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chapters:wm-cz OTRS queue is flooded with spam
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Description

Author: che

Description:
a regular snapshot of wm-cz otrs queue

Most of mail incoming to wm-cz OTRS queue is spam. The rate of incoming spam is much higher than to my personal account which is protected by simple policyd-weight and spamassasin with bayesian filtering. Danny B. tells me this amount of spam is not normal, and I'm kind of tired of clicking on 40 spam e-mails per week, which does not seem to train the filters any better since I have been doing that for more than a year.

Is there something that can be done about that, please?


Version: unspecified
Severity: normal

Attached:

otrs_wmcz.png (5×1 px, 314 KB)

Details

Reference
bz24015

Event Timeline

bzimport raised the priority of this task from to Medium.Nov 21 2014, 11:09 PM
bzimport added a project: Znuny.
bzimport set Reference to bz24015.
bzimport added a subscriber: Unknown Object (MLST).

Spam filters/settings can be set by OTRS administrators (https://meta.wikimedia.org/wiki/OTRS#OTRS_administrators). This bug is old also, likely not an issue anymore.