Change Details

Some feedback after using Alert Manager as transport for LibreNMS: --- When ACKing an alert in LibreNMS, Alert Manager sends an email titled: > [FIRING:1] Access port utilisation over 80% for 1h global (asw2-b-eqiad.mgmt.eqiad.wmnet warning librenms netops) And only at the very bottom it says: > title = Alert for device asw2-b-eqiad.mgmt.eqiad.wmnet - Access port utilisation over 80% for 1h got acknowledged Same for IRC alerts: > jinxer-wm> (Access port utilisation over 80% for 1h) firing: Access port utilisation over 80% for 1h - https://alerts.wikimedia.org Which is confusing as it's an ACK. --- LibreNMS IRC bot had colors, but not the Alert Manager one, that's a major regression. --- In the email body, all the LibreNMS details are crammed into the "Annotations" section, with no new lines, which make it difficult to parse. The content is also duplicated. For example: > alertname = Access port utilisation over 80% for 1h > Rule: Access port utilisation over 80% for 1h > summary = Access port utilisation over 80% for 1h > instance = asw2-b-eqiad.mgmt.eqiad.wmnet > Device Name: asw2-b-eqiad.mgmt.eqiad.wmnet --- The email title says `[FIRING:1]`, not sure if it's needed or what the `:1` means. --- > [FIRING:1] Inbound interface errors global (asw2-b-eqiad.mgmt.eqiad.wmnet warning librenms netops) No need for the severity, scope or team in the email title, that's precious real-estate Something like: > [Alert] asw2-b-eqiad.mgmt.eqiad.wmnet: Inbound interface errors is more clear.

Some feedback after using Alert Manager as transport for LibreNMS: --- When ACKing an alert in LibreNMS, Alert Manager sends an email titled: > [FIRING:1] Access port utilisation over 80% for 1h global (asw2-b-eqiad.mgmt.eqiad.wmnet warning librenms netops) And only at the very bottom it says: > title = Alert for device asw2-b-eqiad.mgmt.eqiad.wmnet - Access port utilisation over 80% for 1h got acknowledged Same for IRC alerts: > jinxer-wm> (Access port utilisation over 80% for 1h) firing: Access port utilisation over 80% for 1h - https://alerts.wikimedia.org Which is confusing as it's an ACK. --- LibreNMS IRC bot had colors, but not the Alert Manager one, that's a major regression. --- In the email body, all the LibreNMS details are crammed into the "Annotations" section, with no new lines, which make it difficult to parse. The content is also duplicated. For example: > alertname = Access port utilisation over 80% for 1h > Rule: Access port utilisation over 80% for 1h > summary = Access port utilisation over 80% for 1h > instance = asw2-b-eqiad.mgmt.eqiad.wmnet > Device Name: asw2-b-eqiad.mgmt.eqiad.wmnet --- The email title says `[FIRING:1]`, not sure if it's needed or what the `:1` means. --- > [FIRING:1] Inbound interface errors global (asw2-b-eqiad.mgmt.eqiad.wmnet warning librenms netops) No need for the severity, scope or team in the email title, that's precious real-estate Something like: > [Alert] asw2-b-eqiad.mgmt.eqiad.wmnet: Inbound interface errors is more clear.

Some feedback after using Alert Manager as transport for LibreNMS: --- When ACKing an alert in LibreNMS, Alert Manager sends an email titled: > [FIRING:1] Access port utilisation over 80% for 1h global (asw2-b-eqiad.mgmt.eqiad.wmnet warning librenms netops) And only at the very bottom it says: > title = Alert for device asw2-b-eqiad.mgmt.eqiad.wmnet - Access port utilisation over 80% for 1h got acknowledged Same for IRC alerts: > jinxer-wm> (Access port utilisation over 80% for 1h) firing: Access port utilisation over 80% for 1h - https://alerts.wikimedia.org Which is confusing as it's an ACK. --- LibreNMS IRC bot had colors, but not the Alert Manager one, that's a major regression. --- In the email body, all the LibreNMS details are crammed into the "Annotations" section, with no new lines, which make it difficult to parse. The content is also duplicated. For example: > alertname = Access port utilisation over 80% for 1h > Rule: Access port utilisation over 80% for 1h > summary = Access port utilisation over 80% for 1h > instance = asw2-b-eqiad.mgmt.eqiad.wmnet > Device Name: asw2-b-eqiad.mgmt.eqiad.wmnet --- The email title says `[FIRING:1]`, not sure if it's needed or what the `:1` means. --- > [FIRING:1] Inbound interface errors global (asw2-b-eqiad.mgmt.eqiad.wmnet warning librenms netops) No need for the severity, scope or team in the email title, that's precious real-estate Something like: > [Alert] asw2-b-eqiad.mgmt.eqiad.wmnet: Inbound interface errors is more clear.