Change Details

...as it does not scale when people often send private messages requesting a 2FA reset to only one (1) of the [Phab admins](https://phabricator.wikimedia.org/people/query/DktdoFyuGYMN/#R). Especially if way more folks start to use 2FA (see e.g. `T304792`). Might require more Phab admins to also have SSH access because https://wikitech.wikimedia.org/wiki/Phabricator#Removing_Two_Factor_Authentication ? Outcome should update https://www.mediawiki.org/wiki/Phabricator/Help/Two-factor_Authentication_Resets and https://wikitech.wikimedia.org/wiki/Phabricator#Removing_Two_Factor_Authentication

As more folks start to use 2FA (see e.g. `T304792`): * It does not scale when only @aklapper is getting contacted via a private message. We lack a process of **who to contact** - how to "contact" multiple [Phab admins](https://phabricator.wikimedia.org/people/query/DktdoFyuGYMN/#R) to request a 2FA reset. ** Might require more Phab admins to also have SSH access because https://wikitech.wikimedia.org/wiki/Phabricator#Removing_Two_Factor_Authentication ? * We lack guidelines **how to verify** requests. There are commited identities on wiki, there can be video calls or WMF Slack messages for staff, maybe something else. * Unsure who needs to be involved in this discussion. We'd want at least a handful of people up for doing this. * Outcome should update https://www.mediawiki.org/wiki/Phabricator/Help/Two-factor_Authentication_Resets and https://wikitech.wikimedia.org/wiki/Phabricator#Removing_Two_Factor_Authentication

...as it does not scale when people often send private messages requesting a 2FA reset to only one (1) of the [Phab admins](https://phabricator.wikimedia.org/people/query/DktdoFyuGYMN/#R). Especially if wayAs more folks start to use 2FA (see e.g. `T304792`).: * It does not scale when only @aklapper is getting contacted via a private message. We lack a process of **who to contact** - how to "contact" multiple [Phab admins](https://phabricator.wikimedia.org/people/query/DktdoFyuGYMN/#R) to request a 2FA reset. ** Might require more Phab admins to also have SSH access because https://wikitech.wikimedia.org/wiki/Phabricator#Removing_Two_Factor_Authentication ? * We lack guidelines **how to verify** requests. There are commited identities on wiki, there can be video calls or WMF Slack messages for staff, maybe something else. * Unsure who needs to be involved in this discussion. We'd want at least a handful of people up for doing this. * Outcome should update https://www.mediawiki.org/wiki/Phabricator/Help/Two-factor_Authentication_Resets and https://wikitech.wikimedia.org/wiki/Phabricator#Removing_Two_Factor_Authentication