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Give Tier 2 engineers admin permissions over Cognito resources
Closed, ResolvedPublic3 Estimated Story Points


Tier 2 will be responsible for any incoming support requests related to user administration such as:

  • User/profile lookups
  • Password resets
  • Account creation/deactivation

To do so, tier 2 engineers need to be assigned the roles/permissions required on Cognito and Cognito user pools. Use of the AWS UI to manage Cognito is expected.

Event Timeline

Permissions were modified, moved the ticket to QA.

Lena.Milenko changed the task status from Open to In Progress.Aug 16 2022, 2:05 AM
Lena.Milenko changed the task status from In Progress to Open.Sep 5 2022, 1:39 PM