How’d we do in our strive for operational excellence last month? Read on to find out!
Zero documented incidents last month. Isn't that something!
Image from Incident graphs.
In August we resolved 18 of the 156 reports that carried over from previous months, and reported 46 new failures in production. Of the new ones, 17 remain unresolved as of writing and will carry over to next month.
The number of new errors reports in August was fairly high at 46, compared to 31 reports in July, and 26 reports in June.
The backlog of "Old" issues saw no progress this past month and remained constant at 146 open error reports.
Take a look at the workboard and look for tasks that could use your help.
Last few months in review:
|Jan 2021 (50 issues)||3 left.|
|Feb 2021 (20 issues)||6 > 5 left.|
|Mar 2021 (48 issues)||13 > 10 left.|
|Apr 2021 (42 issues)||18 > 17 left.|
|May 2021 (54 issues)||22 > 20 left.|
|Jun 2021 (26 issues)||11 > 10 left.|
|Jul 2021 (31 issues)||16 > 12 left.|
|Aug 2021 (46 issues)||+ 17 new unresolved issues.|
|156||issues open, as of Excellence #34 (July 2021).|
|-18||issues closed, of the previously open issues.|
|+17||new issues that survived August 2021.|
|155||issues open, as of today (3 Sep 2021).|
For more month-over-month numbers refer to the spreadsheet.
Thank you to everyone who helped by reporting, investigating, or resolving problems in Wikimedia production. Thanks!
Until next time,
– Timo Tijhof