The [[ https://meta.wikimedia.org/wiki/Affiliations_Committee | Affiliations Committee ]] is interested in moving to Phabricator. Part of the work they do is public and can be handled with existing features. However, an important part of their work requires some investigation.
The AffCom deals with reports of abuse of Wikimedia trademarks. They use [[ https://meta.wikimedia.org/wiki/Special:Contact/licenseabuse | this form ]] that posts new reports as emails. As you can see, this process has room for improvement, and a private project with a private board to organize private tasks would make wonders in comparison.
It looks like we have the pieces in place, but we haven't tested them together:
* The web form should be able to post an email to Phabricator to create a new task.
* The format of the email should be good enough to get a readable task.
* Using an appropriate template, it should be possible to create those tasks with a private policy (T823#1032703)
In fact, perhaps the best solution is to create a simple Phabricator extension replicating [[ https://meta.wikimedia.org/wiki/Special:Contact/licenseabuse | AffCom's form ]]? Even if it contains many fields, that data could be simply printed in the task description. There is no need to store it as metadata in a special table.