User Details
- User Since
- Jun 9 2021, 3:15 PM (262 w, 4 h)
- Availability
- Available
- LDAP User
- Unknown
- MediaWiki User
- RKumar (WMF) [ Global Accounts ]
Today
From dLocal "I'd like to share some clarity about the current status of Breb and Yape. Currently we're working with the partners to get everything we need to start processing in the live environment.
In the meantime, we can start working with the sandbox environment.
From dlocal "I'd like to share some clarity about the current status of Breb and Yape. Currently we're working with the partners to get everything we need to start processing in the live environment.
In the meantime, we can start working with the sandbox environment.
Sure. I will add to the agenda.
Yesterday
Thu, Jun 11
this is in final stages of testing. @MDemosWMF is working with Engage, Adyen and Gr4vy on this.
We are already processing credit cards for India via Adyen.
Thu, Jun 4
Contract is completed so we can proceed with adding Bre-B and Yape now.
Contract is completed so we can proceed with adding Bre-B and Yape now.
Fri, May 29
https://civicrm.wikimedia.org/civicrm/contact/view?reset=1&cid=51892697 - Would you be able to tell which one is not settled yet?
https://civicrm.wikimedia.org/civicrm/contact/view/contribution?reset=1&action=view&id=141718950 - This is an ACH transaction that failed due to capture rejected by acquirer.
Wed, May 27
I have reviewed the deposit debited from your Merchant Account WikimediaDonations. The reason you did not receive the full payout for batch 1189 is due to a Deposit Correction.
Tue, May 26
Apr 29 2026
Above are the unsupported currency list. Can we put validation by currency to prompt donors to use any other card? Thank you.
Apr 28 2026
We do have run campaigns in BDT currency or Bangladesh, this is generally one of case. I am working with Adyen to get more unsupported currencies by Amex in the meanwhile. So not an urgency as such. Ty.
Apr 27 2026
Apr 24 2026
thank you. I can see it in Civi now. I am awaiting donation to settle in Adyen. It is still sentforsettle.
Transaction ID Gr4vy: 46b25538-ed27-48c1-9fab-2ce7c5dd5e8a
shows up in Gr4vy and Adyen (PSP Ref #: PKMPT7GLM4F4VGH6) but it is not showing up in Civi. CID: 70067087 (not sharing email for PII reason).
Thank you. Reached out to tester for test donation.
Apr 16 2026
Apr 15 2026
I checked the Adyen docs and Blik does not support recurring as of now. https://docs.adyen.com/payment-methods/blik/
Sure. Thank you!
Apr 14 2026
Apr 6 2026
Mar 30 2026
thank you. Will share with the tester.
Please provide the test link once it is ready. Ty!
Mar 26 2026
CID:
31779349 / 498. Recurring created. Can we charge before the due date to check if it is working fine? Then I would like to cancel the recurring to check the cancelation flow too.
Test successful CID: 70167889.
Mar 25 2026
Vipps is available on Gr4vy now.
Test in progress.
Mar 19 2026
Thank you @Cstone
Sure. Ty! Does this issue impact the upcoming JP campaign?
I refunded the donations and the refunds are showing up in Civi as separate lines.
I can see the donations in Civi now. Ty.
Mar 17 2026
Mar 11 2026
NL campaign dates: 22 Mar - 3rd April.
Mar 9 2026
tested successfully however awaiting the donation to be settled in Adyen and then refund it. CID: 70115685
On it to reach out to tester.
Mar 6 2026
thank you @Ejegg
Mar 5 2026
However, previous two donations show completed in Civi although they have been canceled in Adyen.
CID: 70064207
The donation shows settled now. I also refunded it and it completed and shows up i Civi. All looks good to go now. Thank you @Ejegg.
Mar 4 2026
I have reached out to user to check if he can do more test. Ty.
Mar 3 2026
Yes, available via Gr4vy now. Here is the link to the document: https://docs.gr4vy.com/connections/payments/dlocal-pix#recurring-transactions
Feb 27 2026
Another issue - Although I canceled the donation on Feb 19, 2026, it is still showing completed in Civi. CID: 70064207. PSP Reference# NMJ5XFBSBWD6NHB9.
Feb 26 2026
Feb 24 2026
Opening this since the donation is still in Authorised status.
Feb 23 2026
Adyen PSP ref MBLBF89K769LCCB9 - this is done almost 6 hours back but still in authorised status. Do you think we need to wait for more time? @Ejegg
Sure. Asked tester to create another test donation. Ty.
Feb 19 2026
Thank you @Ejegg . I am canceling the current test donations to refund to users.
Two test donations are made but both are still in Authorised status after more than 48 hours. Here is what Adyen says about it:
Feb 17 2026
https://wikimedia.gr4vy.app/merchants/default/connections/payment-services/adyen-onlinebankingcz - It is available in Gr4vy so can we prioritise this as we have campaign coming up next month. Ty.
Ok. Sure. I will let them know.
@Ejegg - Two testers successfully made the donations however both are showing up in Adyen but not in Gr4vy. Could you please share the Gr4vy test links? Ty.
Feb 14 2026
Thank you, I am trying to find someone locally to test it.
Feb 10 2026
Added to issue tracker.
Jan 20 2026
I have sent the list of all countries to our account manager - Adyen to reconfirm on all countries.
Jan 15 2026
CID: 69682431. The backend processor is Adyen and Gateway is Gr4vy but it is showing up in Metabase gateway is showing up as American Express. I have raised this to Analytics too via Asana.
