising Sprint Heaven is a page on Wikipedia, Recurring-Donations, Fundraising-Backlog

Apr 14 2020

MBeat33 added a comment to T249771: Missing information on the Engage Receipt.

Thank you for the info, @LeanneS

Apr 14 2020, 2:10 AM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Apr 13 2020

MBeat33 created T250123: Civi search adyen % + recurring=yes yields no results.
Apr 13 2020, 11:35 PM · Fundraising Sprint Ice cream cures everything, Fundraising Sprint Heaven is a page on Wikipedia, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog

Apr 10 2020

MBeat33 updated subscribers of T239719: small format fix for recurring TY email.
Apr 10 2020, 9:26 PM · FR-AutoTY-Email, Fundraising-Backlog
MBeat33 updated subscribers of T240013: small copyedit fixes for TY email.
Apr 10 2020, 9:26 PM · FR-AutoTY-Email, Fundraising-Backlog
MBeat33 updated subscribers of T241994: Civi: EoY recurring summary email - salutation format issue?.
Apr 10 2020, 9:25 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated subscribers of T242001: Civi: annual summary email - add tax deductibility language.
Apr 10 2020, 9:25 PM · Fundraising Sprint MySQL is YourSQL and WeSQL, Fundraising Sprint Lazy Loading Life, Fundraising Sprint Kavascript: the chill new language, FR-AutoTY-Email, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated subscribers of T242799: Civi: EoY recurring summary email - donation amount format confusing donors.
Apr 10 2020, 9:24 PM · Recurring-Donations, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated subscribers of T242800: Civi: EoY recurring summary email - "Your continuing support" confusing donors who canceled.
Apr 10 2020, 9:23 PM · Recurring-Donations, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated subscribers of T242801: Civi: EoY recurring summary email - exclude canceled recurrings w/only 1 donation (audit file?).
Apr 10 2020, 9:23 PM · Recurring-Donations, FR-Ingenico, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated subscribers of T244797: translate monthly conversion TY email.
Apr 10 2020, 9:22 PM · FR-AutoTY-Email, Fundraising-Backlog
MBeat33 updated subscribers of T249771: Missing information on the Engage Receipt.
Apr 10 2020, 9:21 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 created T249951: PayPal recurring: cycle of authorization reversals?.
Apr 10 2020, 8:02 PM · Fundraising Sprint Ice cream cures everything, Fundraising Sprint Heaven is a page on Wikipedia, Recurring-Donations, Fundraising-Backlog

Apr 9 2020

MBeat33 updated subscribers of T239719: small format fix for recurring TY email.
Apr 9 2020, 9:54 PM · FR-AutoTY-Email, Fundraising-Backlog
MBeat33 updated subscribers of T240013: small copyedit fixes for TY email.
Apr 9 2020, 9:54 PM · FR-AutoTY-Email, Fundraising-Backlog
MBeat33 updated subscribers of T241994: Civi: EoY recurring summary email - salutation format issue?.
Apr 9 2020, 9:53 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated subscribers of T242001: Civi: annual summary email - add tax deductibility language.
Apr 9 2020, 9:53 PM · Fundraising Sprint MySQL is YourSQL and WeSQL, Fundraising Sprint Lazy Loading Life, Fundraising Sprint Kavascript: the chill new language, FR-AutoTY-Email, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated subscribers of T242799: Civi: EoY recurring summary email - donation amount format confusing donors.
Apr 9 2020, 9:49 PM · Recurring-Donations, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated subscribers of T242800: Civi: EoY recurring summary email - "Your continuing support" confusing donors who canceled.
Apr 9 2020, 9:49 PM · Recurring-Donations, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated subscribers of T242801: Civi: EoY recurring summary email - exclude canceled recurrings w/only 1 donation (audit file?).
Apr 9 2020, 9:48 PM · Recurring-Donations, FR-Ingenico, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated the task description for T242801: Civi: EoY recurring summary email - exclude canceled recurrings w/only 1 donation (audit file?).
Apr 9 2020, 9:48 PM · Recurring-Donations, FR-Ingenico, Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated subscribers of T244797: translate monthly conversion TY email.
Apr 9 2020, 9:47 PM · FR-AutoTY-Email, Fundraising-Backlog
MBeat33 updated subscribers of T249771: Missing information on the Engage Receipt.
Apr 9 2020, 8:22 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 added a comment to T249771: Missing information on the Engage Receipt.

More about the use case: the donor in cid=31594834 reached out to us in Zendesk because the TY email they received for their recent check donation did not have the "no goods or services" text, so they were unable to use it as an official receipt. This generates more manual work for Donor Services, and seems like it shouldn't be too much work to automate?

Apr 9 2020, 8:22 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 added a project to T249771: Missing information on the Engage Receipt: Wikimedia-Fundraising-CiviCRM.
Apr 9 2020, 8:10 PM · Wikimedia-Fundraising-CiviCRM, Fundraising-Backlog
MBeat33 updated subscribers of T248358: EPIC: Auto TY emails from Civi.
Apr 9 2020, 8:01 PM · Epic, FR-AutoTY-Email, Fundraising-Backlog
MBeat33 added a comment to T248358: EPIC: Auto TY emails from Civi.

To simplify one of the User Stories: "As a DS team member I need an option to send a single TY email or an annual summary in multiple locations in civi" - it's perfectly ok if there is just one location in Civi from which to manually send one time and annual summary TY emails.

Apr 9 2020, 8:01 PM · Epic, FR-AutoTY-Email, Fundraising-Backlog