Notifications are meant to be read. Issues with notification systems tend to result on notifications being ignored.
When considering improving the control of volume for notifications (T100528), or the way those are presented to align with the priorities of our users (T108190), we may want to measure the impact it has in terms of helping reduce the general backlog of unread notifications with respect to the former baseline.
To support the aboveWhen considering improving the control of volume for notifications (T100528), or the way those are presented to align with the priorities of our users (T108190), having available a representations of the distribution of unread notifications and its evolution in time is neededwe may want to measure the impact it has in terms of helping reduce the general backlog of unread notifications with respect to the former baseline.
To support the above, some understanding on users responsiveness with notifications will be helpful. Some aspects to measure:
- Distribution of unread notifications and its evolution in time is needed. We need to discuss a specifics of the metric (e.g., number of average notifications unread for more than a month).
- Distribution of response time for notifications. number of average notifications unMeasuring how long it takes for users to read for more than a month)the alerts and messages they receive.