Change Details

The donor in Zendesk 1747000 sent in a video of the Trustly form not advancing once they had clicked on their bank, using DuckDuckGo as their browser. @AMJohnson surfaced this and was able to replicate in Chrome, and I encounter the same error in Firefox. You can clikc in the desired bank in the dropdown, but nothing happens and the form does not proceed to contact the bank.

The donor in Zendesk 1747000 sent in a video of the Trustly form not advancing once they had clicked on their bank, using DuckDuckGo as their browser. @AMJohnson surfaced this and was able to replicate in Chrome, and I encounter the same error in Firefox. You can click in the desired bank in the dropdown, but nothing happens and the form does not proceed to contact the bank.

The donor in Zendesk 1747000 sent in a video of the Trustly form not advancing once they had clicked on their bank, using DuckDuckGo as their browser. @AMJohnson surfaced this and was able to replicate in Chrome, and I encounter the same error in Firefox. You can clikcck in the desired bank in the dropdown, but nothing happens and the form does not proceed to contact the bank.