tmletzko (Till Mletzko)
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Jun 22 2017, 10:40 AM (69 w, 2 d)
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Till Mletzko (WMDE) [ Global Accounts ]

Recent Activity

Sep 18 2018

tmletzko added a comment to T202858: Banner Test Desktop 06: Campaign Setup.

tracks and config and modifications look fine. ok with me.

Sep 18 2018, 2:37 PM · WMDE-FUN-Sprint-2018-09-03, WMDE-FUN-Team, WMDE-Fundraising-Tech

Sep 13 2018

tmletzko added a comment to T202858: Banner Test Desktop 06: Campaign Setup.

please change starting time to Wednesday 19th. and extend the testing time of Test 05 respectively

Sep 13 2018, 6:37 AM · WMDE-FUN-Sprint-2018-09-03, WMDE-FUN-Team, WMDE-Fundraising-Tech

Sep 3 2018

tmletzko added a comment to T203098: Donation Application Test Desktop 05: Banner Setup.

tracks are in. I tested all payment channels. You can enable.

Sep 3 2018, 8:52 AM · WMDE-FUN-Sprint-2018-08-20, WMDE-FUN-Team, WMDE-Fundraising-Tech

Aug 30 2018

tmletzko added a comment to T201915: Banner Test Mobile 01: Campaign Setup.

thanks, somehow iphone got deactived on CTRL

Aug 30 2018, 7:20 AM · WMDE-FUN-Sprint-2018-08-20, WMDE-Fundraising-Tech, WMDE-FUN-Team

Aug 29 2018

tmletzko added a comment to T201915: Banner Test Mobile 01: Campaign Setup.

thanks @Tonina_Zhelyazkova_WMDE. two minor modifications are needed: 1) the tracking params need to be changed accordingly to the starting date and 2) please raise the traffic limit to 5 % (in order to get the needed sample on mobile, esp. regarding recurrent donations). Otherwise, all is good. Tracks are in.

Aug 29 2018, 3:03 PM · WMDE-FUN-Sprint-2018-08-20, WMDE-Fundraising-Tech, WMDE-FUN-Team

Aug 27 2018

tmletzko added a comment to T202872: Implement list of questions and answers.

@kai.nissen please be aware that SMS and Bitcoins contain additional tech work for the BTC iframe and some kind of SMS highlighting. Maybe a different font colour and bigger size is all we need though.

Aug 27 2018, 9:02 AM · WMDE-Fun-Sprint-2018-10-01, WMDE-FUN-Sprint-2018-09-17, WMDE-FUN-Team, WMDE-Fundraising-Tech

Aug 23 2018

tmletzko added a comment to T201517: Banner Test Desktop 04: Different donation amount options.

@Tobias_Schumann_WMDE @kai.nissen I noticed that in both banners the white space (which is used for "Ja, ich spende") was removed; contrary to the layout in Test 3 Var, which became CTRL in Test 4. Is there any reason for that?

Aug 23 2018, 1:57 PM · WMDE-FUN-Sprint-2018-08-06, WMDE-Fundraising-Tech, WMDE-FUN-Team

Aug 14 2018

tmletzko added a comment to T201916: Banner Test Mobile 01: Add payment interval options.
  • Sofort-Überweisung is being deactivated once an intervall is chosen.
Aug 14 2018, 1:58 PM · WMDE-FUN-Sprint-2018-08-20, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko updated subscribers of T201916: Banner Test Mobile 01: Add payment interval options.

CTRL from 2017: https://de.m.wikipedia.org/?banner=B17WMDE_mob_05_171218_var. If you need a pre-campaign banner copy, go here: https://de.m.wikipedia.org/?banner=B17WMDE_mob_02_171019_ctrl

Aug 14 2018, 1:14 PM · WMDE-FUN-Sprint-2018-08-20, WMDE-Fundraising-Tech, WMDE-FUN-Team

Aug 13 2018

tmletzko added a comment to T195975: "Spendenkommentar Schreiben" Button to be more visible.

you are right. this is another use case. I guess having the donation comment option fixed in the sidebar once you have donated and not canceled is plausibel. Another thing on the UX-list after the other big issues.

Aug 13 2018, 4:29 PM · WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T188489: Display information on bank account data of WMFG.

wonderful. I take this as an "I will put it on the list and add it to the repository for the upcoming test."

Aug 13 2018, 4:25 PM · WMDE-FUN-Sprint-2018-07-23, WMDE-Design (WMDE-Design-Workboard Doing), Story, Design, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko added a comment to T182298: Consolidate bank account fields.

