Change Details

//As a product manager, I want to know the proposed vision for how to improve the user experience on the WS Export page when users experience errors, so that the team can help lessen the confusion & frustration experienced by users when errors occur for ebook exports.// **Relevant information:** * [[ https://meta.wikimedia.org/wiki/Community_Tech/Ebook_Export_Improvement | Ebook Export Improvements project page ]] * [[ https://phabricator.wikimedia.org/T265664 | Example of some work we have done so far to improve error messaging ]] * [[ https://phabricator.wikimedia.org/T274575 | Investigation on how we can further improve error messaging ]] **Acceptance Criteria:** * Review the materials above with a special focus on error messaging and how we can improve it * Develop a proposed vision for how we can improve error messaging on the WS Export page when: ** Someone tries to download a book directly from the WS Export & encounters an error, or ** Someone tries to download a book via Wikisource, encounters an error, and is redirected to the WS Export page

NOTE: It would be great if we could have a proposal of some sort by next week's estimation on Thursday, March 11th. Let me know if this is possible/too much, and we can come up with another plan, if needed. Thanks! //As a product manager, I want to know the proposed vision for how to improve the user experience on the WS Export page when users experience errors, so that the team can help lessen the confusion & frustration experienced by users when errors occur for ebook exports.// **Relevant information:** * [[ https://meta.wikimedia.org/wiki/Community_Tech/Ebook_Export_Improvement | Ebook Export Improvements project page ]] * [[ https://phabricator.wikimedia.org/T265664 | Example of some work we have done so far to improve error messaging ]] * [[ https://phabricator.wikimedia.org/T274575 | Investigation on how we can further improve error messaging ]] **Acceptance Criteria:** * Review the materials above with a special focus on error messaging and how we can improve it * Develop a proposed vision for how we can improve error messaging on the WS Export page when: ** Someone tries to download a book directly from the WS Export & encounters an error, or ** Someone tries to download a book via Wikisource, encounters an error, and is redirected to the WS Export page

NOTE: It would be great if we could have a proposal of some sort by next week's estimation on Thursday, March 11th. Let me know if this is possible/too much, and we can come up with another plan, if needed. Thanks! //As a product manager, I want to know the proposed vision for how to improve the user experience on the WS Export page when users experience errors, so that the team can help lessen the confusion & frustration experienced by users when errors occur for ebook exports.// **Relevant information:** * [[ https://meta.wikimedia.org/wiki/Community_Tech/Ebook_Export_Improvement | Ebook Export Improvements project page ]] * [[ https://phabricator.wikimedia.org/T265664 | Example of some work we have done so far to improve error messaging ]] * [[ https://phabricator.wikimedia.org/T274575 | Investigation on how we can further improve error messaging ]] **Acceptance Criteria:** * Review the materials above with a special focus on error messaging and how we can improve it * Develop a proposed vision for how we can improve error messaging on the WS Export page when: ** Someone tries to download a book directly from the WS Export & encounters an error, or ** Someone tries to download a book via Wikisource, encounters an error, and is redirected to the WS Export page