## Background
This task involves the work of conducting quick usability testing with users across different experience levels to learn how they experience the new “Edit full page” button implemented in T409990 that enables switching from section editing to full-page editing on mobile, and to decide what (if any) UX adjustments the team needs to prioritize making before beginning a controlled experiment of the intervention (T409112).
=== Timeline
- ✅ ~~**Nov 25, 2025**: BM to share first draft usability test (T410614) w/ PP~~
- ✅ ~~**Nov 26, 2025**: PP to share any feedback on usability test (T410614) w/ BM~~
- ✅ ~~**Nov 27, 2025**: BM to run first iteration of usability test (T410614)~~
- ✅ ~~**Dec 1, 2025**: BM to share findings from usability test usability test (T410614) and name what (if any) aspects of UX she thinks need to be addressed before start of experiment (T409112)~~
### Decision(s) to be made
This test is an effort to make the following decision(s)…
1. **Which button copy best communicates the action and drives confident use?**
- {nav Edit full page} - When showing the different copy variants, almost all users choose “Edit full page” as the preferred and clearest label (just one user preferred the “Switch to full page”). So we will move forward with "Edit full page".
- ~~"Previous sections} / Next sections"~~
- ~~"Switch to full page"~~
2. **Is this solution — including the button copy — sufficiently safe to ensure people do not fear losing their in-progress edits when they tap it?**
- Most users tapped the button without fearing data loss. However, some of them asked for more orientation/assurance after switching to full-page and explicit confirmation that their in-progress edits were kept. We will improve this in {T411465}.
3. **What (if any) UX adjustments are needed before broader rollout/experimentation?**
- Some users commented that it’s difficult to locate the content when switching to full page: the lack of collapsing reduces the content scannability and users lose the section reference since it’s difficult to find the headings of each section. We will work on a separate task to improve this {T411465}.
- When switching to full-page, some users lost their place since the scroll position shifted and they were moved away from their current section. Currently addressing this in {T411669}.
### Open questions
- [x] When prompted to edit a section beyond the one they're currently "in," do people organically/intuitively discover the button T409990 introduces?
- [x] What do people expect will happen when they tap the button T409990 introduces?
- [x] What (if any) confusion/hesitation/uncertainty/etc. do people experience along the path of arriving into section editing and locating the content they'd like to edit that lives outside the section the editing interface exposed by default?
-- //E.g. @bmartinezcalvo + @ppelberg are curious to know how (if at all) people perceive the skeleton the button appears atop.//
### Usability testing findings
| [[ https://docs.google.com/presentation/d/165eEwWTP8dUoP_y56CJT9J_qk3orjafR3VVlejOSOxM/edit?slide=id.g1171d73c0d3_0_168#slide=id.g1171d73c0d3_0_168 | Findings & Insights doc ]] |
- **Discoverability:** 100% users easily found the button to edit full page and they naturally selected it when trying to find other sections to edit.
- They selected the button as something normal and natural.
- Users appreciated that the buttons where placed on different positions (top and bottom) so it’s easier to find them in long articles.
- Users easily understood the purpose of the button, understanding they can edit other sections of the article when clicking on it.
- **Placeholder/Skeleton:** The placeholder text behind the button didn’t distract them and they selected the button without paying attention on the placeholder at all.
- **Confidence:** Most users tapped the button without fearing data loss. However, some of them asked for more orientation/assurance after switching to full-page and explicit confirmation that their in-progress edits were kept. We will address this in T411465.
- **Copy: **Users raised no objections to any of the button label variants. When showing the different copy variants, almost all users choose “Edit full page” as the preferred and clearest label (just one user preferred the “Switch to full page”). **So we will move forward with "Edit full page".**
- Other observations: When switching to full-page, some users commented on the following issues/improvements (to be addressed in T411468):
- Difficulties to locate the content when switching to full page: the lack of collapsing reduces the content scannability and users lose the section reference since it's difficult to find the headings of each section.
- When switching to full-page, some users lost their place since the scroll position shifted and they were moved away from their current section.
### Acceptance criteria (or Done)
[x] Implement the prototype in T409990 with 3 copy variants
[x] Conduct usability test and analyze results
[x] Decide on what (if any) adjustments will we make to T409990
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#### Future tasks
- {T411669}
- {T411465}