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TMagen
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User Details

User Since
Jan 23 2018, 7:50 AM (191 w, 4 d)
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TMagen [ Global Accounts ]

Recent Activity

Jun 22 2018

Kghbln awarded T185555: Preview tab has disappeared a Love token.
Jun 22 2018, 2:04 PM · WikiEditor

Feb 5 2018

TMagen added a comment to T185555: Preview tab has disappeared.

Thanks for the detailed explanation. I'll miss it. RIP.

Feb 5 2018, 4:07 PM · WikiEditor

Feb 4 2018

TMagen added a comment to T185555: Preview tab has disappeared.

I'm pretty sure the snarky response is uncalled for. For one, when I as an editor select an option that is offered to me in the system, as far as I know it is supported. As a user, I cannot know and should not be expected to know, what you are juggling, and why, and how features are part of the interface but somehow in a "not supported" status. That's one. In addition, I asked about it in hewiki helpdesk, and was told that all I need is to ask for it to be reinstated, and that is what I did. If the information I received was wrong, or I misunderstood it - that is the only basis of any expectations, certainly not "expectations that a request will always be fulfilled". I'm still not sure what massive avalanche of expectations you are experiencing from that. It mostly seems as though all that was required of you was a response or two on a page. Oh my. Set up the guillotine, I guess. Third, if someone opening a ticket for an existing feature (as far as anyone can know) is "proof of a headache" that led to the feature being unsupported - that is circular logic, and I hope you aren't using it to code with. Also "this is a headache" kind of contradicts "we welcome every request and question at all times. Also - if you don't support something - you should remove it. Not the end user's responsibility. Finally, adding a :) to a not-nice response doesn't make it nice. You could have left it at: "We are unable to support this feature, sorry you were misled, we missed the fact that it was being offered on hewiki, and will make sure the options is removed." Have a nice day. :)

Feb 4 2018, 9:41 AM · WikiEditor

Jan 25 2018

TMagen added a comment to T185555: Preview tab has disappeared.

I prefer the tab, because endless scrolling up and down is time-consuming, difficult physically (my carpal tunnel syndrome has flared up seriously in the past week, even though I'm now doing about 10% of my usual editing rate due to this change, and it isn't easy on the eyes either), and frustrating. The preview, whether above or below the editing window requires scrolling down to click the preview button, scrolling back up (or further down) to see the preview, and then back down (or up) to make necessary changes, and then all over again. When dealing with issue like references, which can be messed up by RTL - this is can be problematic. The tab lets me go back and forth with minimal scrolling, helping to ensure I get the right result.

Jan 25 2018, 10:20 AM · WikiEditor

Jan 23 2018

TMagen updated subscribers of T185555: Preview tab has disappeared.
Jan 23 2018, 2:56 PM · WikiEditor
TMagen added a comment to T185555: Preview tab has disappeared.

Also - I was sent by a programmer who said this is a known issue due to editing interface updates that rendered the mentioned gadget no longer supported, but that upon request you will re-enable it. So that is what I am requesting... Your help is greatly appreciated.

Jan 23 2018, 2:17 PM · WikiEditor
TMagen added a comment to T185555: Preview tab has disappeared.
  1. This is regarding HEWIKI
  2. Using either Chrome, Firefox or Internet Explorer
  3. Open any article
  4. Click Edit
  5. There is no preview tab
Jan 23 2018, 2:15 PM · WikiEditor
TMagen created T185555: Preview tab has disappeared.
Jan 23 2018, 7:53 AM · WikiEditor