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Sam-2727 (Sam Christian)
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Apr 4 2020, 5:31 PM (87 w, 1 d)
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Recent Activity

Feb 21 2021

Sam-2727 added a comment to T275294: ((OTRS)) Community Edition 6 is end-of-life; no FOSS replacement provided.

Here are some of the alternatives I found with some quick research:

Feb 21 2021, 5:40 AM · User-notice, SRE, Security, Znuny
Sam-2727 added a comment to T275294: ((OTRS)) Community Edition 6 is end-of-life; no FOSS replacement provided.

Thanks -- didn't notice that when I was looking on their website.

Feb 21 2021, 12:14 AM · User-notice, SRE, Security, Znuny
Sam-2727 added a comment to T275294: ((OTRS)) Community Edition 6 is end-of-life; no FOSS replacement provided.

All of the forks are very new (apparently OTRS community edition was discontinued without very little warning). It would be risky to choose one now only to have the fork abandoned soon. As for the paid version, that seems to have its own problems because my understanding is that all data would be hosted on OTRS servers.

Feb 21 2021, 12:03 AM · User-notice, SRE, Security, Znuny

Aug 4 2020

Sam-2727 added a watcher for Znuny: Sam-2727.
Aug 4 2020, 6:15 PM
Sam-2727 added a watcher for Diff-blog: Sam-2727.
Aug 4 2020, 6:14 PM

Apr 4 2020

Sam-2727 updated Sam-2727.
Apr 4 2020, 5:59 PM