All of our ShinyProxy-based dashboards have stopped working
Open, Needs TriagePublicBUG REPORT
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Authored By

	Manuel
	Jan 25 2023, 3:14 PM

Description

Problem

Currently, all of Wikidata's R Shiny based dashboards are showing errors. This is a well-known problem that we can currently not fix.

Steps to reproduce:

Open e.g. https://wikidata-analytics.wmcloud.org/app/WDCM_OverviewDashboard

What happens?
Only an error message is shown:

Error
Status code: 500

Message: Failed to start container

Stack Trace:
eu.openanalytics.containerproxy.ContainerProxyException: Failed to start container
at eu.openanalytics.containerproxy.backend.AbstractContainerBackend.startProxy(AbstractContainerBackend.java:113)
at eu.openanalytics.containerproxy.service.ProxyService.startProxy(ProxyService.java:213)
...

(stack trace cropped after three lines)

Error
Status code: 500

Message: Container did not respond in time

Stack Trace:
eu.openanalytics.containerproxy.ContainerProxyException: Container did not respond in time
at eu.openanalytics.containerproxy.backend.AbstractContainerBackend.startProxy(AbstractContainerBackend.java:118)
at eu.openanalytics.containerproxy.service.ProxyService.startProxy(ProxyService.java:213)
...

(stack trace cropped after three lines)

What should have happened instead?
An analytics dashboard should have opened.

Tools for Wikidata editors
https://wikidata-analytics.wmcloud.org/app/CuriousFacts
https://wikidata-analytics.wmcloud.org/app/CurrentEvents

Tools for Wictionary editors
https://wiktionary-analytics.wmcloud.org/Wiktionary_CognateDashboard (see for details T321666)

Notes:

The issue started when Goran made an attempt at repairing the Wiktionary Cognate Dashboard (see T321666#8506822).
The problem might be related to the interaction between CloudVPS and ShinyProxy.

Acceptance criteria:

We understand the problem that leads to this issue.
The problem is solved (or if solving the problem is out of scope, then please create a follow-up task, so we can discuss it).

Related Objects
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Status	Subtype	Assigned	Task
Open		Manuel	T332899 [EPIC] Migrate selected R-based Wikidata products
Open	BUG REPORT	None	T327922 All of our ShinyProxy-based dashboards have stopped working
Open	BUG REPORT	None	T321666 Wiktionary Cognate Dashboard is not accessible [timeboxed 0.5 days]

Event Timeline

Manuel created this task.Jan 25 2023, 3:14 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJan 25 2023, 3:14 PM

Manuel added a project: WMDE-Analytics-Engineering.Jan 31 2023, 1:47 PM

Manuel added a subtask: T321666: Wiktionary Cognate Dashboard is not accessible [timeboxed 0.5 days].

Hello,

Well, I don’t really know how hudge the problem is, and I won’t solve it, because I really don’t know how to fix it.

But I really wanted to know if Wikimedia Deutchland has a plan, and how months we should await it.

Thank you.

@Otourly Note: I do not work for WMDE since March 2022, so you will need to see with @Manuel about their plans, but from my side

I will try to set up the Wikidata Analytics dashboards on my server (which is currently a test environment only) as soon as find the time to do it;
from everything I know the dashboards should run from that server w/o any problems;
so that people who need the dashboards will be able access them from there until this problem is fixed; I will share the dashboard URLs once that is finished;
as of serving Wikidata Analytics from Wikimedia's CloudVPS you will really have to wait until this ticket is resolved.

I would like to use the dashboard. Is there already a URL I could use?

@MarcoSwart Unfortunately, not yet. I am struggling to find some time and promote my test server to production to serve the dashboards from there at least temporarily, until the CloudVPS issues are resolved. I will let you know as soon as I have something.

Manuel added a parent task: T332899: [EPIC] Migrate selected R-based Wikidata products .Mar 23 2023, 3:11 PM

Manuel moved this task from Incoming to Miscellaneous on the Wikidata Analytics board.Mar 23 2023, 3:17 PM

Manuel renamed this task from Most of our Wikidata's ShinyProxy based analytics dashboards have stopped working to All of our ShinyProxy-based dashboards have stopped working .Apr 1 2023, 9:17 AM

Manuel updated the task description. (Show Details)

Manuel moved this task from Miscellaneous to Task with Epic on the Wikidata Analytics board.Apr 1 2023, 9:41 AM

Manuel updated the task description. (Show Details)Apr 11 2023, 9:47 AM

Manuel removed a project: Wikidata Analytics.Jul 7 2023, 9:11 PM

Manuel mentioned this in T353175: Show a message instead of broken Shiny dashboards.Dec 11 2023, 5:33 PM

Manuel updated the task description. (Show Details)Dec 11 2023, 5:37 PM