Change Details

cp5022 went down on 2026-13-01 01:18:48 and remains unreachable on the main NIC and the management console: ``` vgutierrez@bast5004:~$ date ; nc -w 3 -zv cp5022.eqsin.wmnet 22 ; nc -w 3 -zv cp5022.mgmt.eqsin.wmnet 22 Tue Jan 13 09:13:31 AM UTC 2026 nc: connect to cp5022.eqsin.wmnet (2001:df2:e500:101:10:132:0:30) port 22 (tcp) failed: No route to host nc: connect to cp5022.eqsin.wmnet (10.132.0.30) port 22 (tcp) timed out: Operation now in progress nc: connect to cp5022.mgmt.eqsin.wmnet (10.132.128.18) port 22 (tcp) timed out: Operation now in progress ``` == Troubleshooting == Host unresponsive to ping or ssh on both primary and idrac interfaces. Jin attached his own bezel/LCD to confirm operation of host. It throws the error "The system board 5V SW PG voltage is outside of range." as well as a 'chassis open' error (it wasn't opened) so it appears the mainboard has gone bad. The power supplies show green leds (no errors) with only the main chassis throwing errors. System out of warranty since October 2025. The 'self repair' options on the Dell site do not include replacement mainboards: https://www.dell.com/en-us/shop/pfydresults/273519/925F5S3

cp5022 went down on 2026-13-01 01:18:48 and remains unreachable on the main NIC and the management console: ``` vgutierrez@bast5004:~$ date ; nc -w 3 -zv cp5022.eqsin.wmnet 22 ; nc -w 3 -zv cp5022.mgmt.eqsin.wmnet 22 Tue Jan 13 09:13:31 AM UTC 2026 nc: connect to cp5022.eqsin.wmnet (2001:df2:e500:101:10:132:0:30) port 22 (tcp) failed: No route to host nc: connect to cp5022.eqsin.wmnet (10.132.0.30) port 22 (tcp) timed out: Operation now in progress nc: connect to cp5022.mgmt.eqsin.wmnet (10.132.128.18) port 22 (tcp) timed out: Operation now in progress ``` == Troubleshooting == Host unresponsive to ping or ssh on both primary and idrac interfaces. Jin attached his own bezel/LCD to confirm operation of host. It throws the error "The system board 5V SW PG voltage is outside of range." as well as a 'chassis open' error (it wasn't opened) so it appears the mainboard has gone bad. The power supplies show green leds (no errors) with only the main chassis throwing errors. System out of warranty since October 2025. The 'self repair' options on the Dell site do not include replacement mainboards: https://www.dell.com/en-us/shop/pfydresults/273519/925F5S3 == Repair / Replacement Options == Bad mainboard is difficult to swap out of warranty. PowerEdge R450 is under 5 years old, so we don't have any decommission servers of that mainboard in our core sites. The Dell parts website doesn't list core system parts like CPU/Mainboard for self order post warranty.

cp5022 went down on 2026-13-01 01:18:48 and remains unreachable on the main NIC and the management console: ``` vgutierrez@bast5004:~$ date ; nc -w 3 -zv cp5022.eqsin.wmnet 22 ; nc -w 3 -zv cp5022.mgmt.eqsin.wmnet 22 Tue Jan 13 09:13:31 AM UTC 2026 nc: connect to cp5022.eqsin.wmnet (2001:df2:e500:101:10:132:0:30) port 22 (tcp) failed: No route to host nc: connect to cp5022.eqsin.wmnet (10.132.0.30) port 22 (tcp) timed out: Operation now in progress nc: connect to cp5022.mgmt.eqsin.wmnet (10.132.128.18) port 22 (tcp) timed out: Operation now in progress ``` == Troubleshooting == Host unresponsive to ping or ssh on both primary and idrac interfaces. Jin attached his own bezel/LCD to confirm operation of host. It throws the error "The system board 5V SW PG voltage is outside of range." as well as a 'chassis open' error (it wasn't opened) so it appears the mainboard has gone bad. The power supplies show green leds (no errors) with only the main chassis throwing errors. System out of warranty since October 2025. The 'self repair' options on the Dell site do not include replacement mainboards: https://www.dell.com/en-us/shop/pfydresults/273519/925F5S3 == Repair / Replacement Options == Bad mainboard is difficult to swap out of warranty. PowerEdge R450 is under 5 years old, so we don't have any decommission servers of that mainboard in our core sites. The Dell parts website doesn't list core system parts like CPU/Mainboard for self order post warranty.