I guess it is better here "@kai.nissen is this done or still in the pipeline?"

Aug 13 2018, 2:43 PM · WMDE-FUN-Sprint-2018-10-15, WMDE-Fun-Sprint-2018-10-01, WMDE-FUN-Sprint-2018-09-17, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko added a comment to T195749: Create a prototype for combined bank data fields.
Aug 13 2018, 2:42 PM · TCB-Team, WMDE-FUN-Sprint-2018-05-28, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T188516: Move field for email address out of address section.

apart from the exact copy, @kai.nissen anything FUN-ops has to do before Fun-Tech puts hand on it?

Aug 13 2018, 1:51 PM · WMDE-Design (WMDE-Design-Workboard Doing), Design, Story, WMDE-FUN-Team, WMDE-Fundraising-Tech

Aug 8 2018

tmletzko created T201517: Banner Test Desktop 04: Different donation amount options.
Aug 8 2018, 2:16 PM · WMDE-FUN-Sprint-2018-08-06, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T200597: Banner Test Desktop 03: Campaign Setup.

@Tim_WMDE all is looking good. you can enable if you want.

Aug 8 2018, 12:30 PM · WMDE-FUN-Sprint-2018-08-06, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko added a comment to T200597: Banner Test Desktop 03: Campaign Setup.

hey @Tim_WMDE I see that we use the same bucket for both banners. also trackings are still set to "B18WMDE_03_180810_" which needs to be changed to _180809_

Aug 8 2018, 11:50 AM · WMDE-FUN-Sprint-2018-08-06, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko added a watcher for WMDE-FUN-Team: tmletzko.
Aug 8 2018, 11:39 AM
tmletzko added a comment to T200598: Banner Test Desktop 03: Remove form headline.

hey @Tim_WMDE thanks.

Aug 8 2018, 10:16 AM · WMDE-FUN-Sprint-2018-08-06, WMDE-Fundraising-Tech, WMDE-FUN-Team

Aug 6 2018

tmletzko added a comment to T200597: Banner Test Desktop 03: Campaign Setup.

@Tonina_Zhelyazkova_WMDE 10-08 the earliest, 13-8 the latest.

Aug 6 2018, 12:15 PM · WMDE-FUN-Sprint-2018-08-06, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko added a comment to T200597: Banner Test Desktop 03: Campaign Setup.

please be aware that I just changed the traffic limit from 1 % to 2 % in order to have more valid data within our regular two-week-testing-period. This applies to all further tests setups.

Aug 6 2018, 8:44 AM · WMDE-FUN-Sprint-2018-08-06, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko updated the task description for T200597: Banner Test Desktop 03: Campaign Setup.
Aug 6 2018, 8:42 AM · WMDE-FUN-Sprint-2018-08-06, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko updated subscribers of T199547: Banner Test Desktop 02: Campaign Setup.

@Tim_WMDE @Tonina_Zhelyazkova_WMDE hey, can someone please raise the traffic limit to 3 %. thanks.

Aug 6 2018, 8:42 AM · WMDE-FUN-Sprint-2018-07-23, WMDE-FUN-Team, WMDE-Fundraising-Tech

Aug 3 2018

tmletzko added a comment to T200598: Banner Test Desktop 03: Remove form headline.

After talking with UX we keep the bank account data position on the "vertical form" as it is.

Aug 3 2018, 1:42 PM · WMDE-FUN-Sprint-2018-08-06, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T196885: Ask users for address data after donating.

hey @RazShuty @Jan_Dittrich @Tim_WMDE difficult on this one since this one is quite complicated because the process involves a few steps. It is actually a whole new user journey. Two points I take out of this. 1) @kai.nissen, UX and FUN needs to take better care of conceptionalizing before FUN-tech puts hand on it. If we had done so, we would have seen the mentioned things and 2) we need to make sure that certains flexibilty still exists. I am ok when desired modifications are taken care in the following sprint for this one but in the last quarter of the year, this will be troubling (I know we should avoid those kind of tech tasks during the campaign, but experience says this can happen).

Aug 3 2018, 7:48 AM · Story, WMDE-FUN-Team, WMDE-Fundraising-Tech

Aug 2 2018

tmletzko added a comment to T196885: Ask users for address data after donating.

@Tim_WMDE thanks. a few remarks from my side for now.

