Change Details

Donors inadvertently entering a currency symbol in the Other amount field get message saying //please select an amount//, which confuses them. If we could update this error message to something like //please do not enter the currency symbol// in the amount field that would be really helpful. We've seen 11 Zendesk tickets related to this in the past 4 days. {F2967876} {F2967878}

Donors inadvertently entering a currency symbol in the Other amount field get message saying //please select an amount//, which confuses them. Ideally, we would just strip the symbol on our side before submitting, thereby letting the donor pass through without an error. If that's not possible, let's update this error message to something like //please do not enter the currency symbol// in the amount field that would be really helpful. We've seen 11 Zendesk tickets related to this in the past 4 days. {F2967876} {F2967878}

Donors inadvertently entering a currency symbol in the Other amount field get message saying //please select an amount//, which confuses them. If we coulddeally, we would just strip the symbol on our side before submitting, thereby letting the donor pass through without an error. If that's not possible, let's update this error message to something like //please do not enter the currency symbol// in the amount field that would be really helpful. We've seen 11 Zendesk tickets related to this in the past 4 days. {F2967876} {F2967878}