Change Details

We want to set up an instrumentation that covers the events in the emergency and non-emergency reporting workflow to give us basic visibility into how users interact with the incident reporting system. The KR: https://app.asana.com/0/1207718010906612/1207718375312157 Design doc: https://www.figma.com/design/ZfMGm4XFZy49GlYyINacaK/IRS-MVP-v1?node-id=2007-7869&t=M9Kwk9rpD4330H6S-0 == Questions we want to answer - How many times users clicked on the report button **Emergency Flow** - How often do users select the "emergency flow"? - How often do users select from the dropdown menu? And what type? - How often do users click "continue" and proceed to the submit step? - How often do users add additional information? - How many successful reports were made? - The submission rate of reports. - How often do users click “cancel” or "close"? - From which step do the users drop more often? **Non-Emergency Flow** - How often do users select the "non-emergency flow"? - How often do users select from the types of incidents? And what type? - How often do users proceed to the described steps? - How often do users proceed to the get support steps? - What are the links users click in the support steps? - How often do users click the “cancel” or "Close" button? - From which step do the users drop more often? ## Acceptance criteria - [x] Connie w/ Madalina: Measurement plan defining metrics - [ ] Connie: Instrumentation specification - [ ] Connie: Log this in [[ https://docs.google.com/forms/d/e/1FAIpQLSc8TxVpVp5gAI2zfVBrYoNYPDtZm9w1b1ePox63H_oUb6u1aA/viewform | the data collection activity form ]] (per [[ https://foundation.wikimedia.org/wiki/Legal:Data_Collection_Guidelines | Data Collection Guidelines ]]) - [ ] Engineer: Implementation of the specification - [ ] Engineer: Instrumentation QA (pre-deployment and post-deployment) - [ ] Connie: post-deployment data QA == Document [[ https://docs.google.com/document/d/1StlTrrKGJhezAWqvVI7ApWtd-mhUQh8Ketac9dS880k/edit?tab=t.0| Measurement Plan ]] [[ https://docs.google.com/spreadsheets/d/1067j3sZiH8mOMJmGx7Djwu2bOnaV21EUY5Y4E4zS6YM/edit?gid=0#gid=0 | Instrumentation Spec ]]

We want to set up an instrumentation that covers the events in the emergency and non-emergency reporting workflow to give us basic visibility into how users interact with the incident reporting system. The KR: https://app.asana.com/0/1207718010906612/1207718375312157 Design doc: https://www.figma.com/design/ZfMGm4XFZy49GlYyINacaK/IRS-MVP-v1?node-id=2007-7869&t=M9Kwk9rpD4330H6S-0 == Questions we want to answer - How many times users clicked on the report button **Emergency Flow** - How often do users select the "emergency flow"? - How often do users select from the dropdown menu? And what type? - How often do users click "continue" and proceed to the submit step? - How often do users add additional information? - How many successful reports were made? - The submission rate of reports. - How often do users click “cancel” or "close"? - From which step do the users drop more often? **Non-Emergency Flow** - How often do users select the "non-emergency flow"? - How often do users select from the types of incidents? And what type? - How often do users proceed to the described steps? - How often do users proceed to the get support steps? - What are the links users click in the support steps? - How often do users click the “cancel” or "Close" button? - From which step do the users drop more often? ## Acceptance criteria - [x] Connie w/ Madalina: Measurement plan defining metrics - [x] Connie: Instrumentation specification - [x] Connie: Submit L3SC request (per [[ https://foundation.wikimedia.org/wiki/Legal:Data_Collection_Guidelines | Data Collection Guidelines ]]) - [ ] Engineer: Implementation of the specification - [ ] Engineer: Instrumentation QA (pre-deployment and post-deployment) - [ ] Connie: post-deployment data QA == Document [[ https://app.asana.com/0/1201418263074643/1208773732018848/f | L3SC request ]] [[ https://docs.google.com/document/d/1StlTrrKGJhezAWqvVI7ApWtd-mhUQh8Ketac9dS880k/edit?tab=t.0| Measurement Plan ]] [[ https://docs.google.com/spreadsheets/d/1067j3sZiH8mOMJmGx7Djwu2bOnaV21EUY5Y4E4zS6YM/edit?gid=0#gid=0 | Instrumentation Spec ]]

We want to set up an instrumentation that covers the events in the emergency and non-emergency reporting workflow to give us basic visibility into how users interact with the incident reporting system. The KR: https://app.asana.com/0/1207718010906612/1207718375312157 Design doc: https://www.figma.com/design/ZfMGm4XFZy49GlYyINacaK/IRS-MVP-v1?node-id=2007-7869&t=M9Kwk9rpD4330H6S-0 == Questions we want to answer - How many times users clicked on the report button **Emergency Flow** - How often do users select the "emergency flow"? - How often do users select from the dropdown menu? And what type? - How often do users click "continue" and proceed to the submit step? - How often do users add additional information? - How many successful reports were made? - The submission rate of reports. - How often do users click “cancel” or "close"? - From which step do the users drop more often? **Non-Emergency Flow** - How often do users select the "non-emergency flow"? - How often do users select from the types of incidents? And what type? - How often do users proceed to the described steps? - How often do users proceed to the get support steps? - What are the links users click in the support steps? - How often do users click the “cancel” or "Close" button? - From which step do the users drop more often? ## Acceptance criteria - [x] Connie w/ Madalina: Measurement plan defining metrics - [ - [x] Connie: Instrumentation specification - [ ] Connie: Log this in [[ https://docs.google.com/forms/d/e/1FAIpQLSc8TxVpVp5gAI2zfVBrYoNYPDtZm9w1b1ePox63H_oUb6u1aA/viewform | the data collection activity form ]]x] Connie: Submit L3SC request (per [[ https://foundation.wikimedia.org/wiki/Legal:Data_Collection_Guidelines | Data Collection Guidelines ]]) - [ ] Engineer: Implementation of the specification - [ ] Engineer: Instrumentation QA (pre-deployment and post-deployment) - [ ] Connie: post-deployment data QA == Document [[ https://app.asana.com/0/1201418263074643/1208773732018848/f | L3SC request ]] [[ https://docs.google.com/document/d/1StlTrrKGJhezAWqvVI7ApWtd-mhUQh8Ketac9dS880k/edit?tab=t.0| Measurement Plan ]] [[ https://docs.google.com/spreadsheets/d/1067j3sZiH8mOMJmGx7Djwu2bOnaV21EUY5Y4E4zS6YM/edit?gid=0#gid=0 | Instrumentation Spec ]]