Change Details

In order to support Growth team efforts around Help desks, that task aime to find, gather and publish on a central place best practices around interacting with newcomers on Help desks. **Initial plan** [*] Find relevant documentation around that goal, T206212#4658409 [*] on wiki [*] outside of wikis [*] Gather findings. This may include common good sense, but remind that to readers may worth it. [*] Find relevant people, who are experienced on helping newcomers, to comment the findings. Crash-test those findings. [*] [[ https://www.mediawiki.org/wiki/Growth/Community/How_to_work_with_newcomers_on_help_desk | Publish the findings ]], marked for translation of needed. [ ] Publicize on the next Growth newsletter and wait for possible replies from there.

In order to support Growth team efforts around Help desks, that task aime to find, gather and publish on a central place best practices around interacting with newcomers on Help desks. **Initial plan** [*] Find relevant documentation around that goal, T206212#4658409 [*] on wiki [*] outside of wikis [*] Gather findings. This may include common good sense, but remind that to readers may worth it. [*] Find relevant people, who are experienced on helping newcomers, to comment the findings. Crash-test those findings. [*] [[ https://www.mediawiki.org/wiki/Growth/Community/How_to_work_with_newcomers_on_help_desk | Publish the findings ]], marked for translation of needed. [*] Publicize on the next Growth newsletter and wait for possible replies from there.

In order to support Growth team efforts around Help desks, that task aime to find, gather and publish on a central place best practices around interacting with newcomers on Help desks. **Initial plan** [*] Find relevant documentation around that goal, T206212#4658409 [*] on wiki [*] outside of wikis [*] Gather findings. This may include common good sense, but remind that to readers may worth it. [*] Find relevant people, who are experienced on helping newcomers, to comment the findings. Crash-test those findings. [*] [[ https://www.mediawiki.org/wiki/Growth/Community/How_to_work_with_newcomers_on_help_desk | Publish the findings ]], marked for translation of needed. [ *] Publicize on the next Growth newsletter and wait for possible replies from there.