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Maniphest T337259

Toolforge SMTP server constantly returns rate limit error
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Description

For the iabot tool, the SMTP server constantly reports the tool as having sent too many emails and is subsequently being rate limited. The tool has yet to be able to successfully send a single email.

Details

SubjectRepoBranchLines +/-
P:toolforge: mailrelay: reject outbound emails without a senderoperations/puppetproduction+9 -0
Customize query in gerrit

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Event Timeline

Cyberpower678 created this task.May 22 2023, 5:54 PM
Cyberpower678 added a parent task: T324360: IABot needs the email handler updated.
taavi subscribed.May 26 2023, 2:50 PM

Please provide the full SMTP logs.

Cyberpower678 added a comment.May 26 2023, 2:52 PM

2023-05-25 14:41:19: mod_fastcgi.c.487) FastCGI-stderr:PHP Fatal error: Uncaught PHPMailer\PHPMailer\Exception: The following From address failed: : MAIL FROM command failed,Our system has detected an unusual rate of messages originating from this\r
2023-05-25 14:41:19: mod_fastcgi.c.487) FastCGI-stderr:sender address. To protect our users from abuse this sender address has\r
2023-05-25 14:41:19: mod_fastcgi.c.487) FastCGI-stderr:been temporarily rate limited. Please try again later.\r
2023-05-25 14:41:19: mod_fastcgi.c.487) FastCGI-stderr:https://wikitech.wikimedia.org/wiki/Wikitech:Cloud_Services_Terms_of_use\r
2023-05-25 14:41:19: mod_fastcgi.c.487) FastCGI-stderr:,451,SMTP server error: MAIL FROM command failed Detail: Our system has detected an unusual rate of messages originating from this\r
2023-05-25 14:41:19: mod_fastcgi.c.487) FastCGI-stderr:sender address. To protect our users from abuse this sender address has\r
2023-05-25 14:41:19: mod_fastcgi.c.487) FastCGI-stderr:been temporarily rate limited. Please try again later.\r
2023-05-25 14:41:19: mod_fastcgi.c.487) FastCGI-stderr:https://wikitech.wikimedia.org/wiki/Wikitech:Cloud_Services_Terms_of_use\r
2023-05-25 14:41:19: mod_fastcgi.c.487) FastCGI-stderr: SMTP code: 451 in /data/project/iabot/master/vendor/phpmailer/phpmailer/src/PHPMailer.php:2030
2023-05-25 14:41:19: mod_fastcgi.c.487) FastCGI-stderr:Stack trace:
2023-05-25 14:41:19: mod_fastcgi.c.487) FastCGI-stderr:#0 /data/project/iabot/master/vendor/phpmailer/phpmailer/src/PHPMailer.php(1678): PHPMailer\PHPMailer\PHPMailer->smtpSend()
2023-05-25 14:41:19: mod_fastcgi.c.487) FastCGI-stderr:#1 /data/project/iabot/master/vendor/phpmailer/phpmailer/src/PHPMailer.php( in /data/project/iabot/master/vendor/phpmailer/phpmailer/src/PHPMailer.php on line 2030
2023-05-25 14:43:07: http-header-glue.c.1499) read() 9 13: Connection reset by peer
2023-05-25 14:43:07: gw_backend.c.2275) response not received, request sent: 982 on socket: unix:/var/run/lighttpd/php.socket.iabot-0 for /api.php?action=statistics&format=flat, closing connection
2023-05-25 15:09:16: http-header-glue.c.1499) read() 8 9: Connection reset by peer
2023-05-25 15:09:16: gw_backend.c.2275) response not received, request sent: 978 on socket: unix:/var/run/lighttpd/php.socket.iabot-1 for /api.php?action=statistics&format=flat, closing connection
2023-05-25 20:32:05: mod_fastcgi.c.487) FastCGI-stderr:PHP Fatal error: Maximum execution time of 30 seconds exceeded in /data/project/iabot/master/app/src/Core/APII.php on line 263
2023-05-26 04:06:42: mod_fastcgi.c.487) FastCGI-stderr:PHP Fatal error: Uncaught PHPMailer\PHPMailer\Exception: The following From address failed: : MAIL FROM command failed,Our system has detected an unusual rate of messages originating from this\r
2023-05-26 04:06:42: mod_fastcgi.c.487) FastCGI-stderr:sender address. To protect our users from abuse this sender address has\r
2023-05-26 04:06:42: mod_fastcgi.c.487) FastCGI-stderr:been temporarily rate limited. Please try again later.\r
