✩ Production Excellence #11: May 2019

Production Excellence #11: May 2019

Monthly update on our strive for operational excellence.

How’d we do in our strive for operational excellence last month? Read on to find out!

📊 Month in numbers

6 documented incidents. [1]
41 new Wikimedia-prod-error tasks created. [2]
36 Wikimedia-prod-error tasks closed. [3]

The number of incidents in May of this year was comparable to previous years (6 in May 2019, 2 in May 2018, 5 in May 2017), and previous months (6 in May, 8 in April, 8 in March) – comparisons at CodePen.

To read more about these incidents, their investigations, and pending actionables; check wikitech.wikimedia.org/wiki/Incident_documentation#2019.

As of writing, there are 201 open Wikimedia-prod-error tasks (up from 186 last month). [4]

📉 Current problems

Take a look at the workboard and look for tasks that might need your help. The workboard lists known issues, grouped by the month in which they were first observed.

→ https://phabricator.wikimedia.org/tag/wikimedia-production-error

Or help someone that’s already started with their patch:
→ Open prod-error tasks with a Patch-For-Review

Breakdown of recent months (past two weeks not included):

November: 2 issues left (unchanged).
December: 1 issue got fixed. 3 issues left (down from 4).
January: 1 issue left (unchanged).
February: 2 issues left (unchanged).
March: 1 issue got fixed. 4 issues remaining (down from 5).
April: 2 issues got fixed. 12 issues remain unresolved (down from 14).
May: 10 new issues found last month survived the month of May, and remain unresolved.

By steward and software component, unresolved issues from April and May: