Change Details

This task is about ensuring Junior Contributors can confidently and intuitively understand and use topic subscriptions. Notes: - As @iamjessklein noted in T274201#6877344, we would like for non-English speakers to be included in this usability test. - As part of this test, we would like to understand whether Junior Contributors find it confusing/unexpected for topic subscription affordances //not// to appear on their own user talk pages. //Context: T276996#6909778.//

===Background Talk pages are integral to many workflows including receiving feedback on edits from other contributors. This year, the Editing team’s goal is to partner with communities to trial features that make contributing to Talk pages, and understanding the information and activity inside them, easier and more intuitive. This task is about ensuring Junior Contributors can confidently and intuitively understand and use topic subscriptions. To date, the Editing-team has made it easier for contributors to create new discussion topics and Reply to discussions. The prototype that we are testing here attempts to make it easier for Junior and Senior contributors to: - identify when a conversation has updated activity - receive timely and relevant responses to the things they say ===Goals of this usability test 1. Gauge the discoverability of notifications 2. Identify improvements to the usability of notifications: - Do testers understand the copy within the toasts and notifications? - Are testers able to successfully follow the steps to post a question? - Is there anything testers like to be informed about but are missing? 3. Gauge user reactions to the notifications and expectations of how they will receive notifications - Do testers find it unexpected for topic subscription affordances not to appear on their own user Talk pages? (T276996#6909778) ===Testing format For Junior Contributors the test will be conducted on UserTesting.com. Testers will not be required to have any former editing history or knowledge (or use of Talk Pages). Experienced contributors will not be explicitly tested but we will queried via mediawiki about the add a new discussion workflow. ===Testers 10 users will be recruited using UserTesting.com: - 5 will test on Desktop Web - 5 will tests on Mobile Web As noted in T274201#6877344, we would like for non-English speakers to be included in this usability test. ===Test Protocol [[ https://docs.google.com/document/d/1OXjtT2nO7Ro7GGl1RBiOUp4qGIwfmwi_ugNNXHJCYY0| protocol doc]] ===Findings [[ https://docs.google.com/presentation/d/1UR5S7pNcOsHenEc_ISJOMkqCPoekzqok6ikf9wyrld4/edit#slide=id.gd293910762_0_0 | findings deck]]

===Background Talk pages are integral to many workflows including receiving feedback on edits from other contributors. This year, the Editing team’s goal is to partner with communities to trial features that make contributing to Talk pages, and understanding the information and activity inside them, easier and more intuitive. This task is about ensuring Junior Contributors can confidently and intuitively understand and use topic subscriptions. Notes:To date, the Editing-team has made it easier for contributors to create new discussion topics and Reply to discussions. The prototype that we are testing here attempts to make it easier for Junior and Senior contributors to: - identify when a conversation has updated activity - receive timely and relevant responses to the things they say ===Goals of this usability test 1. Gauge the discoverability of notifications 2. Identify improvements to the usability of notifications: - Do testers understand the copy within the toasts and notifications? - Are testers able to successfully follow the steps to post a question? - Is there anything testers like to be informed about but are missing? - As @iamjessklein noted in T274201#6877344,3. Gauge user reactions to the notifications and expectations of how they will receive notifications - Do testers find it unexpected for topic subscription affordances not to appear on their own user Talk pages? we would like for non-English speakers to be included in this usability test.(T276996#6909778) ===Testing format - As part of this test,For Junior Contributors the test will be conducted on UserTesting.com. Testers will not be required to have any former editing history or knowledge (or use of Talk Pages). we would like to understand whether Junior Contributors find it confusing/unexpected for topic subscription affordances //not// to appear on their own user talk pages.Experienced contributors will not be explicitly tested but we will queried via mediawiki about the add a new discussion workflow. ===Testers 10 users will be recruited using UserTesting.com: - 5 will test on Desktop Web - 5 will tests on Mobile Web As noted in T274201#6877344, //Context: T276996#6909778.//we would like for non-English speakers to be included in this usability test. ===Test Protocol [[ https://docs.google.com/document/d/1OXjtT2nO7Ro7GGl1RBiOUp4qGIwfmwi_ugNNXHJCYY0| protocol doc]] ===Findings [[ https://docs.google.com/presentation/d/1UR5S7pNcOsHenEc_ISJOMkqCPoekzqok6ikf9wyrld4/edit#slide=id.gd293910762_0_0 | findings deck]]