2023-05-26 04:06:42: mod_fastcgi.c.487) FastCGI-stderr:https://wikitech.wikimedia.org/wiki/Wikitech:Cloud_Services_Terms_of_use\r
2023-05-26 04:06:42: mod_fastcgi.c.487) FastCGI-stderr:,451,SMTP server error: MAIL FROM command failed Detail: Our system has detected an unusual rate of messages originating from this\r
2023-05-26 04:06:42: mod_fastcgi.c.487) FastCGI-stderr:sender address. To protect our users from abuse this sender address has\r
2023-05-26 04:06:42: mod_fastcgi.c.487) FastCGI-stderr:been temporarily rate limited. Please try again later.\r
2023-05-26 04:06:42: mod_fastcgi.c.487) FastCGI-stderr:https://wikitech.wikimedia.org/wiki/Wikitech:Cloud_Services_Terms_of_use\r
2023-05-26 04:06:42: mod_fastcgi.c.487) FastCGI-stderr: SMTP code: 451 in /data/project/iabot/master/vendor/phpmailer/phpmailer/src/PHPMailer.php:2030
2023-05-26 04:06:42: mod_fastcgi.c.487) FastCGI-stderr:Stack trace:
2023-05-26 04:06:42: mod_fastcgi.c.487) FastCGI-stderr:#0 /data/project/iabot/master/vendor/phpmailer/phpmailer/src/PHPMailer.php(1678): PHPMailer\PHPMailer\PHPMailer->smtpSend()
2023-05-26 04:06:42: mod_fastcgi.c.487) FastCGI-stderr:#1 /data/project/iabot/master/vendor/phpmailer/phpmailer/src/PHPMailer.php( in /data/project/iabot/master/vendor/phpmailer/phpmailer/src/PHPMailer.php on line 2030
2023-05-26 04:06:58: mod_fastcgi.c.487) FastCGI-stderr:PHP Fatal error: Uncaught PHPMailer\PHPMailer\Exception: The following From address failed: : MAIL FROM command failed,Our system has detected an unusual rate of messages originating from this\r
2023-05-26 04:06:58: mod_fastcgi.c.487) FastCGI-stderr:sender address. To protect our users from abuse this sender address has\r
2023-05-26 04:06:58: mod_fastcgi.c.487) FastCGI-stderr:been temporarily rate limited. Please try again later.\r
2023-05-26 04:06:58: mod_fastcgi.c.487) FastCGI-stderr:https://wikitech.wikimedia.org/wiki/Wikitech:Cloud_Services_Terms_of_use\r
2023-05-26 04:06:58: mod_fastcgi.c.487) FastCGI-stderr:,451,SMTP server error: MAIL FROM command failed Detail: Our system has detected an unusual rate of messages originating from this\r
2023-05-26 04:06:58: mod_fastcgi.c.487) FastCGI-stderr:sender address. To protect our users from abuse this sender address has\r
2023-05-26 04:06:58: mod_fastcgi.c.487) FastCGI-stderr:been temporarily rate limited. Please try again later.\r
2023-05-26 04:06:58: mod_fastcgi.c.487) FastCGI-stderr:https://wikitech.wikimedia.org/wiki/Wikitech:Cloud_Services_Terms_of_use\r
2023-05-26 04:06:58: mod_fastcgi.c.487) FastCGI-stderr: SMTP code: 451 in /data/project/iabot/master/vendor/phpmailer/phpmailer/src/PHPMailer.php:2030
2023-05-26 04:06:58: mod_fastcgi.c.487) FastCGI-stderr:Stack trace:
2023-05-26 04:06:58: mod_fastcgi.c.487) FastCGI-stderr:#0 /data/project/iabot/master/vendor/phpmailer/phpmailer/src/PHPMailer.php(1678): PHPMailer\PHPMailer\PHPMailer->smtpSend()
2023-05-26 04:06:58: mod_fastcgi.c.487) FastCGI-stderr:#1 /data/project/iabot/master/vendor/phpmailer/phpmailer/src/PHPMailer.php( in /data/project/iabot/master/vendor/phpmailer/phpmailer/src/PHPMailer.php on line 2030

Cyberpower678 added a comment.May 26 2023, 2:53 PM

I've only been getting this response. From what I gather, I have not been able to send a single email, as I only get this error.

Harej moved this task from Inbox to Backlog: Configuration and Deployment on the InternetArchiveBot board.Jun 20 2023, 5:03 PM
Cyberpower678 added a comment.Jun 22 2023, 7:52 AM

Any update on this?

gerritbot added a comment.Jul 3 2023, 3:15 PM

Change 935093 had a related patch set uploaded (by Majavah; author: Majavah):

[operations/puppet@production] P:toolforge: mailrelay: reject outbound emails without a sender

https://gerrit.wikimedia.org/r/935093

gerritbot added a project: Patch-For-Review.Jul 3 2023, 3:15 PM
Harej closed this task as Resolved.Jul 19 2023, 9:03 PM
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