Aug 2 2018, 12:42 PM · Story, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko created T200985: Alert function for more bounced emails like average?.
Aug 2 2018, 9:04 AM · WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T195975: "Spendenkommentar Schreiben" Button to be more visible.

@kai.nissen well, yes. there are certainly some approvements needed. a user shoud be able to

Aug 2 2018, 8:39 AM · WMDE-Fundraising-Tech, WMDE-FUN-Team

Aug 1 2018

tmletzko added a comment to T188489: Display information on bank account data of WMFG.

@kai.nissen you wrote "When copying the IBAN, there are white-spaces in the clipboard. Online banking software may have character length restrictions and may not filter whitespaces when pasting, which would result in incomplete field values." which is a nice thing for users. I checked with the account number on our banner and experienced that this service is not provided there. Any objections implementing it there aswell?

Aug 1 2018, 12:46 PM · WMDE-FUN-Sprint-2018-07-23, WMDE-Design (WMDE-Design-Workboard Doing), Story, Design, WMDE-FUN-Team, WMDE-Fundraising-Tech

Jul 31 2018

tmletzko added a comment to T194285: Add selectable general topic to contact form.

@kai.nissen please be aware of this reported bug

Jul 31 2018, 10:19 AM · WMDE-FUN-Sprint-2018-06-11b, User-aniansson, WMDE-FUN-Sprint-2018-05-28, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T188489: Display information on bank account data of WMFG.

thank you @Tonina_Zhelyazkova_WMDE it looks good to me. Although I think a headline like "Spendenkonto" might be needed. But we can leave like it is for now in order to have the account data live and since we already approved the design proposal.

Jul 31 2018, 9:41 AM · WMDE-FUN-Sprint-2018-07-23, WMDE-Design (WMDE-Design-Workboard Doing), Story, Design, WMDE-FUN-Team, WMDE-Fundraising-Tech

Jul 5 2018

tmletzko added a comment to T197952: Banner Test Desktop 01: Replace amount options by a single text input.

the € overlaps on smaller screens

Jul 5 2018, 12:13 PM · WMDE-FUN-Sprint-2018-07-09, WMDE-FUN-Sprint-2018-06-25, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko added a comment to T197952: Banner Test Desktop 01: Replace amount options by a single text input.
Jul 5 2018, 5:34 AM · WMDE-FUN-Sprint-2018-07-09, WMDE-FUN-Sprint-2018-06-25, WMDE-FUN-Team, WMDE-Fundraising-Tech

Jul 4 2018

tmletzko added a comment to T197952: Banner Test Desktop 01: Replace amount options by a single text input.

hey @Tim_WMDE in order to have the label "Wunschbetrag" in ctrl the form on smaller screens aka the horizontal form the custom amout field will get bigger due to more characters of the word "Wunschbetrag". This makes the form itself bigger or wider. I suggest to just take the space on the right or left side. better?

Jul 4 2018, 1:19 PM · WMDE-FUN-Sprint-2018-07-09, WMDE-FUN-Sprint-2018-06-25, WMDE-FUN-Team, WMDE-Fundraising-Tech

Jul 3 2018

tmletzko added a comment to T197952: Banner Test Desktop 01: Replace amount options by a single text input.

thanks @Tim_WMDE for fixing the bug. That must be a new one: We did not hear anything like that during last years campaign.

Jul 3 2018, 2:49 PM · WMDE-FUN-Sprint-2018-07-09, WMDE-FUN-Sprint-2018-06-25, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko updated subscribers of T196885: Ask users for address data after donating.

@Jan_Dittrich please keep the comments on sheet 5 in mind. The call for mitgliedschaft won´t be an the "Adresspage". Also, I suggest to only have one submit button and the framing of the further action (Spendenbescheinigung, Bestätigung per eMail) could be better. tbd

Jul 3 2018, 8:21 AM · Story, WMDE-FUN-Team, WMDE-Fundraising-Tech

Jul 2 2018

tmletzko added a comment to T197952: Banner Test Desktop 01: Replace amount options by a single text input.

mhh. what to do here? Can we just change wording once the form switches to horizontal? Or we make the form itself wider (old school)

Jul 2 2018, 12:09 PM · WMDE-FUN-Sprint-2018-07-09, WMDE-FUN-Sprint-2018-06-25, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko added a comment to T197952: Banner Test Desktop 01: Replace amount options by a single text input.

too bad. Ok, let´s skip the € but the label should be identical. And but generally we should add a € to the custom amount field once you submitted a number.

