Change Details

In order to support Growth team efforts around Help desks, that task aime to find, gather and publish on a central place best practices around interacting with newcomers on Help desks. **Initial plan** [ ] Find relevant documentation around that goal, [ ] on wiki [ ] outside of wikis [ ] Find relevant people, who are experienced on helping newcomers [ ] Gather findings. This may include common good sense, but remind that to readers may worth it. [ ] Publish it as a draft. The points must be short and understandable. [ ] Crash-test those findings with several community members [ ] Publish the findings, marked for translation of needed.

In order to support Growth team efforts around Help desks, that task aime to find, gather and publish on a central place best practices around interacting with newcomers on Help desks. **Initial plan** [*] Find relevant documentation around that goal, T206212#4658409 [*] on wiki [*] outside of wikis [ ] Find relevant people, who are experienced on helping newcomers [ ] Gather findings. This may include common good sense, but remind that to readers may worth it. [ ] Publish it as a draft. The points must be short and understandable. [ ] Crash-test those findings with several community members [ ] Publish the findings, marked for translation of needed.

In order to support Growth team efforts around Help desks, that task aime to find, gather and publish on a central place best practices around interacting with newcomers on Help desks. **Initial plan** [ *] Find relevant documentation around that goal, T206212#4658409 [ *] on wiki [ *] outside of wikis [ ] Find relevant people, who are experienced on helping newcomers [ ] Gather findings. This may include common good sense, but remind that to readers may worth it. [ ] Publish it as a draft. The points must be short and understandable. [ ] Crash-test those findings with several community members [ ] Publish the findings, marked for translation of needed.