Change Details

## Requirements When a user selects the "Trolling or hounding (stalking)" incident category and clicks Continue, the system must open a support page. The support page will contain the following sections: - Info header - "What to do next" section - "How to request help" section - "Can't find what you're looking for" section ###Copy **Info header** Mandatory -- Text: "Trolling or hounding (stalking). The information below is intended to help you resolve the incident." **"What to do next"** Mandatory: -- Text: "Trolling or hounding (stalking)occurring on-wiki is considered unacceptable behavior in the official policy." -- Links:"official policy" needs to link to https://foundation.wikimedia.org/wiki/Policy:Universal_Code_of_Conduct#3.1_%E2%80%93_Harassment" **"How to request help"** Configurable through community config: --Text (at least one option needs to be selected): --- Contact an Admin for help with urgent or ongoing incidents on-wiki --- Email your concern to [email@domain.com] --- If you’re unsure what to do, ask the community for help -- Links: --- "Contact an Admin" link is configurable --- Email is configurable --- "ask the community for help" link is configurable If no option is selected, this section will display the following default text: " For issues that occur on-wiki it is recommended that you contact an admin or use a community noticeboard for help with urgent and ongoing incidents." **"Can't find what you're looking for?"** Mandatory -- Text: "If the steps above did not help you, consider making a complaint to the U4C, or contact the non-profit organization that hosts this website." -- Links: --- "making a complaint to the U4C" links to: https://meta.wikimedia.org/wiki/Universal_Code_of_Conduct/Coordinating_Committee/Cases --- "contact the non-profit organization" links to https://foundation.wikimedia.org/wiki/Legal:Wikimedia_Foundation_Legal_and_Safety_Contact_Information ##Designs [[ https://docs.google.com/document/d/1Dj90uFaEUlfg8F7hwdBMzI_XnZLQWKvVXCVoy1VrD8I/edit?usp=sharing | Proposed copy (WMF doc) ]] [[ https://www.figma.com/design/ZfMGm4XFZy49GlYyINacaK/IRS-MVP-v1?node-id=4417-40018&t=6XqA9OIYYXWsZ96U-0 | Figma file ]] ##Acceptance criteria - All the above are met

## Requirements When a user selects the "Trolling or hounding (stalking)" incident category and clicks Continue, the system must open a support page. The support page will contain the following sections: - Info header - "What to do next" section - "How to request help" section - "Can't find what you're looking for" section ###Copy **Info header** Mandatory -- Text: "Trolling or hounding (stalking). The information below is intended to help you resolve the incident." **"What to do next"** Mandatory: -- Text: "Trolling or hounding (stalking)occurring on-wiki is considered unacceptable behavior in the official policy." -- Links:"official policy" needs to link to https://foundation.wikimedia.org/wiki/Policy:Universal_Code_of_Conduct#3.1_%E2%80%93_Harassment" **"How to request help"** Configurable through community config: -- Text (at least one option needs to be selected): --- Contact an Admin for help with urgent or ongoing incidents on-wiki --- Email your concern to [email@domain.com] --- If you’re unsure what to do, ask the community for help -- Links: --- "Contact an Admin" link is configurable --- Email is configurable --- "ask the community for help" link is configurable If no option is selected, this section will display the following default text: " For issues that occur on-wiki it is recommended that you contact an admin or use a community noticeboard for help with urgent and ongoing incidents." **"Can't find what you're looking for?"** Mandatory -- Text: "If the steps above did not help you, consider making a complaint to the U4C, or contact the non-profit organization that hosts this website." -- Links: --- "making a complaint to the U4C" links to: https://meta.wikimedia.org/wiki/Universal_Code_of_Conduct/Coordinating_Committee/Cases --- "contact the non-profit organization" links to https://foundation.wikimedia.org/wiki/Legal:Wikimedia_Foundation_Legal_and_Safety_Contact_Information ##Designs [[ https://docs.google.com/document/d/1Dj90uFaEUlfg8F7hwdBMzI_XnZLQWKvVXCVoy1VrD8I/edit?usp=sharing | Proposed copy (WMF doc) ]] [[ https://www.figma.com/design/ZfMGm4XFZy49GlYyINacaK/IRS-MVP-v1?node-id=4417-40018&t=6XqA9OIYYXWsZ96U-0 | Figma file ]] ##Acceptance criteria - All the above are met

## Requirements When a user selects the "Trolling or hounding (stalking)" incident category and clicks Continue, the system must open a support page. The support page will contain the following sections: - Info header - "What to do next" section - "How to request help" section - "Can't find what you're looking for" section ###Copy **Info header** Mandatory -- Text: "Trolling or hounding (stalking). The information below is intended to help you resolve the incident." **"What to do next"** Mandatory: -- Text: "Trolling or hounding (stalking)occurring on-wiki is considered unacceptable behavior in the official policy." -- Links:"official policy" needs to link to https://foundation.wikimedia.org/wiki/Policy:Universal_Code_of_Conduct#3.1_%E2%80%93_Harassment" **"How to request help"** Configurable through community config: -- Text (at least one option needs to be selected): --- Contact an Admin for help with urgent or ongoing incidents on-wiki --- Email your concern to [email@domain.com] --- If you’re unsure what to do, ask the community for help -- Links: --- "Contact an Admin" link is configurable --- Email is configurable --- "ask the community for help" link is configurable If no option is selected, this section will display the following default text: " For issues that occur on-wiki it is recommended that you contact an admin or use a community noticeboard for help with urgent and ongoing incidents." **"Can't find what you're looking for?"** Mandatory -- Text: "If the steps above did not help you, consider making a complaint to the U4C, or contact the non-profit organization that hosts this website." -- Links: --- "making a complaint to the U4C" links to: https://meta.wikimedia.org/wiki/Universal_Code_of_Conduct/Coordinating_Committee/Cases --- "contact the non-profit organization" links to https://foundation.wikimedia.org/wiki/Legal:Wikimedia_Foundation_Legal_and_Safety_Contact_Information ##Designs [[ https://docs.google.com/document/d/1Dj90uFaEUlfg8F7hwdBMzI_XnZLQWKvVXCVoy1VrD8I/edit?usp=sharing | Proposed copy (WMF doc) ]] [[ https://www.figma.com/design/ZfMGm4XFZy49GlYyINacaK/IRS-MVP-v1?node-id=4417-40018&t=6XqA9OIYYXWsZ96U-0 | Figma file ]] ##Acceptance criteria - All the above are met