Jul 2 2018, 11:57 AM · WMDE-FUN-Sprint-2018-07-09, WMDE-FUN-Sprint-2018-06-25, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko added a comment to T198052: Implement redesign of contact form.

let´s give it a try.

Jul 2 2018, 11:55 AM · WMDE-FUN-Sprint-2018-06-25, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T198052: Implement redesign of contact form.

@Charlie_WMDE well, yes. this is a unique ID of the respective donations. But to make it a little bit more complicated, the id of the person itself is the "Adressnummer" in the other database. So both ids are unique and we communicate both ids in different contexts (spendenID for transaction confirmation) and Adressnummer for other contexts. Ideally, we would have both cases here: "Spenden- oder Adressnummer (falls vorhanden)", otherwise it is wild guessing which number is more known to the donor (I guess it is Adressnummer).

Jul 2 2018, 11:52 AM · WMDE-FUN-Sprint-2018-06-25, WMDE-Fundraising-Tech, WMDE-FUN-Team

Jun 29 2018

tmletzko added a comment to T197963: Banner Test Desktop 01: Campaign Setup.

@Tonina_Zhelyazkova_WMDE yes, this is a solid proposal by UX, FUN-Ops (Tobias and me) discussed it and decided against the proposal and told Kai about it. So, there is no mock other than that. Do you need some kind of design help for my proposed order? If yes, we wait for Kai for this one.

Jun 29 2018, 8:49 AM · WMDE-FUN-Sprint-2018-06-25, WMDE-FUN-Team, WMDE-Fundraising-Tech

Jun 28 2018

tmletzko added a comment to T197963: Banner Test Desktop 01: Campaign Setup.

some adjustments (I guess some of these things got missed somewhere somewhen since we discussed these things already, sorry for that)

Jun 28 2018, 3:01 PM · WMDE-FUN-Sprint-2018-06-25, WMDE-FUN-Team, WMDE-Fundraising-Tech

Jun 27 2018

tmletzko added a comment to T188516: Move field for email address out of address section.

but maybe your proposed solution works already (by indicating the importance of the email for receiving the transaction confirmation)

Jun 27 2018, 1:29 PM · WMDE-Design (WMDE-Design-Workboard Doing), Design, Story, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko added a comment to T198052: Implement redesign of contact form.

hi @Charlie_WMDE first of all, you do not need permission to talk to us. Just do. Second, yesterday I talked with "our service" who works with OTRS the most. The main help of an additional subject line is the appearance of the e-mails in the respective queues. If we do not have a subject line, every e-Mail would have the same subject line. And subject line is (in addition to the categories and especially for "sonstiges") an important filter for prioritization of which emails to answer first (please keep in mind that during the banner campaign we have few thousand emails). people actually use the subject line for their cause (esp. if it is urgent). I bet that the subject line will have additional content to the categories.

Jun 27 2018, 1:16 PM · WMDE-FUN-Sprint-2018-06-25, WMDE-Fundraising-Tech, WMDE-FUN-Team

Jun 26 2018

tmletzko added a comment to T188516: Move field for email address out of address section.

We need to discuss this one a little bit more.

Jun 26 2018, 9:20 AM · WMDE-Design (WMDE-Design-Workboard Doing), Design, Story, WMDE-FUN-Team, WMDE-Fundraising-Tech

Jun 25 2018

tmletzko added a comment to T197952: Banner Test Desktop 01: Replace amount options by a single text input.

please use the wording "Wunschbetrag" in both banners. And we used to have a € in the custom form field. Did we loose that somewhen; I rather have it here in CTRL aswell.

Jun 25 2018, 10:11 AM · WMDE-FUN-Sprint-2018-07-09, WMDE-FUN-Sprint-2018-06-25, WMDE-FUN-Team, WMDE-Fundraising-Tech

Jun 18 2018

tmletzko added a comment to T197567: Prevent impression counting on load and trigger counting on display.

@kai.nissen we need to discuss this one again since @Tobias_Schumann_WMDE is shaking his head gently

Jun 18 2018, 10:47 AM · WMDE-FUN-Team, WMDE-Fundraising-Tech

Jun 7 2018

tmletzko added a comment to T196613: Data protection page is missing links.

thanks for checking (also because now I found out that the link has changed). Take this one: https://wikimediafoundation.org/wiki/Donor_privacy_policy/de

Jun 7 2018, 8:55 AM · TCB-Team, WMDE-Fundraising-Tech, WMDE-FUN-Team

May 31 2018

tmletzko added a comment to T195975: "Spendenkommentar Schreiben" Button to be more visible.

hi @aniansson. you are absolutely right. But the confirmation page has a few other aims aswell. Besides the donation confirmation it tries to move the user to the become-member-question. This is actually higher prioritized than leaving a donation comment. I rather leave it like it is currently but I am open for suggestions.

