Page MenuHomePhabricator

Account recovery help needed for Developer account Hannah_Njoroge
Closed, ResolvedPublic

Description

I mixed up my passwords and have lost my password, for logging into Wikitech, Gerrit Toolsadmin/ Toolforge using my Developer account. Please reset my password so that I can continue using my Developer account.

Event Timeline

Restricted Application added a subscriber: Aklapper. · View Herald Transcript
Aklapper renamed this task from Account recovery help needed for Developer account [YOUR USERNAME] to Account recovery help needed for Developer account Hannah_Njoroge.Jan 30 2023, 8:56 AM
bd808 claimed this task.
bd808 moved this task from Inbox to Clinic Duty on the cloud-services-team board.
bd808 subscribed.

The account at https://wikitech.wikimedia.org/wiki/User:Hannah_Njoroge does not have an associated email address which means you cannot use https://wikitech.wikimedia.org/wiki/Special:PasswordReset to reset your own password. The account is a member of Toolforge, but unfortunately the account does not have any SSH keys associated so we cannot establish definitive ownership via the typical process from https://wikitech.wikimedia.org/wiki/Password_and_2FA_reset#For_users. I was able to find https://toolsadmin.wikimedia.org/tools/membership/status/1380 which shows a direct relationship between the https://wikitech.wikimedia.org/wiki/User:Hannah%20Njoroge Developer account and the https://phabricator.wikimedia.org/p/Hannah_Njoroge/ Phabricator account however. This also led me to find the email address that is registered for the https://meta.wikimedia.org/wiki/User:Hannah_Njoroge Wikimedia account which is also attached to the Developer account. With that information in hand I set the email on the Developer account:

$ ssh cloudweb1003.wikimedia.org
$ mwscript resetUserEmail.php --wiki=labswiki 'Hannah Njoroge' '<email redacted>' --no-reset-password

Done!

You can now use https://wikitech.wikimedia.org/wiki/Special:PasswordReset to send yourself a link that will allow you to set a new password for your Developer account.

Thank you..My accounts are okay right now