= Current issue
**Steps to replicate the issue** (include links if applicable):
* View a page on the Beta Cluster with a Phonos parser function (e.g. https://en.wikipedia.beta.wmflabs.org/wiki/User:TheresNoTime/sandbox)
**What happens?**:
The phonos play button shows an error, "Unable to play audio. Refresh the page and try again." — directly going to the inspected URL (e.g. https://upload.wikimedia.beta.wmflabs.org/phonos/0/h/0hp7eif2wwbuhif94n42bzm95o71z9i.mp3) gives the error "Unauthorized. This server could not verify that you are authorized to access the document you requested."
**What should have happened instead?**:
The audio plays.
----
= Old issue
**Steps to replicate the issue** (include links if applicable):
* View a page on the Beta Cluster with a Phonos parser function (e.g. https://en.wikipedia.beta.wmflabs.org/wiki/User:TheresNoTime/sandbox)
**What happens?**:
The play button shows the "loading crosshatching" indefinitely (or until it maybe times out), as it's trying to play `http://deployment-ms-fe03.deployment-prep.eqiad.wmflabs/v1/AUTH_mw/global-data-phonos/4b67c6b189cdf4ad2d46a9fa6bac2813.mp3?temp_url_sig=[snip]&temp_url_expires=1662820524`. The domain `deployment-ms-fe03.deployment-prep.eqiad.wmflabs` is not publicly routable.
**What should have happened instead?**:
The file URI is publicly routable, and the audio plays. I believe this should be `upload.wikimedia.beta.wmflabs.org`?
**Software version** (skip for WMF-hosted wikis like Wikipedia):
- Beta cluster
```lang=php
$wgPhonosEngine = 'google';
$wgPhonosFileBackend = 'global-multiwrite';
```
**Other information** (browser name/version, screenshots, etc.):
{F35514962,size=full}