May 31 2018, 8:14 AM · WMDE-Fundraising-Tech, WMDE-FUN-Team

May 17 2018

tmletzko added a comment to T182659: Make content describing the "application of funds" ("Mittelverwendung") usable on smaller devices.

just a quick research: most of the non-profits do not offer a mobil optimized annual plan with nice info charts. I found two with nice solutions

May 17 2018, 1:44 PM · WMDE-Design, WMDE-FUN-Team, WMDE-Fundraising-Tech, Design

May 14 2018

tmletzko added a comment to T188516: Move field for email address out of address section.

let´s do it once we have the final internal recommendations.

May 14 2018, 7:53 AM · WMDE-Design (WMDE-Design-Workboard Doing), Design, Story, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko added a comment to T188516: Move field for email address out of address section.

Please keep in mind, that a link to the "privacy protection" page is a potential disruption at a very late stage of the process

May 14 2018, 7:48 AM · WMDE-Design (WMDE-Design-Workboard Doing), Design, Story, WMDE-FUN-Team, WMDE-Fundraising-Tech

May 3 2018

tmletzko added a comment to T188516: Move field for email address out of address section.

separating the email form makes totally sense. Personally, I rather have less dialogue inbetween and some other wording though. Ideally, we have a link to Datenschutz nearby (closer to this email section). The current solution could be improved in that way (but I do not see this as a must-have). I am not sure if the DSGVO has more restrictions for an email opt-in. We might need to put hands on the email section once our internal DSGVO is through with the recommendations.

May 3 2018, 2:57 PM · WMDE-Design (WMDE-Design-Workboard Doing), Design, Story, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko added a comment to T182903: Mobile banner with sliding content.

@kai.nissen never say never but on ipad we have a modified desktop banner whichs works quite good. So I guess this current banner would win against the slider due to size and content. But it would be good to have it work on ipads aswell, so we can A/B-test it.

May 3 2018, 5:33 AM · WMDE-FUN-Sprint-2018-05-02, User-aniansson, WMDE-FUN-Sprint-2018-04-18, WMDE-Fundraising-Tech, WMDE-FUN-Team

Apr 26 2018

tmletzko added a comment to T182903: Mobile banner with sliding content.

hey @Tim_WMDE please check with @kai.nissen about any technical specs (who can also decides if our UX or Max should have a look). I am not the right person for that. I can provide you with the (draft) copy for the slides though (even though I have to think about this at first because I haven´t thought about banners for quite some time now).

Apr 26 2018, 10:54 AM · WMDE-FUN-Sprint-2018-05-02, User-aniansson, WMDE-FUN-Sprint-2018-04-18, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T188489: Display information on bank account data of WMFG.

yes, let´s implement this feature as proposed. And let´s think about some improvements in the future. We should have a user online test or some other kind of user feedback channel with people older than 60 to see if there are any problems or we can have a A/B test with this prominent link. btw if my risk assesment is on a certain level correct, then displaying the bank account is the most important stuff (that this finding a way to donate).

Apr 26 2018, 10:45 AM · WMDE-FUN-Sprint-2018-07-23, WMDE-Design (WMDE-Design-Workboard Doing), Story, Design, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko added a comment to T182903: Mobile banner with sliding content.

@Tonina_Zhelyazkova_WMDE Actually, I just posted this comment from Max, who is an external designer who eventually designed the banner with me.

Apr 26 2018, 8:46 AM · WMDE-FUN-Sprint-2018-05-02, User-aniansson, WMDE-FUN-Sprint-2018-04-18, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T188489: Display information on bank account data of WMFG.

as I said, no empirical nor anectodic evidence. It is a gut feeling (based on my 8 years online campaign experience steeled gut). I just want to think about how we could add a more prominent spot/link/whatsoever. That means the location of the bank account data can be like that Jan proposed but (maybe) in addition of an extra hint.

