glam@...what? lists.wikimedia.org or wikimedia.org?

glam@wikimedia.org - which may be an alias for glam@lists.wikimedia.org

I believe ops have a cron set up on the mail servers to send a copy of the (private) @wikimedia.org aliases file to officeit@wikimedia.org every week.

Hmm.....yes - I actually checked the log and an alias glam@wikimedia.org
does not exist.

What's curious is that I sent a test to glam@wikimedia.org and did not
receive a bounce back or reply.

I'm uncertain where this email leads to as we do not have any accounts for
glam@wikimedia.org (user or group) in LDAP and/or Google Admin Dash

Please advise.

*Eliza Barrios*
IT Technical Support
Wikimedia Foundation
IRC: *xelizabx*
https://wikimediafoundation.org/wiki/Home

*"Imagine a world in which every single human being can freely share in the
sum of all knowledge. That's our commitment." *
*https://donate.wikimedia.org https://donate.wikimedia.org/*

glam@wikimedia.org does not appear in the alias file controlled by ops.

the mail server tells me it's controlled by OTRS

[mx1001:~] $ sudo exim4 -bt glam@wikimedia.org
glam@wikimedia.org

router = otrs, transport = remote_smtp
host mendelevium.eqiad.wmnet [10.64.32.174]

so that's https://ticket.wikimedia.org

glam@lists.wikimedia.org is here: https://lists.wikimedia.org/mailman/listinfo/glam and it's controlled by lori.byrd.phillips at gmail.com, mcdevitd at gmail.com

yes, Krenair is right, that list with all the alias is automatically mailed to officeit@ every week, so you can look things up there if you wonder if something is controlled by ops or not

# mails the wikimedia.org mail alias file to OIT once per week
$alias_file = '/etc/exim4/aliases/wikimedia.org'
$recipient  = 'officeit@wikimedia.org'
$subject    = "wikimedia.org mail aliases from ${::hostname}"

@eliza @Sadads mail to glam@ goes into https://meta.wikimedia.org/wiki/OTRS