**Background**
Both apps teams (iOS and Android) have gotten a significant number of requests to improve the stability of reading lists. There are often reports of crashes and people losing their reading lists. There presently isn't a way to backup reading lists and the teams aren't entirely sure of the use cases in which people lose their reading lists. These crashes effects the validity of our apps.
**Requirements**
[ ] Chronicle the use cases reported by uses where reading lists fail
[ ] Investigate from a tech perspective, why the app is failing in these use cases
**Nice to Have**
[ ] Establish solutions for fixing the root cause of crashes
[ ] Estimate level of effort to fix root causes of crashes based on preferred root cause
[ ] Estimate level of effort to offer exporting reading lists
**User Stories**
As a Product Manager for the apps, I would like to know in what cases reading lists fail and what level of effort it would take to fix the crashes, so that I can scope a project that resolves reading lists failing and mitigate losing app users.