Apr 26 2018, 7:02 AM · WMDE-FUN-Sprint-2018-07-23, WMDE-Design (WMDE-Design-Workboard Doing), Story, Design, WMDE-FUN-Team, WMDE-Fundraising-Tech

Apr 25 2018

tmletzko added a comment to T188489: Display information on bank account data of WMFG.

I like the way it is integrated in the skin. But I do see a risk if we hide the bank account information (no, no empirical evidence and I know some non profits hide their bank account details the same way. but I do also know the state of the art of online fundraising and I hesitate to follow that). Maybe we can enhance this solution with a "more visible link" to this information on typical "ipad and desktop" screens?

Apr 25 2018, 3:07 PM · WMDE-FUN-Sprint-2018-07-23, WMDE-Design (WMDE-Design-Workboard Doing), Story, Design, WMDE-FUN-Team, WMDE-Fundraising-Tech

Apr 16 2018

tmletzko updated the task description for T192272: Implement subscription form on wp.de .
Apr 16 2018, 12:14 PM · WMDE-FUN-Sprint-2018-08-20, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko created T192272: Implement subscription form on wp.de .
Apr 16 2018, 12:11 PM · WMDE-FUN-Sprint-2018-08-20, WMDE-Fundraising-Tech, WMDE-FUN-Team

Apr 12 2018

tmletzko updated the task description for T192053: Add categories to "Betreff" within the contact form in order to filter incoming emails in otrs.
Apr 12 2018, 1:49 PM · WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T192053: Add categories to "Betreff" within the contact form in order to filter incoming emails in otrs.
Apr 12 2018, 12:48 PM · WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko created T192053: Add categories to "Betreff" within the contact form in order to filter incoming emails in otrs.
Apr 12 2018, 5:56 AM · WMDE-Fundraising-Tech, WMDE-FUN-Team

Apr 9 2018

tmletzko added a comment to T182659: Make content describing the "application of funds" ("Mittelverwendung") usable on smaller devices.

please keep in mind that we prefer a solution that also works directly in the mobile banner (If this is something one need to think of in the design process) - in addition to the landingpage.

Apr 9 2018, 10:14 AM · WMDE-Design, WMDE-FUN-Team, WMDE-Fundraising-Tech, Design
tmletzko added a comment to T191630: Provide address update form for donors and members.

can you say if this token is somehow unique? or in other words: are there any restrictions that go along with this token for the user (e.g. you can only click/use the link one time). @kai.nissen

Apr 9 2018, 8:05 AM · Epic, WMDE-Fundraising-Tech, WMDE-FUN-Team

Mar 15 2018

tmletzko added a comment to T188254: add link on membership form to wm.de.

I am not saying to kill it. My idea was to have the link below or besides the button. But it is just another idea. I like yours better anyway. Btw. I think the only functionality of this button is to get redirected to the first part of the form but on mobile it is sure important.

Mar 15 2018, 7:04 AM · WMDE-FUN-Sprint-2018-04-04, WMDE-FUN-Sprint-2018-03-21, WMDE-Design (WMDE-Design-Workboard Doing), wmde-fundraising-sprint-19, Design, WMDE-Fundraising-Tech, WMDE-FUN-Team

Mar 14 2018

tmletzko added a comment to T188254: add link on membership form to wm.de.

ahh, actually we talking about two different pages here. You seem to have the confirmation page in mind whileas I think of the actual membership page. Your proposed solution might work on the membership form aswell, right? We need to find a solution that works on both pages

Mar 14 2018, 3:37 PM · WMDE-FUN-Sprint-2018-04-04, WMDE-FUN-Sprint-2018-03-21, WMDE-Design (WMDE-Design-Workboard Doing), wmde-fundraising-sprint-19, Design, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T188254: add link on membership form to wm.de.

mhh. I dont think that any of those two solutions are suitable. They all lack that the "further information" is far away from the form (incl. header). This first one "disapears" on smaller screens and is generally only needed on the membership form and not the donation form (I think the header stays the same). The second one might be not visible enough for the user. Who checks for more information in the footer?

Mar 14 2018, 2:23 PM · WMDE-FUN-Sprint-2018-04-04, WMDE-FUN-Sprint-2018-03-21, WMDE-Design (WMDE-Design-Workboard Doing), wmde-fundraising-sprint-19, Design, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T182178: Add given data to confirmation pages after donating/applying for membership.

we just copy the content from the form, right? If so, during the campaign the content is getting even longer. Well, we could discuss about rewriting those sentences or moving at least some parts to the confirmation email oder the print section. All is possible (if we still consider the legal part).