Jan 14 2026
It has been not since there are a lot more countries on the form. I can do that by early next week and update all here.
https://docs.google.com/spreadsheets/d/1Sah7uDHG3yktxnEi5nI-TkpBm4gu0jDO5pjkDq9F8A8/edit?gid=103545794#gid=103545794. Here is the link to supported countries with payment methods and backend processor.
Dec 8 2025
I can see the donation in Civi now. Ty.
Dec 5 2025
It is not showing up in Civi, is this intended? CID: 880743
Nov 28 2025
Nov 26 2025
There’s no widespread “Discover credit card” issued in India like Visa or Mastercard. Although users from other countries can use Discover card on partner networks like Rupay or Diners. So in you case Michael, probably Discover used partner network letting the transaction go through.
Nov 11 2025
Hi Anil - I have shared the minimum cost scenarios document with you. It does say:
Nov 3 2025
Oct 29 2025
Adyen PSP: W2G4QHFSFGBC9KQ9 - Sent for settle. I will update the ticket once it is settled.
Have reached out to Eric for test donation using the link provided.
Oct 23 2025
Yes, awaiting since the link provided is not working. Here are the slack threads: https://wikimedia.slack.com/archives/C045WH0QYS2/p1760619327723959
Oct 15 2025
I shared the recurring link with 2 testers and I see for both recurring is not created. CID:
56900177 / 2490 and 880743.
Oct 9 2025
I have sent an email to Adyen support and Account manager to get more information.
Oct 6 2025
Can you share the link to test one-time and recurring? Ty.
Sep 30 2025
Sure.
Sep 29 2025
Sep 25 2025
What markets is it available in -Poland
Currencies supported - PLN
Recurring supported? - No
3DS required, if yes then related set ups - Do not think so since it is a bank transfer payment method.
Please confirm it’s available via which PSP - Adyen
Wallet, card or other - Bank transfer
Provide payment method mark to FR-tech and online - Will update
Any relevant timelines to be aware of (e.g. campaign start dates) - Bundle in Mar-April 2026.
Sep 16 2025
Thank you!
Sep 9 2025
Right, I am suggesting to disable donations from BG until Jan'26. We discussed this briefly during leads call but we can re-confirm with all stakeholders.
From Adyen- "Note that we're currently in the overlap period (as of Aug 8th) in which Bulgarian merchants must list both currencies. Enforcement is a little looser at the moment but beginning Oct 8th it will become far more strict. Then the official switch to EUR happens on Jan 1st."- So we need to changeover to EUR on 1st Jan 2026 and prior to that we can take down the donation form for BG.
Aug 26 2025
Aug 25 2025
Aug 22 2025
Sure. We can resolve this. Ty.
Aug 13 2025
Aug 6 2025
https://phabricator.wikimedia.org/T401324 - Closing as duplicate.
Aug 5 2025
Jul 30 2025
We would review this with DR team and get back. For now, deprioritising this and check in Q3. Thank you.
Jul 29 2025
What markets is it available in -AT Austria
BE Belgium
CY Cyprus
DE Germany
EE Estonia
ES Spain
FR France
GR Greece
HR Croaita
IE Ireland
IT Italy
LT Lithuania
LU Luxembourg
LV Latvia
MT Malta
NL Netherlands
PT Portugal
SI Slovenia
SK Slovakia
Currencies supported - EURO
Recurring supported? - Yes
3DS required, if yes then related set ups - Do not think so since it is a bank transfer payment method.
Please confirm it’s available via which PSP - Adyen
Wallet, card or other - Bank transfer
Provide payment method mark to FR-tech and online - It is already available in direct Adyen connection so it is not a new payment method. We can use the same mark.
Any relevant timelines to be aware of (e.g. campaign start dates) - Used in all EUR supported countries, so during 6ENC required for Ireland. NL (4th Aug onwards), FR (27th Aug onwards)
Jul 18 2025
Thank you Evelyn.
Jul 15 2025
Since we are on direct connection with Paypal, do we need to wait for this phab to be solved for enabling Paypal back in AR, BR, CO, CL & UY on donate.wiki?
Jul 10 2025
What is the new payment method: iDeal
What markets is it available in - NL
Currencies supported - EUR
Recurring supported? - Yes
3DS required, if yes then related set ups - Not sure. whatever is existing in Adyen set up currently (Adyen Set up: Prefer Not)
Please confirm it’s available via which PSP - Adyen
Wallet, card or other - Direct Bank transfers
Provide payment method mark to FR-tech and online - It is already available in direct Adyen connection so it is not a new payment method. We can use the same mark.
Any relevant timelines to be aware of (e.g. campaign start dates) - 30th July 2025 - Banner Pretest. Email campaign - 4-27th August 2025.
Jul 4 2025
Jun 27 2025
As we have moved cards traffic to Adyen direct since yesterday (26th June) I am not sure if this is due to Gr4vy. Also, this has been raised to Gr4vy on slack channel. Here is the response:
Added to Gr4vy tracker.
Jun 18 2025
I am seeing refund as a separate line and also the amount is little different. CID: 67937095.
Jun 13 2025
Hi @AnnWF Once the donor clicks on "I donot have these banks", the next screen shows up
here if the donor clicks on exit, ideally the donor should see the donation form back or ways to give page so donor can select any other available payment methods rather than creating a new page. Ty.


