== Background + Hypothesis
The Growth team will be adding a prompt allowing users to ask for help when they are in the context of editing an article, with the hypothesis that:
(A) Users are more likely to seek help when presented with an easy way to submit their questions; and
(B) Users are more likely to successfully complete an edit by knowing where to seek help.
== User job story
**When** I am editing an article and am unsure about how to proceed...
**...I want to** get help while I am doing the editing task...
**...so that I** can confidently complete the edit.
== Prep tasks
== Proposed design
TBC after prep tasks are completed.
- Conduct user testing of initial in-context help UI designs
- Create copy document for the in-context help UI copy to be reviewed and ready for translation on TWN
==== Notes from previous conversations with the team around design.
* At first, we only need to design the desktop experience. We will roll out a mobile experience after looking at the initial results from desktop.
* How prominent should the call to action be, and where on the page should it be located?
* How should the call to action be different (if at all) between the visual and wikitext editor experiences?
* After clicking on the new feature, what options should the user be presented with?
* Should the user be directed to the help desk, or should they be allowed to type and submit their question right from the editing experience?
* What should the exact language be inside the feature?
* Can a user dismiss this feature for good?
==== Relevant links
- T197190 - translations of top new users questions on CS and KO Help Desk