Mar 14 2018, 2:10 PM · WMDE-Design, Design, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T182178: Add given data to confirmation pages after donating/applying for membership.

please keep in mind that showing adress data is an extra control feature. sometimes people find an error in the adress data and write an email to us for the correction. As long as we don´t have "edit-functionality" for the user here (blue sky) people should be able to at least double check here.

Mar 14 2018, 8:58 AM · WMDE-Design, Design, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko updated the task description for T182178: Add given data to confirmation pages after donating/applying for membership.
Mar 14 2018, 8:52 AM · WMDE-Design, Design, WMDE-Fundraising-Tech, WMDE-FUN-Team

Mar 12 2018

tmletzko renamed T189484: Missing recurrent PayPal transaction from Missing PayPal IPN to Missing recurrent PayPal transaction.
Mar 12 2018, 1:37 PM · WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko created T189484: Missing recurrent PayPal transaction.
Mar 12 2018, 1:36 PM · WMDE-Fundraising-Tech, WMDE-FUN-Team

Feb 28 2018

tmletzko created T188516: Move field for email address out of address section.
Feb 28 2018, 3:00 PM · WMDE-Design (WMDE-Design-Workboard Doing), Design, Story, WMDE-FUN-Team, WMDE-Fundraising-Tech
tmletzko created T188489: Display information on bank account data of WMFG.
Feb 28 2018, 9:42 AM · WMDE-FUN-Sprint-2018-07-23, WMDE-Design (WMDE-Design-Workboard Doing), Story, Design, WMDE-FUN-Team, WMDE-Fundraising-Tech

Feb 26 2018

tmletzko created T188254: add link on membership form to wm.de.
Feb 26 2018, 2:56 PM · WMDE-FUN-Sprint-2018-04-04, WMDE-FUN-Sprint-2018-03-21, WMDE-Design (WMDE-Design-Workboard Doing), wmde-fundraising-sprint-19, Design, WMDE-Fundraising-Tech, WMDE-FUN-Team

Feb 15 2018

tmletzko added a comment to T185566: Extract addresses from OTRS.

nope. thanks. you can close this one.

Feb 15 2018, 9:07 AM · WMDE-Fundraising-Sprint-15, WMDE-FUN-Team, WMDE-Fundraising-Tech

Feb 12 2018

tmletzko added a comment to T184277: export raw data from email campaigns.

I can get them or Florian can walk by and import the data directly into his R-analysis software

Feb 12 2018, 12:04 PM · WMDE-Fundraising-Sprint-16, WMDE-Fundraising-Sprint-14, WMDE-Fundraising-Funban-2, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T184277: export raw data from email campaigns.

@gabriel-wmde @kai.nissen can we have a new export of the initialy wanted data today, please.

Feb 12 2018, 6:39 AM · WMDE-Fundraising-Sprint-16, WMDE-Fundraising-Sprint-14, WMDE-Fundraising-Funban-2, WMDE-Fundraising-Tech, WMDE-FUN-Team

Jan 31 2018

tmletzko added a comment to T184277: export raw data from email campaigns.

@gabriel-wmde I checked the data you gave me. Is it possible that you exported aggregated data instead of raw data. I have attached the file that we currently have.

Is this the one?

Jan 31 2018, 9:37 AM · WMDE-Fundraising-Sprint-16, WMDE-Fundraising-Sprint-14, WMDE-Fundraising-Funban-2, WMDE-Fundraising-Tech, WMDE-FUN-Team

Jan 12 2018

tmletzko added a comment to T183263: "Thank You" campaign .

@gabriel-wmde please let the three campaigns expire Jan 14th. at 23:59:59. thanks.

Jan 12 2018, 9:35 AM · WMDE-Fundraising-Funban-2, WMDE-Fundraising-Tech, WMDE-FUN-Team

Jan 10 2018

tmletzko added a comment to T183226: Banner 35 - export raw data.

@gabriel-wmde can you export the exact same data for test 38?

Jan 10 2018, 11:08 AM · WMDE-Fundraising-Funban-2, WMDE-Fundraising-Tech, WMDE-FUN-Team

Jan 9 2018

tmletzko added a comment to T184277: export raw data from email campaigns.

