This is part of {T100528}. An effort to facilitate the way users deal with notifications that requires understanding how notifications are used, the issues users find, and how the possible design direction fit in those needs. User research can help to figure that out.
##Target audience
- *Active users.* The main audience are users who get involved in several conversations. They may or may not be advanced editors, but they frequently ask questions and/or provide answers on talk pages. Needs may vary depending on the project (e.g., Wikipedia vs. Mediawiki.org) and the user expertise.
- *Casual users.* Although the goal is to better support some advanced uses, we need to make sure that the simple usecases remain as clear as possible.
##Research questions
Some research questions we need to get answered:
- **Identify current issues.**
-- Which are the patterns users follow when dealing with asynchronous interactions?
-- How useful is the notification panel in those cases? Which limitations they find? Which workarounds users use for those limitations (on talk pages and flow boards)?
- **Identify the underlying user needs.**
-- Are the considered scenarios (in T100528) describing the actual needs or are there different ones?
-- Which of the different needs happen more frequently or represent a bigger problem for the user?
- **Identify promising design directions.**
-- Do the areas identified below and the possible design solutions seem to align with the user needs?
-- Which percentage of the problem can solve each approach?
## Research plan and methods
[ ] TBD