Change Details

Yamini found a recurring PayPal donor CID 8163224 whose donations continued to reach Civi under their old email address, even after they changed their email address at PayPal. The June and July donations, 9X837550BY874902E and 40F59210D9592642T, show a different email address at PayPal than the one in the CID. This is different than what we expect to happen, which is that Civi will pick up the new email address when it is changed by the donor at their PayPal account. At the meeting today, @Ejegg confirmed that PayPal //is// sending the new email address, and also cautioned that the process of moving off of Drupal may expose some unusual effects from old custom code. This Task is to request that Civi ingest the newly updated email addresses from PayPal, but also to raise the question of what the list of rules is for for email changes for recurring donations. Email changes source from: * the email preference center * donors at their Paypal account * staff agents in Civi Can we make sure that the same rules apply to email address updates regardless of the source of the change? Will the rules be agnostic across payment methods?

Yamini found a recurring PayPal donor CID 8163224 whose donations continued to reach Civi under their old email address, even after they changed their email address at PayPal. The June and July donations, 9X837550BY874902E and 40F59210D9592642T, show a different email address at PayPal than the one in the CID. This is different than what we expect to happen, which is that Civi will pick up the new email address when it is changed by the donor at their PayPal account. At the meeting today, @Ejegg confirmed that PayPal //is// sending the new email address, and also cautioned that the process of moving off of Drupal may expose some unusual effects from old custom code. This Task is to request that Civi ingest the newly updated email addresses from PayPal, but also to raise the question of what the list of rules is for for email changes for recurring donations. Email changes source from: * the email preference center T401006 * donors at their Paypal account * staff agents in Civi Can we make sure that the same rules apply to email address updates regardless of the source of the change? Will the rules be agnostic across payment methods?

Yamini found a recurring PayPal donor CID 8163224 whose donations continued to reach Civi under their old email address, even after they changed their email address at PayPal. The June and July donations, 9X837550BY874902E and 40F59210D9592642T, show a different email address at PayPal than the one in the CID. This is different than what we expect to happen, which is that Civi will pick up the new email address when it is changed by the donor at their PayPal account. At the meeting today, @Ejegg confirmed that PayPal //is// sending the new email address, and also cautioned that the process of moving off of Drupal may expose some unusual effects from old custom code. This Task is to request that Civi ingest the newly updated email addresses from PayPal, but also to raise the question of what the list of rules is for for email changes for recurring donations. Email changes source from: * the email preference center T401006 * donors at their Paypal account * staff agents in Civi Can we make sure that the same rules apply to email address updates regardless of the source of the change? Will the rules be agnostic across payment methods?