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Maniphest T206421

Recover password for Dominic Mayers account
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Description

DominicMayers user has asked assistance on IRC channel #wikipedia-fr. They claims the following facts:

  • The address e-mail address attached to the account has been cleared.
  • They don't have a static IP, but the current IP address hasn't changed since the last connection.

I've (like current people connected on the channel) the IP address associated to the user claiming to be the account holder and willing a password reset.

Event Timeline

Dereckson created this task.Oct 7 2018, 2:55 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptOct 7 2018, 2:55 PM
Dereckson added a comment.Oct 7 2018, 3:09 PM

Preliminary investigation

  • The account has been created post-SUL, so the field user_email on the local wiki is (as expected) blank.
  • No e-mail is attached to the SUL account. The most probable is the user never attached a mail to the account at register time.
Dereckson added a comment.Oct 7 2018, 3:22 PM

Checkuser request

A checkuser request has been made on fr.wikipedia, per Password reset/Confirming identities

Dereckson claimed this task.Oct 7 2018, 3:32 PM
Dereckson moved this task from Backlog to Working on on the Wikimedia-Site-requests board.
Dereckson added a comment.Oct 7 2018, 3:38 PM

Account lock

The account has been blocked on the home wiki.

Thibaut120094 subscribed.Oct 7 2018, 3:53 PM
• OldUser02 subscribed.Oct 7 2018, 3:53 PM
Dereckson added a comment.EditedOct 7 2018, 3:54 PM

Checkuser result

The verification has been positive.

Dereckson added a comment.Oct 7 2018, 4:36 PM

Connect to a different online channel

The user sent to me from a professional email address clearly related to them a confirmation they're the requester.

Conclusion

At this stage, professional identity linked, IPs match, UA match, there is enough elements to confirm the identity.

Stashbot subscribed.Oct 7 2018, 4:40 PM

Mentioned in SAL (#wikimedia-operations) [2018-10-07T16:40:08Z] <dereckson> Reset user email for account "Dominic Mayers" (T206421)

Dereckson closed this task as Resolved.Oct 7 2018, 4:52 PM
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