Change Details

//Migrated from: https://wikimedia.mingle.thoughtworks.com/projects/multimedia/cards/625 // == Narrative == As a user, I can easily find an updated FAQ about Upload Wizard during the uploading process, so that I can learn how to upload files on our sites, at each step of the way -- and troubleshoot as needed. == Acceptance Criteria == * Provide one or more links to the FAQ within the Upload Wizard FAQ (instead of Help forum): [[https://commons.wikimedia.org/wiki/Commons:Upload_Wizard_FAQ | https://commons.wikimedia.org/wiki/Commons:Upload_Wizard_FAQ]] * Consider adding special 'question mark' (?) links in most confusing parts of the wizard (e.g. licenses), linking directly to the FAQ that guides them through this step. * Update this FAQ as needed, to guide our users with more specific questions about the latest version of this tool. * Get it translated, so more users can read it in their own language. == Notes == == There are other attempts to help our users, but they can be confusing for casual users, or not specific enough about the uploading tasks: == * a confusing help forum that is likely to scare away new users: [[https://commons.wikimedia.org/wiki/Commons:Upload_help | https://commons.wikimedia.org/wiki/Commons:Upload_help]] * a generic Commons FAQ [[https://commons.wikimedia.org/wiki/Commons:FAQ | https://commons.wikimedia.org/wiki/Commons:FAQ]] exists; maybe too general *a general overview at [[https://commons.wikimedia.org/wiki/Commons:Upload_Wizard | https://commons.wikimedia.org/wiki/Commons:Upload_Wizard]] - that could be useful to link to from the FAQ == Related Bugs == == Related Stories == • [[https://wikimedia.mingle.thoughtworks.com/projects/multimedia/cards/722 | #722]] Guided Tours for Upload Wizard == Related Changesets ==

//Migrated from: https://wikimedia.mingle.thoughtworks.com/projects/multimedia/cards/625 // == Narrative == As a user, I can easily find an updated FAQ about Upload Wizard during the uploading process, so that I can learn how to upload files on our sites, at each step of the way -- and troubleshoot as needed. == Acceptance Criteria == * Provide one or more links to the FAQ within the Upload Wizard FAQ (instead of Help forum): [[https://commons.wikimedia.org/wiki/Commons:Upload_Wizard_FAQ | https://commons.wikimedia.org/wiki/Commons:Upload_Wizard_FAQ]] * Consider adding special 'question mark' (?) links in most confusing parts of the wizard (e.g. licenses), linking directly to the FAQ that guides them through this step. * Update this FAQ as needed, to guide our users with more specific questions about the latest version of this tool. * Get it translated, so more users can read it in their own language. == Notes == There are other attempts to help our users, but they can be confusing for casual users, or not specific enough about the uploading tasks: * a confusing help forum that is likely to scare away new users: [[https://commons.wikimedia.org/wiki/Commons:Upload_help | https://commons.wikimedia.org/wiki/Commons:Upload_help]] * a generic Commons FAQ [[https://commons.wikimedia.org/wiki/Commons:FAQ | https://commons.wikimedia.org/wiki/Commons:FAQ]] exists; maybe too general * a general overview at [[https://commons.wikimedia.org/wiki/Commons:Upload_Wizard | https://commons.wikimedia.org/wiki/Commons:Upload_Wizard]] - that could be useful to link to from the FAQ == Related Tasks == * {T77628}

//Migrated from: https://wikimedia.mingle.thoughtworks.com/projects/multimedia/cards/625 // == Narrative == As a user, I can easily find an updated FAQ about Upload Wizard during the uploading process, so that I can learn how to upload files on our sites, at each step of the way -- and troubleshoot as needed. == Acceptance Criteria == * Provide one or more links to the FAQ within the Upload Wizard FAQ (instead of Help forum): [[https://commons.wikimedia.org/wiki/Commons:Upload_Wizard_FAQ | https://commons.wikimedia.org/wiki/Commons:Upload_Wizard_FAQ]] * Consider adding special 'question mark' (?) links in most confusing parts of the wizard (e.g. licenses), linking directly to the FAQ that guides them through this step. * Update this FAQ as needed, to guide our users with more specific questions about the latest version of this tool. * Get it translated, so more users can read it in their own language. == Notes == == There are other attempts to help our users, but they can be confusing for casual users, or not specific enough about the uploading tasks:Notes == There are other attempts to help our users, but they can be confusing for casual users, or not specific enough about the uploading tasks: * a confusing help forum that is likely to scare away new users: [[https://commons.wikimedia.org/wiki/Commons:Upload_help | https://commons.wikimedia.org/wiki/Commons:Upload_help]] * a generic Commons FAQ [[https://commons.wikimedia.org/wiki/Commons:FAQ | https://commons.wikimedia.org/wiki/Commons:FAQ]] exists; maybe too general * a general overview at [[https://commons.wikimedia.org/wiki/Commons:Upload_Wizard | https://commons.wikimedia.org/wiki/Commons:Upload_Wizard]] - that could be useful to link to from the FAQ *a general overview at [[https://commons.wikimedia.org/wiki/Commons:Upload_Wizard | https://commons.wikimedia.org/wiki/Commons:Upload_Wizard]] - that could be useful to link to from the FAQ == Related Bugs == == Related Stories == • [[https://wikimedia.mingle.thoughtworks.com/projects/multimedia/cards/722 | #722]] Guided Tours for Upload Wizard == Related Changesets ==== Related Tasks == * {T77628}