Change Details

WMCS has had scads of tickets and discussions around paging over the past couple years looking to get us to a place where we have - pages that go to our clinic-duty tech - an escalation that reaches the whole WMCS team if that tech isn't able to respond - perhaps for some items only, an additional escalation that would also page other SREs or individuals if that were warranted With the victorops migration, perhaps this is now possible. We would like to be able to use it to try that.

WMCS has had scads of tickets and discussions around paging over the past couple years looking to get us to a place where we have - pages that go to our clinic-duty tech - an escalation that reaches the whole WMCS team if that tech isn't able to respond With the victorops migration, perhaps this is now possible. We would like to be able to use it to try that.

WMCS has had scads of tickets and discussions around paging over the past couple years looking to get us to a place where we have - pages that go to our clinic-duty tech - an escalation that reaches the whole WMCS team if that tech isn't able to respond - perhaps for some items only, an additional escalation that would also page other SREs or individuals if that were warranted With the victorops migration, perhaps this is now possible. We would like to be able to use it to try that.