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hw troubleshooting: iDrac stuck for ores2003.codfw.wmnet
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Description

  • - Provide FQDN of system:

ores2003.codfw.wmnet

  • - Provide urgency of request, along with justification (redundancy, dependencies, etc):

not super urgent, as machine is still doing its job

iDrac is stuck (can't SSH to it, does not respond to ping). ipmitool mc reset cold did not have any effect.

Machine can be powered off/disconnected if depool'ed first. Since it's still working, it's currently still pooled etc. We can coordinate downtime etc. for a fix on IRC or here.

Event Timeline

klausman claimed this task.

The iDrac is reachable again, so it likely was a different issue.

Correction: the iDrac is still down.

Note to self: the AM UI hides acknowledged alerts.