May 17 2022
I've sent test mail from a couple different addresses, one internal and one external, and both emails went through to Zendesk just fine. All looks good on that front.
Hey @Dzahn my apologies for the delay. I just completed the first two steps:
May 16 2022
Sounds good, thanks @Dzahn. I'll follow up here tomorrow when the ITS tasks are done (around 15:30 UTC most likely).
Hey @Dzahn I'm just following up to confirm that Advancement approved the plan, so let's proceed tomorrow with the steps you outlined:
May 13 2022
That makes sense @Dzahn. I'll check in again on this task on the 16th.
Hey @Dzahn I heard back from Advancement and they're ready to move on this. They have a maintenance window open next week, so I was planning on making the changes on Tuesday, May 17, if that works for you.
May 9 2022
I heard back from SADA, our Google vendor.
May 8 2022
Feb 18 2022
Hey @Dzahn I heard back from Advancement and they'd like to hold off on adjusting their Zendesk intake (donate@) until their maintenance window on May 16. I'll comment on this Task in May when we're ready to make the changes.
Feb 14 2022
Thanks again @Dzahn. I'll circle back with Advancement and keep you updated.
Hey @Dzahn my apologies, but I discovered there is one more issue that needs to be resolved with Advancement and that person is in a much different timezone for me, so it cannot be resolved right now. Can you please re-add donate@ on your side and I will work with this person to coordinate an asynchronous switchover? I'm sorry for the extra work.
Feb 8 2022
Hey @jbond awesome news! Glad it's working again. I agree that it would be better to use a service account to prevent this from happening again. We have a super admin service account email@example.com. Would that work for you?
Feb 7 2022
Hey @brennen we currently use the Slack "email a channel" for a couple different hacky purposes. I don't think implementing for your team would necessarily require a Legal/Security review. Who would be able to access the Slack channel email address on the Phabricator side of things?
Jan 19 2022
Hey @Dzahn can you please remove wikimania as an alias from the mail servers controlled by SRE? @elappen-WMF and the Wikimania team would like to use it as a Google Group alias managed by ITS. I know there are still some other aliases to shift over to ITS as well. Thanks for your help.
Jan 11 2022
I can assist with this. I believe once SRE removes the aliases from their side, ITS can add on the Google side.
Dec 6 2021
@Dzahn Got it, thank you for clarifying.
@Dzahn Thanks for sharing the doc, that's helpful. Are there any outstanding emails left in the queue?
Dec 3 2021
Hey @herron thanks. I think I uploaded the eml file privately and added you as a subscriber, but let me know if you don't see it.
Jun 23 2021
@Dsharpe I heard back from the vendor and they let me know that the developer confirmed that the encryption implementation is the same as the method described in the document. I'll now schedule a follow-up meeting with ITS, Security, and Privacy to discuss.
Jun 4 2021
Hey @Dsharpe. The vendor just completed the burning keys after use feature and deployed it to our server. They told me that the document shared with us in July is essentially still accurate, so I followed up and requested that they revise the document so that it describes the exact solution implemented for us. I'll follow up with you here when I hear back.
Apr 19 2021
Hey @Dsharpe! Can you please share the diagram you are referencing with me? Are you referring to the confidential Element recommendation memo we put together with the Privacy team?
Apr 16 2021
@sbassett - Will do, understood.
Apr 2 2021
@sbassett The vendor let me know that they will not be able to provide us with server logs, but they are willing to work with us to get access to the backend of a testing environment. They told me that because the testing environment they set up is running on their private infrastructure, they would prefer to move it to a separate instance for us to be able to freely access. They prefer that we use our own hardware, but offered to set something up for us on their side that we would be able to access.
Mar 22 2021
Understood, thanks. I'll see what New Vector can provide us with and follow up here.
Mar 18 2021
@Aklapper Got it, noted!
Mar 16 2021
@BBlack Bingo, that worked. Our domain is now verified. Apple's documentation says you can remove the record now if you want.
Hey @BBlack all good, thanks for the help. Unfortunately, the verification random string resets itself every 14 calendar days, so the txt record in the original request is now invalid. Can we update with the new txt record below?
Mar 12 2021
Mar 2 2021
Thanks all. Is the patch live yet?
Feb 11 2021
Oct 2 2020
Thanks all. It's working. https://federationtester.matrix.org/#foundation.wikimedia.org
Sep 7 2020
Hey folks. Unfortunately, we discovered that the SRV/DNS solution is blocking our ability to use the Integrations feature on Element. The Integrations feature is what allows us to do self-service bridging configuration and other things. Can we use the https://foundation.wikimedia.org/.well-known/matrix/server URL for the well known file? Here is what the person from Element says:
Sep 2 2020
Thanks. I found it. Sorry about that. Resolved.
