This task proposes providing a template for experienced editors responding to questions posted via the Growth team's Editor help pane (see parent task).
==== Goal:
Make it clearer for those receiving mention notification emails that the message is coming as a response to their question.
==== Proposed solution:
For each wiki language where the Editor help pane feature is enabled (KO and CS), provide a template for a response comprised of the following:
**Hi** + @`<username>`: **In answer to your question,** `<response text>`. **Hope that helps.*
–`signature of helper`
A format such as the above or similar is to ensure that the mention notification sent to the user (assuming they have a confirmed address and are opted in to receive emails) makes reference to the fact that it is in response to a Help desk question the user initiated.
{F27206382}