Change Details

The link donors use to unsubscribe from fundraising emails is broken. All donors, and DR, are getting this message: {F35785100} The permanent link DR has is https://www.pages04.net/wikimedia/WMFUnsubscribe/, and then each donors has a uniquely coded version. Example from CID #47542887 below: https://www.pages04.net/wikimedia/WMFUnsubscribe/Unsubscribe?spMailingID=72319186&spUserID=NDk1MzE3NzY0MTI5S0&spJobID=MjI2MDAwMjU5MAS2&spReportId=MjI2MDAwMjU5MAS2 We have paused all sends, but cannot resume fundraising until this is fixed. DR can still unsubscribe via Civi, but we have no way of snoozing donors, and donors do not currently have a way to opt themselves out. Thanks for figuring it out !

The link donors use to unsubscribe from fundraising emails is broken. All donors, and DR, are getting this message: {F35785100} The permanent link DR has is https://www.pages04.net/wikimedia/WMFUnsubscribe/, and then each donors has a uniquely coded version. Example from CID #47542887 below: https://www.pages04.net/wikimedia/WMFUnsubscribe/Unsubscribe?spMailingID=72319186&spUserID=NDk1MzE3NzY0MTI5S0&spJobID=MjI2MDAwMjU5MAS2&spReportId=MjI2MDAwMjU5MAS2 We have paused all sends, but cannot resume fundraising until this is fixed. DR can still unsubscribe via Civi, but we have no way of snoozing donors, and donors do not currently have a way to opt themselves out. Could this be related to a fix we have deployed for [[ https://phabricator.wikimedia.org/T322084 | this task ]]? Thanks for figuring it out !

The link donors use to unsubscribe from fundraising emails is broken. All donors, and DR, are getting this message: {F35785100} The permanent link DR has is https://www.pages04.net/wikimedia/WMFUnsubscribe/, and then each donors has a uniquely coded version. Example from CID #47542887 below: https://www.pages04.net/wikimedia/WMFUnsubscribe/Unsubscribe?spMailingID=72319186&spUserID=NDk1MzE3NzY0MTI5S0&spJobID=MjI2MDAwMjU5MAS2&spReportId=MjI2MDAwMjU5MAS2 We have paused all sends, but cannot resume fundraising until this is fixed. DR can still unsubscribe via Civi, but we have no way of snoozing donors, and donors do not currently have a way to opt themselves out. Could this be related to a fix we have deployed for [[ https://phabricator.wikimedia.org/T322084 | this task ]]? Thanks for figuring it out !