Aug 31 2020
Vendor says it looks to be all correct now. They shared this link: https://federationtester.matrix.org/#foundation.wikimedia.org.
Aug 28 2020
I heard back from the vendor regarding DNS and the rep said "I have not found the DNS way for delegation in our internal docs, but also no explicit "we don't support it". So lets try it. The required DNS entry is described in the Spec under step 4 here: https://matrix.org/docs/spec/server_server/latest#resolving-server-names".
Aug 25 2020
Mar 18 2020
Mar 17 2020
Thanks @Aklapper . Sorry about not adding the correct tag.
Mar 5 2020
I successfully tested the matrix-appservice-slack dedicated slack integration (using the Events API) on the free trial of modular. It was a little buggy a couple weeks ago when I first tested, but they fixed the bugs after I reached out to them. You can't DM on the free trial using this type of bridge.
Jan 15 2020
@Milimetric For the sake of transparency and not creating more work for others, hosting our own Matrix server is most likely not going to happen. I'm speaking to the person at Mozilla who spearheaded their transition to Matrix this Friday and I'm looking forward to learning about how they made it happen.
Jan 14 2020
I'll set up a trial for modular.im, the Matrix SaaS product, in the next couple of months and update this task when I do so.
Apr 12 2019
Thanks all. Just another quick reminder to check the Group settings if you haven't already. They're set to the default.
Apr 11 2019
@Dzahn I created jenkins-bot@ as a Google Group and added @hashar as the sole owner and member (don't need a minimum of 2 anymore). The permissions are set to default, so @hashar, please navigate to groups.google.com to change settings, as necessary.
Feb 20 2019
@Dzahn I just added pat@, gary@, and box6699@ as aliases to Google Group firstname.lastname@example.org. You should be able to delete on your side now.
Feb 19 2019
@jrbs Okay, so I think I figured this out...
Feb 11 2019
Hey folks. Not sure what to do for this task now that James is gone. Should I make the changes I suggested?
Dec 11 2018
@Dzahn I see in our ticket history that a Google Group was not desired by @egalvezwmf, but rather an additional individual account and email address. The ticket has since been resolved, so I believe this task can be closed.
Dec 10 2018
@Dzahn makes sense, thanks. I'll let you know.
We can set these aliases up on our end. Just let me know when to do so. I imagine you'll remove the aliases from your end and we'll add said aliases to our end?
Dec 5 2018
@jijiki I'll email Legal today and follow up with an answer on this thread. Thanks for your help.
Nov 30 2018
@jcrespo It looks like @Dzahn added @RStallman-legalteam to the thread for Legal's input, but I can follow-up with legal via email if necessary. This request stemmed from an OIT techsupport ticket from @Jalexander requesting that gary@ be changed to an alias for trustandsafety@.
Nov 26 2018
May 30 2018
The links should be fixed now. Thanks, @zeljkofilipin
May 29 2018
New YouTube link with higher res slides: https://www.youtube.com/watch?v=GvowpttwdqQ
Commons upload: https://commons.wikimedia.org/wiki/File:Wikimedia_Continuous_Delivery_Pipeline-_Say_What%3F.webm
May 19 2018
Sorry for all of the confusion and fractured messages, but I deleted the link I just pasted above and changed the start time of the original link for "Wikimedia Continuous Delivery Pipeline: Say What?"  to 2pm tomorrow. Please let me know if you have any questions.
Oh, after actually reading this thread it looks like it's "Wikimedia Continuous Delivery Pipeline: Say What?" Is that correct?
Public YouTube stream on MediaWiki channel: https://www.youtube.com/watch?v=IXSqbNxsyhg
May 18 2018
You got it.
I went ahead and set up the link, but if you decide you don't want to record/stream it, that's okay too.
@Trizek-WMF I think https://commons.wikimedia.org/wiki/File:How_to_use_the_translate_extension.webm is a good enough, but I'm available during that time. How about we stream/record your session and you can be the judge? It's not a big deal for me.
Right on. I just changed the YouTube stream start time to 10:30.
Is this session at 9:30 or 10:00?
@ElhuyarFundazioa Will do.
@Pintoch No trouble at all.
Public YouTube stream on MediaWiki channel: https://www.youtube.com/watch?v=1SBPPDr59dw
Public YouTube stream on the MediaWiki channel: https://www.youtube.com/watch?v=NX1ZVh1k2nw
May 17 2018
Public livestream on MediaWiki YouTube channel: https://www.youtube.com/watch?v=kGjrVfxx32E
@RazShuty do you want the session live streamed or just recorded? Either way, it's the same amount of work for me.
Public livestream link on the MediaWiki YouTube channel: https://www.youtube.com/watch?v=TEi7ME2JrjU
Dec 14 2017
Thank you, Faidon!
Dec 8 2017
Aug 18 2017
@Dzahn Just checked. We don't.