The thanks link confirmation UX is kind of subtle,####User story:
As an editor unfamiliar with Thanks, I want sending Thanks to be easy and follow Modern UX standards, because the current confirmation message is easy to miss and misinterpret.
As an editor, I want a way to confirm or cancel sending Thanks, because sometimes I accidentally click Thanks (In other words, there should either be a confirmation step or a temporary window to cancel sending thanks. IMO:)
####Background:
The thanks link confirmation UX is subtle and the language is confusing:
//before click//
{F35483682}
//after click//
{F35483684}
//after confirming click//
{F35483686}
I wonder how many people stop after clicking "Thank" without proceeding to the confirmation step?
Some people never confirm because they think they already sent "private" thanks or because they simply miss the confirmation message that appears inline.
Maybe we could borrow the UX from Minerva/MobileFrontend, where tapping thank gives you the opportunity cancel within a few seconds.
If not that, maybe there's something we could do to adjust the weight, or to present a dialog to the user asking them to confirm, rather than the inline, quite subtle text that is the same weight/color.
- Meet with Rita and Kirsten to review and refine
- Share with Design teams at review to iterate
- Get feedback from Growth CRS and Ambassadors, as appropriate (who can help share ideas for community feedback)
- Share with Growth team in design "deep dive"
####Acceptance Criteria:
Create one or more design prototypes showing how we can improve the Thanks confirmation UX.