@gabriel-wmde

  1. donation ID does work but is quite complicated. Please add donation ID and Name, Surname (as this is data we don´t delete)
  2. export whatever we have. You can add time of donation though so we can filter date when we need to.
  3. if export happens today, I will pick it up
Jan 9 2018, 8:54 AM · WMDE-Fundraising-Sprint-16, WMDE-Fundraising-Sprint-14, WMDE-Fundraising-Funban-2, WMDE-Fundraising-Tech, WMDE-FUN-Team

Jan 8 2018

tmletzko added a comment to T183538: Thank You banner (2).

@Stefan_Schneider_WMDE please provide browser type, version and operation system to @gabriel-wmde (since kai is not available).

Jan 8 2018, 1:30 PM · WMDE-Fundraising-Funban-2, WMDE-FUN-Team
tmletzko added a comment to T184277: export raw data from email campaigns.

thanks. please be aware that I just updated the description

Jan 8 2018, 11:54 AM · WMDE-Fundraising-Sprint-16, WMDE-Fundraising-Sprint-14, WMDE-Fundraising-Funban-2, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko updated the task description for T184277: export raw data from email campaigns.
Jan 8 2018, 11:54 AM · WMDE-Fundraising-Sprint-16, WMDE-Fundraising-Sprint-14, WMDE-Fundraising-Funban-2, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T184277: export raw data from email campaigns.

@gabriel-wmde can you already tell when this will be ready? I need to know as early as possible to coordinate with Florian, our external analysis support. Is until Wednesday doable?

Jan 8 2018, 11:15 AM · WMDE-Fundraising-Sprint-16, WMDE-Fundraising-Sprint-14, WMDE-Fundraising-Funban-2, WMDE-Fundraising-Tech, WMDE-FUN-Team

Jan 5 2018

tmletzko created T184277: export raw data from email campaigns.
Jan 5 2018, 2:38 PM · WMDE-Fundraising-Sprint-16, WMDE-Fundraising-Sprint-14, WMDE-Fundraising-Funban-2, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T180281: Missing impression data in report.

if you select all campaigns and all keywords to get an overall number of imps per day, you get zero. Maybe it is a specific campaign that has this effect?

Jan 5 2018, 11:28 AM · WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T177048: Irregularities Banner impressions September / October .

jo, done.

Jan 5 2018, 10:59 AM · WMDE-FUN-Team, WMDE-Fundraising-Tech

Jan 4 2018

tmletzko added a comment to T181307: Prevent display of banners on mobile devices when using the desktop view.

so, its easy to apply this code to ours?

Jan 4 2018, 3:27 PM · WMDE-Fundraising-Funban-2, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T184187: Redundant donation NL opt-in translations.

@Pablo-WMDE please let the current cat17 copy prevail. Once the campaign 2018 has started, we will need to switch again.

Jan 4 2018, 3:10 PM · WMDE-Fundraising-Sprint-14, WMDE-Fundraising-Tech, WMDE-FUN-Team, WMDE-Fundraising-Funban-2
tmletzko added a comment to T183263: "Thank You" campaign .

I do not see any impression data on wp.de aswell. Can you please check @kai.nissen

Jan 4 2018, 7:34 AM · WMDE-Fundraising-Funban-2, WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T183538: Thank You banner (2).

thanks for fixing. I guess its right on time since many users will now start to see this thank you banner now. @S1: We should combine both campaign data (at least Impressions/ X-clicks/banner-clicks) once the thank you campaign is over.

Jan 4 2018, 6:54 AM · WMDE-Fundraising-Funban-2, WMDE-FUN-Team

Jan 3 2018

tmletzko added a comment to T184059: Multiple donations in daily export data.

ok, whenever you are planning to discuss this, please let us know so we can think of all specific use cases that we are aware of.

Jan 3 2018, 12:46 PM · WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T184059: Multiple donations in daily export data.

regardless of this specific case, people are still submitting multiple donations on a day. What would be the best way to set another prevention routine?

Jan 3 2018, 12:40 PM · WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T184059: Multiple donations in daily export data.

but can´t they complete the transaction on the payment providers website multiple times? we would then receive a completed payment data set in addition to the initial call.

Jan 3 2018, 12:38 PM · WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko created T184059: Multiple donations in daily export data.
Jan 3 2018, 12:24 PM · WMDE-Fundraising-Tech, WMDE-FUN-Team
tmletzko added a comment to T183263: "Thank You" campaign .

@kai.nissen all CTRL banners are missing data on banner klicks. Can you fix this and ideally add the missing data to the respectice "campaign"

Jan 3 2018, 7:54 AM · WMDE-Fundraising-Funban-2, WMDE-Fundraising-Tech, WMDE-FUN-Team